S5280 Multimedia Surge Suppressor Instructions for Use ... - Stratitec

S5280 Multimedia Surge Suppressor Instructions for Use & WarrantyPlease register your surge suppressor athttp://www.stratitec.comThe S5280 package includes:12-Outlet MultiStageS5280One 20 ft. Telephone CordOne 6 ft. Telephone CordOne 10 ft. Coax Cord12 ft. GoldGround Extension Cordwith GoldGroundColor Cord-Identifier Stickersand Cable Organizer1. Plug the Surge Suppressor into an AC Outlet8 Outlet-Safety Covers1 ft. ACBlockAdapter-ExtenderAlso Includes:• Step-by-Step Instructions• Toll-free Tech Support• Warranty InformationIf you are missing any items, DO NOT RETURN PRODUCT TO STORE. Please call our support center at 888.336.4418.The power cord can plug directly into a grounded3-prong AC outlet.IMPORTANT! This surge suppressor must beplugged into a properly-grounded 3-prong ACoutlet. If you plug into a non-grounded outletor if you use a 2-prong to 3-prong adapter, thesurge protection will be greatly reduced andthe Connected Equipment Warranty will bevoid.The power cord can also be routed through thebottom of the surge suppressor.Routing the cable through the bottom shortensthe cord for a neat appearance and allows easieraccess to the master power switch.Using the Included 12 Foot GoldGround Extension Cord:If you need more length, use ONLY the included GoldGround extension cord. The included cord has goldplating on the ground connector to ensure your S5280 surge suppressor provides superior conductivity foroptimal surge suppression. (Using a different extension cord may work, but your surge suppression will bereduced and the Connected Equipment Warranty will be void.)Reach outlets up to 16feet away with our 12foot GoldGroundextension cord.The specially-matched plug and socket provide asecure, low-profile connection between the S5280and our 12 foot GoldGround extension cord.R010506Page 1© 2005-2006 Stratitec, Inc. All Rights Reserved.

You may also use the extension cord to reachany device up to 12 feet away.Flip the power switch to the “RESET” position. The red “Protected” light and the green“Grounded” light should illuminate.Red “Protected” - When this light is on, it indicates the unit is turned on andprotection circuitry inside the S5280 is working properly. If this light is off but devicesyou have plugged into the surge suppressor are working, shut down, disconnect powerto the surge suppressor and contact the Stratitec support center at 888.336.4418.Green “Grounded” - When this light is on, it indicates the surge suppressor is plugged into a properlygroundedoutlet. If this light does not turn on, you must move to a grounded outlet or have an electrician wirea proper ground to your outlet. It is safe to use the surge suppressor with the “Grounded” light off, but thesurge protection is greatly reduced and the Connected Equipment Warranty is void.Note: The power switch on the surge suppressor contains an integrated circuit breaker. If the surge unitbecomes overloaded, the switch will automatically turn off. If this happens, unplug items from the surgesuppressor, flip the power switch to “OFF” and then back to “RESET.”Surge Alert Alarm2. Plug in AC Cords and Power BlocksUse the includedreusable cableorganizer to keepyour cords neat.IMPORTANT: If audible alarm sounds (a “buzz” tone), your surge suppressor hassustained an electric surge, triggering the IsolationFailsafe circuitry in the unitand disconnecting your valuable equipment from the AC electrical power source.ONCE AUDIBLE ALARM HAS SOUNDED, YOUR SURGE SUPPRESSOR WILLNO LONGER OFFER PROTECTION AND MUST BE REPLACED! Please contactour support center at 888.336.4418 for replacement.ACBlockACBlockACBlockACBlockACBlockAC Block ExtenderACBlockACBlockIf needed, you may use theincluded 1 ft. AC Block Extenderto plug in up to 3 ACpower adapters.3. Connect the Telephone ProtectionDSL users: Connectthe “OUT” port of thesurge suppressor to theDSL filter’s “Line” or “IN”connector. Connect yourDSL modem and phonesto the DSL filter.Phone(s)DSL ModemWallOutletDSL FilterINOUTOUTConnect the “IN”port to a walltelephone outlet.Connect the “OUT” ports toany modem, telephone, faxmachine, answeringmachine, DSL filter or othertelephone device needingprotection.IMPORTANT! It isvery important thatyou plug the phonecables in asshown. If you donot, the telephoneprotection will bereduced and theConnected EquipmentWarranty willbe void.Page 2© 2005-2006 Stratitec, Inc. All Rights Reserved.

