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The National Forum on Higher Education for the Public Good

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<strong>Higher</strong> Educati<strong>on</strong> <strong>for</strong> <strong>the</strong> <strong>Public</strong> <strong>Good</strong>Portrait of an Engaged Instituti<strong>on</strong>Maricopa Community Colleges<str<strong>on</strong>g>The</str<strong>on</strong>g> Maricopa Community Colleges of Ariz<strong>on</strong>a have taken civic engagement bey<strong>on</strong>dindividual programs and projects and made it an integral part of <strong>the</strong>ir instituti<strong>on</strong>alculture. Paul Elsner, Maricopa’s Chancellor Emeritus, traced <strong>the</strong> ef<strong>for</strong>t back <strong>the</strong> early1980s when <strong>the</strong> Campus Compact movement started to gain momentum. Given that <strong>the</strong>models and examples most often cited by Campus Compact applied <strong>on</strong>ly to four-yearuniversities, he said, <strong>the</strong> challenge <strong>for</strong> Maricopa was to make <strong>the</strong>se ideas relevant within acommunity college c<strong>on</strong>text. “It was a tough sell. We wrestled <strong>for</strong> a l<strong>on</strong>g time with how toget a c<strong>on</strong>sensual vocabulary and develop a framework.”An important milest<strong>on</strong>e in <strong>the</strong> process, he said, was <strong>the</strong> publicati<strong>on</strong> of Habits of<strong>the</strong> Heart, Robert Bellah and his colleagues’ study of civic life in late twentieth-centuryAmerica. <str<strong>on</strong>g>The</str<strong>on</strong>g> book stimulated a wide-ranging discussi<strong>on</strong> at Maricopa about <strong>the</strong> meaningof service and citizenship in a changing society. Over time, <strong>the</strong>se discussi<strong>on</strong>s evolved intoa comprehensive plan to implement social resp<strong>on</strong>sibility and service-learning throughout<strong>the</strong> instituti<strong>on</strong>, <strong>on</strong>e based <strong>on</strong> “volunteer service and civic resp<strong>on</strong>sibility as not just an episodicexperience <strong>for</strong> students, but as a l<strong>on</strong>g-term behavioral c<strong>on</strong>struct.”One college in <strong>the</strong> Maricopa system made volunteerism a centerpiece of its instituti<strong>on</strong>almissi<strong>on</strong>, Elsner pointed out. “Ra<strong>the</strong>r than creating a marginalized structure <strong>for</strong>achieving this goal, <strong>the</strong>y incorporated it into <strong>the</strong> whole panoply of student services,activities, functi<strong>on</strong>s, and structures,” he said. “<str<strong>on</strong>g>The</str<strong>on</strong>g> entire student activities program movedtoward <strong>the</strong> support of faculty in making carefully assessed appointments and assignmentsso that students landed in <strong>the</strong> right volunteer arrangement, <strong>on</strong>e that is c<strong>on</strong>sistent with <strong>the</strong>irinterests and <strong>the</strong>ir developmental stages.”An important less<strong>on</strong> from this work, Elsner observed, is that <strong>the</strong> president or CEOmust take <strong>the</strong> lead and “walk <strong>the</strong> talk.” Given <strong>the</strong> challenges facing leaders today, this isexceedingly hard at most instituti<strong>on</strong>s. “<str<strong>on</strong>g>The</str<strong>on</strong>g> first thing a CEO is expected to do when hecomes <strong>on</strong> board is start a capital drive,” he said. “We are drawn away from public purposesall <strong>the</strong> time.” Ano<strong>the</strong>r less<strong>on</strong> is that programs have to be organized in an open andflexible fashi<strong>on</strong> with <strong>the</strong> necessary infrastructure to support <strong>the</strong> missi<strong>on</strong>. In short, civicengagement has to be infused into everyday routines and practices. “What you want,” hestressed, “is wall-to-wall commitment within <strong>the</strong> instituti<strong>on</strong>.”16

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