human resources management - Hong Kong Management Association
human resources management - Hong Kong Management Association
human resources management - Hong Kong Management Association
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CONTENTS1. INTRODUCTION ( )a. Meeting Present and Emerging Human Resources Challengesb. Changing Roles of Human Resources Department in<strong>Hong</strong> <strong>Kong</strong>2. PRESENT CONTEXT OF HUMAN RESOURCESMANAGEMENT ( )a. Linking Human Resources <strong>Management</strong> with BusinessObjectivesb. Managing a Flexible Workforcec. Enhancing Employee Productivityd. Increasing Employee Moralee. Handling New Employment Issues Upon New LabourRelated Ordinancef. Adopting Information Technology in Human Resources<strong>Management</strong> to Increase Work Efficiencyg. Human Resources Strategies to Cope with PresentChallenges3. STAFFING ORGANIZATION ( )a. Flexible Manpower Planning- Manpower Planning Process- Human Resources Related Issues in Handling. Temporary Employees. Part-Time Employees. Contract Employees. Out-sourcing Employees- Case Studiesb. Practical Guidelines for Human ResourcesAdministrators and Executives on:- Downsizing Workforce- Employee Redundancy and Separation- Employee Outplacement- Case Studiesc. Human Resources Options in Manpower Cost Saving4. EMPLOYEE RECRUITMENT AND SELECTION( )a. Conducting Job Analysisb. Writing Job Descriptions and Job Specificationc. Various Recruitment Techniquesd. Selection Interview & Other Selection Methodse. New Trends in Handling Employee Selection5. EMPLOYEE TRAINING AND DEVELOPMENT( )a. Employee Training:- Training Cycle- Techniques in Training Needs Analysis- Designing Effective Training Programmes- Audit Learning Principles- Measurement of Training Effectiveness- New Trends in Training and Developmentb. Employee Development:- Job Rotation Programme- Cross Exposure Training Programme- Mentoring and On-the-Job Coaching System- <strong>Management</strong> Development Programme- Employee Career <strong>Management</strong> Programme andSystem- Case Studies6. REWARD AND PERFORMANCE MANAGEMENT( )a. Employee Financial Reward Programme:- Employee Compensation and Benefits- Mandatory Provident Fund System- Key Features and Human Resource’s Rolesb. Non-Financial Reward Programmec. Trends of Reward <strong>Management</strong> Programmed. Performance <strong>Management</strong>:- Performance <strong>Management</strong> Cycle- Setting Performance Appraisal Objectives- Performance Appraisal Interview- Coaching for Performance Improvement- Case Studies - Setting a Performance<strong>Management</strong> System7. EMPLOYEE GOVERNANCE ( )a. Employee Ordinance:- Techniques of Drafting Employment Contract. Provision for Validation of EmploymentTerms- Key Provisions of Employment Ordinance- Most Updated Development of EmploymentOrdinanceb. Employee Communication Policy and Guidelinesc. Respecting Employee Rights:- Practical Human Resources Guidelines onPrivate Data Ordinance- Practical Human Resources Guidelines in EqualOpportunity Ordinanced. Employee Complaints and Grievances- Practical Human Resources Guidelines andPolicye. Handling Employee Labour Disputes Policy andGuidelinesf. Employee Occupational and Job Safety Policy andGuidelines8. CONCLUSION ( )Meeting the Challenge of International HumanResources <strong>Management</strong>ARTICULATION TO PROFESSIONAL DIPLOMA PROGRAMMESUpon completion of this programme, participants will be exempted from the following module of the HKMA Professional Diploma:Exempted ModuleFor enquiries1. Professional Diploma in Human Resources <strong>Management</strong>- Human Resources <strong>Management</strong>2. Advanced Diploma in Secretarial and Administrative Studies- Human Resources <strong>Management</strong>2774-8501(Customer Service Department)Graduates of diploma courses will be offered preferential entry to the Bachelor/Master degrees courses organized by reputableoverseas universities in collaboration with the HKMA. For details, please contact the Customer Service Department on 2774-8500/ 2774-8501.ENQUIRIESFor enrolment and general enquiries, please contact Customer Service Department on 2774-8501 or via fax2774-8503. For course details, please call Ms Candy Ho on 2774-8554; or visit the HKMA website: certificate.hkma.org.hk/pdf/CB3000220123FC.pdfAbout the <strong>Hong</strong> <strong>Kong</strong> Institute of <strong>Management</strong>The <strong>Hong</strong> <strong>Kong</strong> <strong>Management</strong> <strong>Association</strong> (HKMA) offers a diverse range of services, namely <strong>management</strong> education andtraining, business awards, seminars, conferences and dinner functions. “<strong>Hong</strong> <strong>Kong</strong> Institute of <strong>Management</strong>” () is the education and training division of the <strong>Association</strong> which highlights the executive focus of its programmes.