Citizen voice and state accountability: Towards ... - Capacity4Dev

ContentsAcronymsExecutive summaryivv1. Introduction 11.1 Relationship between ToCs and logical models 11.2 The nature of ToCs in CV&A programmes 21.3 Embracing complexity and surprises 22. ToCs in practice 42.1 The Mwananchi ToC: learning from design and implementation 62.2 From interlocutor as an organisation to interlocution as a process 72.3 Understanding context: what it means in practice 93. How CV&A happens 123.1 123.2 How accountability happens 184. The analytical framework: using PEA with OM 234.1 Moving from broad to specific ToCs 234.2 Analysing contextual dynamics at work 254.3 Representing CV&A outcomes frameworks 285. Conclusion 34References 35Annex 1: Tools for analysing dynamics at work in CV&A programmes 37Tables, figures and boxesTable A1: WGA matrix of governance arenas and principles 38Table A2: Contrast between a responsive and a non-responsive boundary partner 49Figure 1: Theory-based framework for V&A projects 5Figure 2: The outcomes framework of the Mwananchi ToC 6Figure 3: Example of social norms, citizenship and voice in Ghana 12Figure 4: Puppet show used in Uganda to mobilise citizens 17Figure 5: Social contract prepared by 2410 in Zambia 19Figure 6: Basic CV&A intervention model and ToC 24Figure 7: Framework for ongoing analysis in developing CV&A ToCs 25Figure 8: Analytical framework for linking context analysis to intervention outcomes 29Figure A1: Actor categories in a social mapping exercise 42Figure A2: ODI AIIM matrix 44Figure A3: Defining actor engagement dynamics around an issue using OM 47Figure A4: Exploring patterns of incentives and decision logics 48Box 1: Parliament and the People in Sierra Leone 10Box 2: Bridging the gap through a suggestion box change that pupils of Masindi want 15Box 3: Bataka courts offer space to the Mwananchi of Kibaale district in Uganda 21Box 4: Towards an inclusive special education system for the deaf in Zambia 22Box 5: Example of an OC 3140iii