Citizzen charter 11-10-12 - AP Online

CITIZEN’S CHARTEROFANTI-CORRUPTION BUREAUPurpose of this Charter is to work for better quality in Public Service with the co-operationand co-ordination of the Public.1. Aim of the Bureau:To promote honest and transparent conduct on the part of Government and PublicServants through effective enforcement of Anti-Corruption Laws in order to makelegitimate services available to the citizen.2. We deliver the following services:a) Registration and investigation of complaints of corruption.b) Enquire and recommend action on allegations of corruption against Governmentand Public Servants.c) Advise and guide on internal vigilance in Government Departments.d) Advise public on course of action on matters of corruption.e) Public awareness programmes.3. Our aim is to achieve the following service delivery:Nature of ServiceEnquiriesInvestigation ofTrap CasesInvestigation ofDisproportionateAssets CasesInvestigation ofCriminalMisconduct CasesService deliverystandards Time limit4 months6 months6 months6 monthsRemarksThe delivery time is subject to nature of thecase and circum-stances developing duringthe course of enquiry/ investigation.Advises on mattersof corruptionOn call

24. Availability of information: Information on the following subjects can be obtainedfrom our officers listed below:ACB Investigation /Enquiriespertaining toNAME OF THEOFFICER &DESIGNATIONLOCATED ATTELEPHONE NO.Fax No.E - MailTwin CitiesHyderabad Dist.Ranga Reddy Dist.Mahaboobnagar Dist.Nalgonda Dist.Nizamabad Dist.Karimnagar Dist.VacantAddl.Director (CR&T)A.C.B.HeadquartersM.J. Road,Hyderabad.dg_acb@ap.gov.inKhammam Dist.Warangal Dist.Kurnool Dist.Anantapur Dist.Kadapa Dist.Chittoor Dist.Nellore Dist.Prakasham Dist.Krishna Dist.Guntur Dist.Vacant(Addl.Director (A&R)A.C.B.HeadquartersM.J. Road,Hyderabad.dg_acb@ap.gov.inEast Godavari Dist.West Godavari Dist.Visakhapatnam Dist.Vizianagaram Dist.Srikakulam Dist.Twin CitiesA.R.Srinivas, IPS.,Joint Director(FAC)A.C.B.HeadquartersM.J. Road,Hyderabad.24658373(O)23413636(R)Cell – 9440446110dg_acb@ap.gov.inRangareddy Dist.Mahaboobnagar Dist.Nalgonda Dist.Nizamabad Dist.Medak Dist.Warangal Dist.A.R.Srinivas, IPS.,Joint DirectorA.C.B.HeadquartersM.J.Road,Hyderabad.24658373(O)23413636(R)Cell – 9440446110dg_acb@ap.gov.inKhammam Dist.Karimnagar Dist.Adilabad Dist.

3Kurnool Dist.Anantapur Dist.Kadapa Dist.Chittoor Dist.Nellore Dist.N.Siva SankarReddy, IPS.Joint DirectorA.C.B.HeadquartersM.J.Road,Hyderabad.24743205(O)23014437(R)Cell – 9440446194Prakasham Dist.Krishna Dist.Guntur Dist.East Godavari Dist.West Godavari Dist.Visakhapatnam Dist.Vizianagaram Dist.A.Satya Narayana,I.P.S.Joint DirectorA.C.B.HeadquartersM.J. Road,Hyderabad24600140(O)24070551(R)Cell : 9493193236Fax – 24600666dg_acb@ap.gov.inSrikakulam Dist.Entire stateof Andhra PradeshK.Sampath Kumar,Joint Director-CIU&SESA.C.B.HeadquartersM.J.Road,Hyderabad2474019624740197247401982474019924600137Cell - 9440446106Fax – 24745005dg_acb@ap.gov.inEntire stateof Andhra PradeshB.Sivadhar Reddy,IPS.,DirectorA.C.B.HeadquartersM.J.Road,Hyderabad2474019624740197247401982474019924743223Cell - 9440446111Fax – 24745005dg_acb@ap.gov.inEstablishment,Admn& BudgetmattersR.C.Kumar, FCAAddl.Director (OSD)A.C.B.HeadquartersM.J.Road,Hyderabad24601120 (O) Tel fax27401430 (R)Cell:9440446107C.Ravi Varma, IPS,Joint DirectorA.C.B.HeadquartersM.J.Road,Hyderabad24731786 (O)23014448 ®Cell: 94404461118

