annual report 2010-11 - Metro Tasmania

OURPERFORMANCEPassenger LevelsThis year, 10.55 million boardingswere recorded on Metro busservices – an increase of 5.1%.Travel in Hobart increased by4.4%, Launceston increased by aconsiderable 9.5%, whilst Burniehad an increase of 0.7%.Student and concession firstboardings increased by 4.9% and2.5% respectively, whilst adultfirst boardings declined by 3.5%.A 15.2% increase in transfersreflects the change in the waythe Greencard ticketing systemrecords second and subsequentboardings for Day Rover and DayTripper tickets (they are countedas transfers rather than firstboardings).The use of Greencard increased by9.2%, with over 54% of journeysthis year being made using aGreencard. 20,800 Greencardswere issued in 2010-11 and at30 June 2011 Metro had issued74,100 Greencards since its launch.Figure 1 – Total Boardings17.8% 17.8%4.6% 4.6%77.6% 77.6%Hobart Hobart Launceston Launceston Burnie BurnieFigure 2 – Boardings by Passenger Type40%35%30%25%20%15%10%5%0%2010 2011Student First BoardingsAdult First Boardings18.5% 18.5%4.4% 4.4%2009/10 2010/1177.1% 77.1%Hobart Hobart Launceston Launceston Burnie BurnieConcession First BoardingsTransfer Boardings6 METRO Annual Report 2010 | 2011