Mount Sinai Hospital Strategic Plan 2010-2013

Operating Strategy 2A talent management strategy focusedon leadership and interdisciplinary teamdevelopmentOur talent management strategy will have a strong focus oninterdisciplinary team development as well as training in processimprovement methodologies. These additional skills are key toorientating staff to a culture of patient value, productivity andcontinuous improvement. As a top employer and to meet theneeds of our diverse communities, we will also continue our focuson leadership development, wellness, diversity and equity andwork life balance.Operating Strategy 3Development of a fully integrated electronicpatient recordOur Hospital, like the rest of the health-care sector, is laggingbehind in effective IT systems and a comprehensive electronichealth record. We are therefore aggressively re-aligningour IT strategy to better support our corporate strategy,including translational research. The objective is to ensure astrong operational base and prioritize the resources and keyinvestments that will enable our corporate strategy. Key to thisinitiative is the development of an integrated health record,which is essential to improving patient safety, co-ordination ofcare among professionals, patient information, and productivityand quality improvements.Operating Strategy 4Renewed Facilities and EquipmentModernization of our facilities, equipment and technology willcontinue to be a major initiative in improving the delivery ofcare and the overall patient experience. The Hospital is in themidst of a major capital redevelopment with investments inbuilding, equipment and technology.Operating Strategy 5Financial HealthIn addition to securing appropriate levels of governmentfunding and taking advantage of opportunities under newfunding programs, initiatives will be undertaken in threekey areas — business development, research commercializationand philanthropy. Each of these areas will be reviewed andrestructured as required to maximize revenues and impact.The financial health of the organization will continue to bemeasured through comprehensive performance measuresthat critically assess our progress in this area.10