REVERA - Accelya

R E V E R ALeader in airline revenue accounting

Leader in airline revenue accountingThe rapidly changing regulatory and technologyenvironment is putting pressure on airlines to quicklycomply with and adapt to industry requirements. Faced withincreasing industry demands, airline managements andinternal stakeholders are expecting greater accuracy andtimeliness of revenue information. In a highly competitiveenvironment, making timely decisions is critical to airlines'performance.Revenue accounting teams are, however, hobbled by legacysystems that are just not flexible or agile enough to meetthese growing expectations.Accelya has more than 20 years of experience in revenueaccounting. We have helped airlines process 300 millionrevenue accounting transactions and 100 million prorationtransactions, and identify recoverable revenues worth $ 180million in audit annually.As partners to leading industry associations, we are anactive participant and contributor in the evolution of theairline industry. Accelya's large pool of experts understandsthe complexities of revenue accounting, anticipates industrytrends and collaboratively designs solutions that addressdiverse revenue accounting challenges.Accelya has invested in intellectual property, people andprocesses to enable revenue accounting teams to managethe complexity of their function with ease.®REVERA Revenue Accounting is Accelya's suite of solutionsthat streamline and simplify revenue accounting acrosspassenger, cargo, proration and interline revenueaccounting.“We have chosen (Accelya)Kale because of their strategicfocus, leading edgetechnology and expertise inrevenue accounting”The REVERA® suite of revenue accountingsolutions includesREVERA® PRAREVERA PRA is the most comprehensive passenger revenueaccounting platform in the airline industry. Its high level ofautomation minimises processing errors and maximisesproductivity. It helps airlines respond to the demands oftheir internal customers with speed and accuracy. With itspowerful business intelligence capabilities and real-timerevenue reporting, REVERA delivers tangible business valuefor the airlines.REVERA® CRAREVERA CRA is a market-leading cargo and mail revenueaccounting solution, with the industry's mostcomprehensive pricing engine. Pricing automation reducesrejection rate and improves cash flows.APEX® ProrationAPEX Proration is the industry-recognised proration engine,enabling airlines to handle complex interline agreementswith unerring accuracy. As a result, airlines are able toreduce interline rejections, improve productivity andincrease interline efficiency.REVERA® InterlineREVERA Interline simplifies interline processes. It is designedto help airlines capitalise on the reengineering opportunitiesoffered by SIS. It seamlessly connects with all revenueaccounting and financial systems, including legacy.REVERA Interline is powered by APEX, the industryendorsed,highly accurate proration engine chosen by IATA.Outsourced Revenue AccountingAccelya is a pioneer in platform based, end to end revenueaccounting services across passenger and cargo. ThroughMPS (Managed Process Service), a platform-based BPO,Accelya takes complete ownership and responsibility for theaccuracy, quality and timeliness of revenue accounting dataaccording to customer-defined service level agreements.James Rigney, Chief FinancialOfficer, Etihad Airways

Some CustomersAccelya Kale isthe primarytechnology supplierfor IATA's SimplifiedInterline SettlementplatformREVERA is poweredby APEX – theindustry endorsedproration enginechosen by IATA

