Being For Others - Calvary Health Care Bethlehem

Occupational health & safety achievements• A 97% Food Safety rating from independent auditor,Australian Food Hygiene Services.• A 97% attainment of minimum standards for our in-house cleaningprogram as assessed by our consultant for Infection Control.• Increase in security cameras and deployment of duress alarms inCHCB gardens.• Upgrade of slide sheets on patient beds to improve patient manual handling.• Introduction of Bullying and Harassment Contact Officers to support staff.• Review of our WorkCover systems, by external consultants, Ascentor,that led to the introduction of the ‘Injury Master’ software system, which hasimproved efficiency and reduced work injury costs.• Commendation by WorkSafe Victoria for our manual handling systems.• Implementation of a garden beautification program.Rotarian Graham Sycamore gardeningwith working bee helpers.Information Management Governance CommitteeThe Information Management Governance Committee incorporatesInformation Technology, Telecommunications and Medical Records.The significant quality improvement and risk management work that hasbeen addressed this year includes:• Audit of clinical policies and procedures to ensure all Medical RecordForms cited in these policies were current, have appropriate titles andmedical record numbers and are consistent with the policies prescribingtheir use.• Development of an operations manual for routine functions of theInformation Technology and Communications Support Service, andthe articulation of the CHCB/LCMHC Standard Operating Environmentwhich is used to ensure new computers comply with the organisation’srequirements.Calvary Health Care Bethlehem 2009 – 10 Annual Report Quality and Safety• Specification of a new telephone system which is a major undertakingin response to failing infrastructure.17