Note: In the event of a major surge onthe telephone line, the telephone protectioncircuitry will disconnect your equipment.The protection circuitry cannot bereset. If you find that your telephone equipmentdoes not work when plugged intothe “OUT” ports, try plugging directly intothe wall. If your equipment then works,the surge suppressor may have saved itfrom destruction.4. Connect the Coax ProtectionWALLOUTLETTV, VCRor cable modemConnect the“IN” port to thecoax outlet onthe wall.Connect the“OUT” port toyour TV, VCR,or cablemodemAbout The Stratitec MultiStage Surge Protection TechnologyThe Stratitec S5280 incorporates a four-stage technology to offer maximum surge protection:SurgeDeflectStratitec SurgeDeflect instantaneously blocks and deflects damaging highenergyand high-speed surges. Additionally, the SurgeDeflect technologyprovides improved noise protection from electromagnetic and radio frequencyinterference (EMI/RFI).Incorporating our exclusive patent-pending enhanced protection for phone/fax/modems, Stratitec SurgeAbsorb diffuses and redirects surge energy awayfrom your equipment.SurgeAbsorbIsolationFailsafeStratitec IsolationFailsafe offers a final stage of protection for your equipment.If a massive surge occurs, the SurgeAbsorb circuitry signals theIsolationFailsafe circuitry to automatically disconnect power and shut off yourequipment. This provides ultimate power protection.GoldGroundStratitec GoldGround uses a highly-conductive gold plating on the groundprong of the power cord for the best-possible ground connection. The groundconnection is critical because it is used to suppress surge voltages by deflectingthousands of amps of damaging electrical current when surges occur.This Stratitec surge suppressor meets the UL 1449 Rev 2 specification. The UL specification ensuresthis surge suppressor is safe to use and is effective as a surge suppressor. Note: Surgesuppressors made before Feb. 1998 generally do not meet the UL 1449 Rev 2 specification, andmay be a fire hazard. We strongly recommend you discard any surge suppressors made prior toFeb. 1998 and replace them with new units.For the highest level of continued protection, we suggest that you move surge suppressors that have been inuse for three or more years to protect less valuable equipment.Page 3© 2005-2006 Stratitec, Inc. All Rights Reserved.

IMPORTANT: Register on-line at www.stratitec.com, or follow the alternative registration method outlinedbelow to activate your Connected Equipment Warranty.STRATITEC PRODUCT AND CONNECTED EQUIPMENT WARRANTYLimited Product Warranty. STRATITEC warrants to the original purchaser of any STRATITEC Surge Suppressor for the life of the product, that the surgesuppressor shall be free of defects in assembly, or workmanship, and will repair, or replace, at its option, any defective product free of charge (the “Limited ProductWarranty”), subject to the conditions, limitations and exclusions set forth herein.Limited Connected Equipment Warranty. STRATITEC provides a Limited Connected Equipment Warranty, subject to the conditions, limitationsand exclusions set forth herein. STRATITEC warrants that it will repair or replace, at its option, equipment that is damaged by transient voltage surge/spike orlightning strike (an “Occurrence”) while properly connected through the STRATITEC Surge Suppressor to a properly wired AC power line with protective ground andtelephone line properly connected. This warranty applies only to connected equipment purchased prior to the purchase of the STRATITEC Surge Suppressor orconnected equipment purchased within twelve (12) months after the date of purchase of the STRATITEC Surge Suppressor. If STRATITEC determines that you areentitled to compensation, STRATITEC will, at its option, pay you the present fair market value of the damaged equipment less $100.00, or pay for the cost of therepair, up to the maximum amount set forth for your Surge Suppressor Model less $100.00, or send you equivalent replacement equipment. The maximum amountof the warranty for your Surge Suppressor is shown on the product package or can be found on the STRATITEC web site at www.stratitec.com. The fair market valueof the equipment shall be the current value of the equipment specified in the most recent edition of the Orion Blue Book by Orion Research Corporation, Roger RohrsPublisher or a valuation as determined by STRATITEC at STRATITEC’s discretion.Conditions and limitations applicable to both the Limited Product Warranty and the Limited Connected Equipment Warranty are as follows.STRATITEC reserves the right to review the damaged STRATITEC Surge Suppressor, the damaged equipment, and the site where the damage occurred. All costsof shipping the STRATITEC Surge Suppressor and the damaged equipment to and from STRATITEC for inspection shall be borne solely by the purchaser.STRATITEC reserves the right to negotiate the cost and facility at which any repairs will take place, and STRATITEC must be notified and approve of any repairfacility before any connected equipment is serviced. Approval for repairs must be received in writing from an authorized STRATITEC representative prior to repairsbeing made. Any repair or modification of the connected equipment or Surge Suppressor by a facility or entity not authorized in writing by STRATITEC voids thiswarranty. If STRATITEC determines, in its sole discretion, that it is impractical to ship the damaged equipment to STRATITEC, STRATITEC may designate in its solediscretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repairfacility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Wheneverclaims are settled, STRATITEC reserves the right to be subrogated under any existing insurance policies the claimant may have. Standard STRATITEC surgeprotectors are designed to eliminate disrupting and damaging effects of momentary (less than 10ms) voltage spikes or impulses from lightning or other powertransients. If it can be shown that a voltage spike lasting longer than 10ms has occurred, the Occurrence will be deemed