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<strong>October</strong> 2012 | Vol. 5 | Issue 3BLUE FUELof RGPPL (a JV of GAIL) at Dabhol on the Western Coastof India. GAIL ’s Natural Gas Pipeline from Kochi is atan advanced stage of commissioning its phase-I whichconnects to Kochi LNG Terminal. Recently, GAIL has beenauthorised to lay 1550 km natural gas pipeline from Westernto Eastern Coast – Surat to Paradip Pipeline project.Besides, GAIL has also set up a wholly- owned subsidiarycompany GAIL Global (Singapore) Pte. Ltd. in Singapore forsourcing LNG, and petrochemicals.For further information please visit:www.gailonline.comGazprom Energy Tops Customer Satisfaction Rankings forLarge Gas UsersFor the first time, Gazprom Energy reached the top of theDatamonitor’s Energy Buyer Customer Satisfaction Survey,which is for large gas users.Gazprom Energy, one of the “granddaughters” of GazpromExport and a 100% subsidiary of Gazprom Marketing & Trading,keeps “dislodging” competitors, as Datamonitor phrased it.Datamonitor noted that “independent suppliers in the energymarket are performing extremely well in terms of growing marketshare and maintaining high levels of customer satisfaction.”In 2006, Gazprom Energy acquired Pennine Natural GasLimited to start direct sales to commercial and industrialcustomers in the United Kingdom. Soon after it becamethe second largest supplier in terms of volume, listing someof the largest gas consumers in the UK as its customers.Gazprom Energy’s market share has grown rapidly, nowaccounting for more than 14 percent of gas volume sold toB2B customers. Now it has culminated its rise by toppingthe Datamonitor customer satisfaction rating.Russia, Energy Dialogue with Europe and WTO:A Chance Not to Be MissedBy Dr. Rainer Seele, Chairman of the Board of Directors of WintershallThe Russian parliament recently ratified an agreement onRussia’s accession to the World Trade Organization (WTO) andPresident Vladimir Putin has signed it into law. All the formalitieshave now been completed, and on 22 August Russia became afull-fledged member of the WTO. This event may form the basisfor growth in the Russian economy during the coming years.But first, Russia and the EU should use this opportunity to forgea closer relationship and achieve a higher level of trust in theirchallenging energy dialogue.Russia and Europe already have a long history of cooperationand have reaped economic benefits from this relationship. TheEuropean Union is Russia's main trading partner, and Europeancountries are investing significantly in the Russian economy. Formore than 20 years, I have been observing the development ofrelations between Russian and German businesses, and tradebetween our countries continues to grow: in 2011, it reacheda new peak, as German exports to Russia increased by 40%.Today, more than 6,000 German companies are active in Russia,and Germany is the largest foreign investor in Russia.Businesses in Russia and the EU are well aware of each other'sstrengths and weaknesses. This is reflected in the successfulContinues on page 18www.gazpromexport.com | newsletter@gazpromexport.com | +7 (499) 503-61-61 | comm@gazpromexport.com 17ÝÊÑÏÎÐÒ

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