District Offices:4Twin CitiesSk.ChandrasekharDSP, CR-IACB City RangeM-8Manoranjan Complex,Ajantha Gate,Exhibition Grounds,Hyderabad.24617291Cell 9440446109dg_acb@ap.gov.inTwin CitiesT.Sankara Reddy,DSP CR-II.ACB City RangeM-8Manoranjan Complex,Ajantha Gate,Exhibition Grounds,Hyderabad24617408Cell 9440446134dg_acb@ap.gov.inRangareddy Dist.Mahaboobnagar &Nalgonda DistN.Chandra SekharD.S.P.ACB Hyderabad RangeM-8Manoranjan Complex,Ajantha Gate,Exhibition Grounds,Hyderabad.24617295Cell 9440446140dg_acb@ap.gov.inNizamabad Dist.Medak Dist.T.Sankar ReddyDSP6-1-125/1G,Kanteshwar,Nizamabad- 50300108462-237450Cell 9440446155dg_acb@ap.gov.inWarangal Dist.Khammam Dist.T.SudershanDSP (FAC)Ekasila Park,, Balasamudram,Hanamkonda,Warangal – 506 0020870-2577510Cell 9440446146dg_acb@ap.gov.inKarimnagar Dist.Adilabad Dist.T.SudershanD.S.P.2-8-184,Mukarampura,Karimnagar – 505 00108782-243693Cell 9440446150dg_acb@ap.gov.inKurnool Dist.R.Vijay PaulD.S.PGovt. Qrts. No.C/D-4,C.Camp,Kurnool – 518 00408518-2737839440446178dg_acb@ap.gov.inAnantapur Dist.R.Vijay PaulD.S.P (FAC)QuarterNos.B5,B6&B7,R&B Quarters,Behind Collectorate,Buddappa Nagar,Anantapur08554-274170Cell 9440446181dg_acb@ap.gov.inChittor Dist. &Kadapa Dist.J.Bhaskar Rao.D.S.P. (FAC)19-14-13,Raghavendranagar,1 st Road,Nr Kesavayana Gunta,Tirupati – 51750108772-220252Cell 9440446190dg_acb@ap.gov.in

5Nellore Dist. &Prakasham Dist.J.Bhaskar Rao.D.S.P.Officer’s Quarter No.1,D.No.24-3-287,Sabhari Sri RamaSkhetram Street,Dargamitta,Nellore-5240030861-2331833Cell 944044184dg_acb@ap.gov.inKrishna Dist. &Guntur Dist.M.Narasimha Rao,D.S.P.60-6-15/1,Siddarthanagar,3 rd LanePinnamaneni PolyclinicRoad,Vijayawada - 5200020866-2474140Cell 9440446164dg_acb@ap.gov.inWest GodavariDist.Ch.LaxmipathiD.S.P.A1 R&B Quarters,St.Xavier Nagar,Eluru, West GodavariDistrict – 53400108812-232017Cell 9440446157dg_acb@ap.gov.inEast GodavariDist.C..Bhaskar ReddyD.S.P.46-15-13 Sri Soudha,Opp.Gandhi Park LaneDanavaipeta,Rajahmundry-5331030883-2467833Cell 9440446160dg_acb@ap.gov.inVisakhapatnamDt.N.VenkateswaraRao,D.S.P.Plot No.25,D.No.50-43-4,Doctor’s Colony,Seethammadhara,Visakapatnam-5300130891-2552894Cell 9440446170dg_acb@ap.gov.inVizianagaram Dt.Srikakulam Dist.Raghu Vir KCSD.S.P.1-8-5/5,Cantonment Road,Near Ashok GajapathiBungalow,Vizianagaram-53500108922-276404Cell 9440446174dg_acb@ap.gov.in5. For information during and beyond Office hours, please contact:ACB HeadquartersHyderabad24740196 24740197 24740198 24740199NOTE : Citizens are also free to contact the Dy. Supdt. of Police / Joint Directors concernedbeyond office hours.

66. Toll Free Number:In order to facilitate easy access to the general public/citizens to prefer complaints oncorruption and furnish source information about the corrupt officials to the Bureau, a short digit TollFree No. 155361 was installed in the ACB Hqrs., Hyderabad. The callers on this number will not becharged and the call charges will be borne by the ACB. The above Toll Free No. will function 24hours in all days.7. Complaint redressal system:Courteous and helpful service will be extended by all the staff. If you have any complaints tomake with regard to delivery of the above standards you are welcome to register your complaintswith the following officers.Name Designation LocationB.Prasada Rao, IPSDirector GeneralA.C.B.HeadquartersM.J. Road,Hyderabad.Telephone No.FaxE-mail2474513223319992dg_acb@ap.gov.inD.Boobathi Babu,IPSAddl. DirectorGeneralA.C.B.HeadquartersM.J. Road,Hyderabad2474545623552225dg_acb@ap.gov.inB.Sivadhar Reddy,IPSDirectorA.C.B.HeadquartersM.J. Road,Hyderabad2474545623317322dg_acb@ap.gov.inof corruption.We also receive information / suggestions at e-mail dg_acb@ap.gov.in pertaining to matters8. Consultation with our users/stakeholders. We welcome suggestions from citizens on matters of corruption through mails &correspondence. We welcome visitors at all our Units at all level. We interact with Schools / College children’s at their institutions.

79. We seek your co-operation on the following, ina) Your coming forward to give specific complaints on demand for illegal gratification byGovernment / Public Servants for rendering official favour to lay traps on Toll Free No.155361installed in ACB Hqrs at Hyderabad.b) Your coming forward and giving definite/ reliable / tangible information with regard toDisproportionate assets of Government/Public Servants.(Identity is kept Confidential)through e-mail to the ACB Officers.c) Your coming forwarding to expose middlemen, brokers who promise to get works donethrough Government Officers / Public Servants to lay traps against them.d) Your giving specific and definite information / particulars of corrupt practices byGovernment / Public Servants at Government Offices/Units.Director General,Anti-Corruption Bureau,A.P., Hyderabad.