outside the rated capabilities of the surgesuppressor and the warranty is void. All above warranties are null and void if the STRATITEC Surge Suppressor in use during the Occurrence: (a) is not providedto STRATITEC for inspection upon STRATITEC’s request; (b) Stratitec determines that the STRATITEC Surge Suppressor has been improperly installed, wasaltered in any way, or was tampered with; (c) STRATITEC determines that the damage did not result from the Occurrence or that no Occurrence in fact took place;(d) the repair or replacement of the damaged equipment is covered under another manufacturer’s warranty; (e) the repair or replacement of the damaged equipmentis covered under any insurance policy; or (f) STRATITEC determines that the connected equipment was not used under normal operating conditions or in accordancewith any labels or instructions. All STRATITEC Surge Suppressors must be plugged directly into a properly grounded 120VAC utility power source and must not be“daisy-chained” together in serial fashion with other power strips, uninterruptible power supplies, grounding adapters, other surge protectors, or extension cordsexcept a single Stratitec GoldGround extension cord if included with the STRATITEC Surge Suppressor at the time of purchase. Any such installation voids allwarranties. The STRATITEC Limited Connected Equipment Warranty only applies to equipment that is listed by Underwriters’ Laboratories (UL listed) and has allelectrically conductive cords, cables or wires connected through the STRATITEC Surge Suppressor. The STRATITEC Limited Connected Equipment Warranty onlyprotects against damage to properly connected equipment where STRATITEC has determined, in its sole discretion, that the Surge Suppressor did not functionproperly because it had defects in assembly, materials, or workmanship, causing it to operate outside design specifications, and the surge suppressor shows clearsigns of damage, and the damage resulted from the Occurrence. The Limited Connected Equipment Warranty does not protect against acts of God (other thanlightning) such as floods, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltagedisturbances (i.e. brownouts, sags, or power outages), non-authorized program, or system equipment modification or alteration.Disclaimer of other Warranties and Limitation of Remedies. The Limited Product Warranty and the Limited Connected Equipment Warranty arethe only warranties made by STRATITEC. EXCEPT AS SPECIFICALLY REQUIRED BY APPLICABLE LAW, THERE ARE NO OTHER WARRANTIES, EXPRESSOR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,and such implied warranties, if any, are limited in duration to twenty-four (24) months from the date of original purchase. IN NO EVENT SHALL STRATITECBE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOSTBUSINESS OR PROFITS ARISING OUT OF SALE OR USE OF ANY STRATITEC SURGE SUPPRESSOR, EVEN IF ADVISED OF THE POSSIBILITY OFSUCH DAMAGES.Sales within the United States and Canada.The Limited Product Warranty and the Limited Connected Equipment Warranty are made only to purchasers who accept delivery of the Stratitec Surge Protectorwithin the United States or Canada. SOME STATES IN THE UNITED STATES AND SOME JURISDICTIONS IN CANADA DO NOT ALLOW LIMITATIONS ONHOW LONG AN IMPLIED WARRANTY LASTS, THE EXCLUSION OF IMPLIED WARRANTIES AND/OR THE LIMITATION OF REMEDIES, INCLUDINGEXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES, IN CONSUMER TRANSACTIONS, IN WHICH CASE THE DISCLAIMER OF OTHERWARRANTIES AND LIMITATION OF REMEDIES STATED IN THE PRECEDING PARAGRAPH DO NOT APPLY TO YOU. For example, if you are an individualand purchased the STRATITEC Surge Protector in the State of Kansas, you have rights based on implied warranties and none of the limitations and disclaimers setforth in the preceding paragraph apply to you.Registration requirements and warranty claim procedures. The Limited Product Warranty and Limited Connected Equipment Warranty are valid forand are made only to the original purchaser of the product. The original purchaser must complete an on-line registration at http://www.stratitec.com or fax name,address, phone number and purchase/receipt information to 801-760-1988 within 14 days of the date of purchase or else the Limited Connected EquipmentWarranty is void. All damage claims arising from use of the Surge Protector must be made within ten (10) days from the date of the Occurrence and must beaccompanied by the surge protector, damaged equipment, the original receipt for the Surge Suppressor and receipts for all damaged equipment or the LimitedConnected Equipment Warranty is void. The Limited Product Warranty and the Limited Connected Equipment Warranty are valid only to STRATITEC SurgeProtectors purchased and used in the USA and/or Canada.To file a claim against the STRATITEC Limited Connected Equipment Warranty, you must take the following steps:1. You must have completed and submitted the on-line warranty registration within 14 days from the date of purchase.2. Contact STRATITEC Warranty Support by telephone at 316-315-0300 within 10 days of the Occurrence. Be prepared to provide the followinginformation:a. The part number of the STRATITEC Surge Suppressor.b. A list of the equipment that was connected to the STRATITEC Surge Suppressor at the time of the Occurrence.c. The equipment that was damaged during the Occurrence and the extent and description of the damage.d. The date of the Occurrence.e. Where you purchased the Surge Suppressor.f. When you purchased the Surge Suppressor.3. Your STRATITEC Representative will then instruct you on how to forward your equipment, receipt, the STRATITEC Surge Suppressor in use duringthe “Occurrence” and how to proceed with your claim.24-hour, free technical support is available via our website at www.stratitec.com. If you are unable to solve yourproblem through our online solutions center, a toll-free technical support number will be provided to contact us foradditional assistance.Page 4© 2005-2006 Stratitec, Inc. All Rights Reserved.