Mount Sinai Hospital Strategic Plan 2010-2013

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Mount Sinai Hospital Strategic PlanThe Mount Sinai Hospital Strategic Plan, 2010-2013, reaffirmsthe Hospital’s long-standing commitment to excellencein patient care, teaching and research. Since our modestbeginnings Mount Sinai Hospital has developed a strong cultureof excellence and caring and has established several leading,national and international programs. Our strategic plan sets thedirection that Mount Sinai will take over the coming years tomaintain and enhance its leadership position in these areas.In addition, we believe by focusing on the patient experiencewe will emerge a stronger organization, better positioned andprepared to deal with the challenges of our health-care system.We are on the cusp of a new era in health care, termedpersonalized medicine, which will profoundly change patientcare — delivering the most effective and timely interventionto each individual patient. This is possible because of theadvances in gene-based research and information technology.We have therefore incorporated a strategy focused onpersonalized medicine. The Samuel Lunenfeld ResearchInstitute has been a key attractor of clinical/research talent,which not only enables us to provide “The Best Medicine” butis also setting the foundation for translating the most recentadvances in research into personalized medicine.In today’s world, resilient organizations distinguish themselvesby continuous evaluation and an unrelenting drive towardsimprovement. There are a number of ways we intend to dothis through this strategic planning exercise:Our strategy is to advance a patient-oriented approach in ourCentres of Excellence which enables us to take a leadershipposition and to most effectively serve our stakeholders:For Patients and Families: a Hospital committed to servingpatients’ needs, in our key areas of focus, from wellness anddisease prevention to treatment and follow-up.For Staff: a healthy, supportive, interdisciplinary workenvironment in which each member of the Mount SinaiHospital team continues to feel connected with ourpatient-centred approach and the importance of his/herrole in its successful implementation.For Government and the Local Health Integration Network(LHIN): a hospital delivering on its promise and vital role withinthe health-care system.For our Partners, including Hospitals, Educational Institutionsand Community Agencies: a committed partner workingtogether for effective co-ordinated and integrated services.For our Financial Partners and Donors: a fiduciary commitmentto financial responsibility, risk management and innovation.For our Board: a Hospital where the status quo is not an option.If we are standing still, we are regressing.• Renewed focus on the experience of our patientsand employees.• Increased performance measurement and managementand promoting transparency with the public.• Heightened focus on clinical and research integrationto improve clinical practice and deliver “personalizedmedicine”.• Targeted partnerships with other organizationsto co-ordinate patient care in order to promoteco-ordinated care for our clients both when they are inand out of our institution.• Vigilant attention to the financial health and viabilityof our key programs.1920s: Ladies of the Auxiliary (Ezras Noshem Society)of Mount Sinai Hospital.1
Our HistoryMount Sinai Hospital was established in 1923 as a 33-bed maternityand convalescent hospital on Yorkville Avenue by a group of dedicatedJewish women volunteers. In 1953, the Hospital relocated to UniversityAvenue and formed an affiliation with the University of Toronto.Since that time the Hospital has continued to grow, serving Toronto andOntario as a world-class centre for patient care, teaching and researchwith leading clinical specialty areas and an internationally renownedresearch institute. Our ability to create a culture of excellence and carehas made Mount Sinai an institution where patients want to comefor care — and staff and trainees want to work. We remain inspired bythe dedication of our founders and we are committed to their vision ofproviding excellent care, now and in the future.Our Mission, Vision and ValuesMissionDiscover and deliver the best patient care, research and education withthe heart and values true to our heritage.VisionProvide and be recognized for The Best Medicine.ValuesExcellence and Innovation in Clinical Care, Teaching and ResearchPursue excellence in everything we do with continuous improvementsin quality, service and cost-effectiveness.Patient-Centred CarePrioritize safety, quality and the patient experience in everything we do.TeamworkEmbrace a collaborative and interdisciplinary approach to clinical care,teaching and research.CollaborationEstablish internal and external partnerships to integrate and coordinatepatient services effectively.Respect and DiversityValue and respect the differences of the patients and families whoseek our care as well as those who provide that care.LeadershipPromote the development and growth of leaders throughout theorganization and continue to allow our leading programs to export ourknowledge nationally and internationally.2
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Mount Sinai Hospital Strategic Plan 2010-2013

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