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Copyright © Mercuri International Background
The survey was carried out as a web-based questionnaire in February 2012 The results are based on 2311 completed questionnaires from 23 countries The purpose of the study has been to analyze the challenges sales organizations today are facing Copyright © Mercuri International
Page 1 and 2: © Copyright Mercuri International
Page 3 and 4: Revenue streams from e-commerce are
Page 5: Copyright © Mercuri International
Page 9 and 10: All respondents within sales… 6%
Page 11 and 12: Copyright © Mercuri International
Page 17 and 18: No major differences between sub-se
Page 19 and 20: Per field sales force size Strongly
Page 21 and 22: Per position Strongly agree 6,00 5,
Page 23 and 24: Per country 0,8 0,6 0,4 0,2 0,0 -0,
Page 25 and 26: Expected investment in training / e

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