R E V E R APRALeader in passenger revenue accountingThe revenue accounting function has become extremelycomplex in recent times because of:Changes in the internal and external business processesthat require extensive and frequent alterations to anairline's revenue accounting system. The low level ofautomation in these systems leads to errors andprocessing delays.Expectations from managements and internalstakeholders of accurate and timely reporting of revenueinformation and intelligence.Need for airlines to put in place better controls to meetthe requirements of GAAP and other internal andexternal auditors.REVERA PRA is the most comprehensive passenger revenueaccounting platform in the industry. REVERA PRA's highlevel of automation minimises processing errors andmaximises productivity. It helps airlines implement industrybest practices and put in place better account controls,enabling them to respond to the demands of internalcustomers with speed and accuracy. With its powerfulbusiness intelligence capabilities and real-time revenuereporting, REVERA delivers tangible business value.Key BenefitsReport revenues in real timeREVERA reports accurate and detailed revenue daily. WhenTMintegrated with EverestAir (Accelya's decision supportsolution), it reports real-time 'wheels-up' revenuesProcess interline billings accurately for quicker revenuerecoveryREVERA is powered by APEX, the industry-endorsed andhighly accurate proration engine. By improving the accuracyof interline billing, APEX reduces rejection rates, preventsrevenue leakage and quickens revenue recovery frominterline partners.Comply with industry standards including IATA's SimplifiedInterline Settlement (SIS)REVERA is compliant with all industry standards, includingSIS. It also supports specific requirements for alliancegroups such Star Alliance, One World and Sky Team.Improve quality of accounting dataThe high level of automation in REVERA reduces manualintervention and leads to error-free processing. In-builtaccounting standards and controls such as InternationalStandards for Assurance Engagements (ISAE) significantlyimprove quality of accounting data.Improve decision making with revenue intelligenceREVERA's interactive dashboards and reporting tools equipsenior management across finance, revenue managementand sales with intelligence based on revenue accountingdata. This improves decision making.Achieve quickcompliance with allindustry-mandatedpractices andinitiatives,including SISIncrease productivityREVERA is built on workflows based on industry bestpractices. Its high degree of automation and easyintegration with other IT systems improve productivity ofthe revenue accounting department and reduces the overallcost of operations.Easily maintain the systemREVERA is available as a hosted platform and is maintainedas per service level agreements (SLA). This eliminatesrevenue accounting department's dependencies on theinternal IT team, and allows the IT team to focus onimproving day-to-day technical operations.Benefit from a neutral service providerAccelya is a neutral service provider and is not governed byany competing airline. The platform and processes areindependent of any airline's strategic roadmap; and theconfidentiality and security of customer data is of utmostimportance.Reduce total cost of operationsREVERA is available on a pay-per-use basis, eliminating anyupfront investment in infrastructure and licensing. Prebuiltinterfaces and connectors save on customisation costs.Industry compliance mandates in the future, enhancementsand technical upgrades are delivered free. The high degreeof automation reduces manpower and training costs.

R E V E R APRAFeaturesAccurate identification and proration of taxes andsurchargesRevenue declaration from provisional to finalInterline billing and settlement conforming to IATA SIS,ACH, ICH, Direct Settlement, F&F and Alliances, Samplingand Non SamplingRobust security and access control with detailed audittrailDetailed, canned and ad-hoc reporting capabilitySAP certified revenue accounting integration throughRevConnectFlexibility to mould to unique business requirements ofgroup airlinesPrebuilt requirements for alliances such as Star Alliance,One World and Sky TeamReady interfaces with all magor passengers servicesystems – Sabre, Amadeus, SITA, WorldspanAlso offered as an integrated passenger and cargorevenue accounting solution with consolidated reporting.“After examining variousrevenue accountingsolutions available in themarket, we foundREVERA® as the bestsolution matching ourrequirements.”Andrea Schultz, Head of RevenueAccounting, Air Berlin PLC

R E V E R ACRAComprehensive pricing engine ensures highbilling accuracyThe cargo accounting team of an airline processes largevolumes of cargo invoices every day. The invoices have to beprocessed with speed and accuracy to ensure early cashflows. At the end of the month, they have to report cargorevenues accurately and completely.REVERA CRA is a market-leading Cargo and Mail RevenueAccounting Solution with the industry's mostcomprehensive pricing engine. It supports rate contractswith over 45 rating elements, pricing hierarchies based onKey BenefitsEnhance cash flow through accurate and timely billingREVERA CRA has the industry's most comprehensive pricingengine. It ensures a high degree of billing accuracy thatreduces rejection rate and improves cash flows. Timelybilling leads to faster revenue recognition.Declare accurate revenue within cycle timeAutomation in pricing, proration and revenue reportingimproves revenue reporting and accounting workflows andenables airlines to report revenues immediately after themonth is over. The solution also supports both weekly andmonthly closure processes.REVERA CRA estimates revenues for shipments withinsufficient information. It also allows managers to trim orjack up revenues for business imperatives.Process in real timeThe solution processes requests for rating, proration andrevenue calculation in real time. Airlines can use this toprovide result sets to other relevant system(s).Protect revenuePricing results from REVERA CRA's pricing engine can beused to audit sales reports. As a result, airlines are able toidentify and plug any potential revenue leakages.Comply with industry mandates, including SISAirlines benefit from immediate SIS compliance withminimal changes to their existing revenue accounting andfinancial systems. The solution is also equipped withinterfaces to several industry standards such as CASS, IDEC,TACT etc.an airline's business priorities and processing of complexULD rate contracts. Senior managers rely on REVERA CRA totake informed decisions as it converts large volumes of dataon customers, partners and routes into valuableintelligence.Airlines with multiple companies or carriers are able toachieve significant cost savings by deploying REVERA CRA ina multi-host environment. In addition, by eliminatingredundant operations, airlines save on manpower andprocessing costs.Seamlessly interact with the cargo IT ecosystemREVERA CRA is designed to seamlessly interact with theairline's cargo/ mail, financial, revenue management andbusiness intelligence systems.Get the best-of-breed airmail revenue accountingREVERA CRA includes a best-in-class airmail module forfunctions such as rating, proration and revenue recognition.It supports UPU billing rules and can link airmail shipmentswith AWBs.The solution is designed to maintain consistency acrosscargo and airmail process flows.Deploy in a multi-host environmentREVERA CRA can be implemented in multi-host mode forairlines with multiple group companies or carriers. Thiseliminates redundant operations and bring about significantsavings in manpower and processing costs.Achieve scalabilityCargo revenue accounting teams are able to handle largevolumes with exceptional response time. This enables evenlarge airlines meet the billings and revenue reportingdeadlines.Reduce total cost of operationsREVERA CRA is available on a pay-per-use basis. Thiseliminates the need for upfront investment in infrastructureand licensing. Prebuilt interfaces and connectors save oncustomisation costs. Compliance with future industrymandates, enhancements and technical upgrades areavailable free.

R E V E R ACRAFeaturesIntegrates seamlessly with cargo operational systems,allowing for real-time pricing and proration at the time ofbookingSupports loose as well as ULD rating. Also supports someniche sales practices like equalisationCalculates performance-linked bonuses for agents basedon tonnage or revenueSeamlessly interacts with CASS workflow and supportsCASS calendarSupports customised billing frequency based on agentrequirementsSupports multiple currency rates such as IATA rates,company rates and bankers selling ratesProvides unique workflow for prorating complex partshipmentsSupports IATA billing rules including the ones for chargescollect shipmentsSupports electronic billing files for airmail billing inaddition to CN51 and Cn66Provides trucking proration using trucking contracts orgeneral trucking ratesMatches payments or sales reports made by agentsagainst system generated billing outstanding aginganalysisThe solution is also offered as an integrated passengerand cargo revenue accounting solution with consolidatedreporting"A modern cargo revenueaccounting solution mustbe flexible, accurate,simple to use and have ahigh level of automation.REVERA CRA from(Accelya) Kale provided thebest overall fit to ourbusiness requirements”- Eddie Cheung, Manager – RevenueAccounting, Cathay Pacific

R E V E R AInterlineSimplify and streamline interline processesIATA's mandate on Simplified Interline Settlement (SIS) has added a layer of complexity in interline revenue accounting.Revenue managers already contend with systems that do not quickly adapt to industry changes. Now, they have to account forquick and accurate interline revenues through SIS.REVERA Interline simplifies and streamlines the interline processes of revenue accounting. It is designed to help airlinescapitalise on the reengineering opportunities offered by SIS. It seamlessly connects with other revenue accounting and financialsystems, including legacy systems.REVERA Interline is powered by APEX, the industry-endorsed, highly accurate proration engine chosen by IATA.Key BenefitsComply with industry standards, including SISREVERA Interline is compliant with all industry mandatedpractices and initiatives, including SIS. It supports specificrequirements for alliance groups such as Star Alliance, OneWorld and Sky Team.Improve interline billing accuracy for quicker revenuerecoveryAPEX proration and built-in quality controls ensure a highdegree of accuracy in interline billing and lead to improvedrejection rate, revenue leakage and cash flows.Increase productivityREVERA Interline's workflows are based on industry bestpractices. Its high degree of automation minimises manualintervention. The solution delivers increased productivity asits processes are reengineered for SIS.Get a neutral service providerAccelya is not governed by any competing airline. Ourplatform and processes are independent of any airline'sstrategic roadmap. The confidentiality and security ofcustomer data is of utmost importance to us.Reduce total cost of operationsREVERA Interline integrates easily with existing revenueaccounting and financial systems, with minimal changes.Cost savings are achieved through automation and processefficiency. The solution is available on a pay-per-use basis,which eliminates upfront investment in infrastructure andlicensing.FeaturesSupports all forms of interline settlements including ACH,ICH, Direct Settlement, F&F and Alliances, Sampling andNon-Sampling from all major alliancesStandard interfaces available to the airlines' base revenueaccounting systemsCapability to raise rejection memos automaticallyDetailed canned and ad hoc reporting capabilities for theairlines' interline businessFlexibility to mould to unique business requirements ofgroup airlinesPrebuilt requirements for alliances such as Star Alliance,One World and Sky Team“(Accelya) Kale’s role in IATA’sSIS initiative is well known inthe industry. We could see aclear business case for us tomigrate to Kale’s REVERAInterline Service.”Aluis Zelaya, Director - RevenueAccounting, COPA Airlines

APE XIndustry-recognised, accurate proration engineThe dynamic nature of the airlines industry has increased the complexity of interline agreements. Proration is a critical part ofthe interline process, and inaccuracies in it can lead to revenue leakage and an increase in rejection rate. This has a direct impacton an airline's profitability and cash flows.The solution to this is APEX, an industry-recognized proration engine. It handles complex interline agreements of airlines with99% accuracy and reduces revenue leakage and increases speed of interline settlements.APEX is an integral part of IATA's First & Final Billing Service.Key BenefitsComply with industry standardsAPEX is an industry-recognized engine and is compliant withindustry standards.Reduce rejection rates and arrest revenue leakageAPEX provides consistently accurate and quick results. Itreduces the rejection rate and speeds up interlinesettlement to improve cash flows. It also prevents revenueleakage caused due to under-billing.Increase productivityThe high degree of automation in proration almosteliminates manual intervention. It uses industry bestpractices-basedworkflows to driver further efficiencies.Take better decisionsAPEX provides intelligence on proration data that helpsairlines carry out analyses such as SPA performance,interline performance and effectiveness of the provisos. Italso provides intelligence on potential revenue of a futureflight.Get a neutral service providerAccelya is a neutral service provider and is not governed byany competing airline. The platform and processes areindependent of any airline strategic roadmap and theconfidentiality and security of customer data is of utmostimportance.Reduce total cost of operationsAPEX is available on a pay-per-use basis, eliminating anyupfront investment in infrastructure and licensing. Prebuiltinterfaces and connectors save on customisation costs.Industry compliance mandates in the future, enhancementsand technical upgrades are delivered free. The high degreeof automation reduces manpower and training costs.FeaturesComprehensive and flexible SPA feature to handle alltypes of bilateral as well as multilateral agreementsAccurate identification and proration of taxes andsurchargesCompliance with MPA, ACH, NFP business standardsAutomatic fare calculation area interpreterIntelligent error handling and correction mechanismCustomisable Prorate SlipBuilt-in quality controlProrate trace feature to set up SPAs and provisosIndustry preferredsolution chosen byIATAHandles complexinterlineagreements withan accuracy rate ashigh as 99%

OutsourcedRevenue AccountingAccurate, timely and complete revenue accounting. GuaranteedTo meet their revenue accounting objectives, airlines need reliable systems as well as robust processes and skilled people.Revenue accounting managers have to report high-quality revenue accounting data accurately and on-time. However, growingstatutory demands, a changing compliance landscape, increasing internal expectations and budgetary pressures make theirtask a challenging one.The solution: Accelya's Managed Process Outsourcing, an end-to-end revenue accounting service in a fully-outsourcedengagement.Accelya has pioneered the concept of platform-based outsourcing in the airline industry. We have over 10 years of experienceand process over 100 million revenue accounting transactions a year. We take complete responsibility for the quality andtimeliness of revenue accounting data according to customer-defined service level agreements. A transaction-based pricingmodel reduces the cost of operations. This enables revenue accounting managers to cut operational complexities and reporthigh quality revenue accounting data on time, within budget.Accelya's outsourced revenue accounting service spans passenger, cargo and interline.Key BenefitsFeaturesReport high quality revenue accounting data on timeAccelya's platform and processes are designed aroundindustry best practices with appropriate controls andstandards in place. A highly skilled team of IATA-certifiedexecutives understands the nuances of the function and isaware of latest industry trends and their impact on revenueaccounting. This ensures output of high quality revenueaccounting data.Speed up industry complianceAccelya's processes are compliant with all industrymandatedstandards, including SIS. It also has pre-builttemplates for alliance groups such Star Alliance, One Worldand Sky Team.Improve decision making with revenue intelligenceInteractive dashboards and reporting tools deliverintelligence based on revenue accounting data to seniormanagement across finance, revenue management andsales. This improves decision making.Reduce cost of operationsThe transaction-based pricing model ensures almost zeroinvestments in system, training, customisation, upgrades,technology changes, etc. This significantly reduces theoverall cost of operations.Get single-vendor accountabilityUnlike traditional revenue accounting BPO, Accelya takescomplete accountability for maintaining and upgrading theplatform, processes and people skills in line with industrybest practices and client requirements.Get a neutral service providerAccelya is a neutral service provider and is not governed byany competing airline. The platform and processes areindependent of any airline strategic roadmap and theconfidentiality and security of customer data is of utmostimportance.Proven and robust revenue accounting platform --REVERAHighly scalable and flexible servicesStrict quality controls and service level agreementsBusiness processes assessed for preparedness againstSAS70 guidelines and quality management processescompliant with ISO 9001:2000Selective processes are PCI-compliantInformation security standard ISO 27001: 2005 certifiedYear-on-year service road mapBCP and DR sitesDedicated pool of resources trained in IATA rules andregulationsIn-house training capabilities, covering business, productand processesThree offices in Mumbai, one in Pune and one in GoaDetailed, canned and ad hoc reportingWinner of NASSCOMIT Innovation awardfor pioneeringplatform based BPObusiness model forthe airline and travelindustryOvercome seasonal demand pressuresAccelya maintains service levels agreements even duringpeak passenger months such as the holiday season.

About AccelyaAccelya helps over 200 airline customers streamline their financial processes. We also help airlines gaininsights on business performance using decision support tools and data analytics. Our expertise spansacross Revenue Accounting, Audit & Revenue Recovery, Card Management, Miscellaneous Billing,F&A Processes and Decision Support & Analytics. As a strategic partner to IATA, Accelya deliversrobust industry solutions including BSP, BSPlink, Neutral Fare Proration (NFP) andSimplified Interline Settlement (SIS). With presence in 10 countries and over 2000dedicated professionals across the globe, Accelya delivers superior servicewith a warm and personalised touch.200+ CUSTOMERS | $110 M+ REVENUES | 2000+ EMPLOYEES | 10 COUNTRIESScan. Visit.Email us: info@accelya.com | Visit us: www.accelya.com/micro_revera© Copyright 2012 Accelya and Accelya Kale Solutions Limited. All rights reserved.Contents in this document are confidential and proprietary to Accelya and/or Accelya Kale Solutions Limited (hereinafter referred to jointly as Accelya). No part of this document should bereproduced, published, transmitted or distributed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, nor should be disclosed to third parties without priorwritten approval of the Accelya Marketing Team.Accelya and Accelya Kale are trademarks of Accelya in several countries all over the world.July 2012