conference brochure - Society for Maintenance & Reliability ...

WorkshopsWorkshop #1Leadership Characteristics ofSuccessful Maintenance and ReliabilityOrganizationsPaul Casto, Meridium, Inc.Monday, October 15, 20128:00 a.m. – 5:00 p.m.Visionary Leadership is a distinguishing characteristic ofsuccessful Reliability and Maintenance organizations andinitiatives. Today’s leaders are dealing with the loss of theircritical knowledge base to retirement, a constant drive to reducecosts, capital expenses, and risk to lives and the environment –while managing their corporate image.In this business environment, it takes forward-thinkingleaders to understand the need to develop their peoplewhile defining and developing processes that are effectiveand impact improvement. Business as usual worked whenthese factors weren’t in play. Today’s leaders are driven tochange management, organizational integration, improvingwork processes, stakeholder management, building strongerinterdepartmental relationships, and instilling sustainability intothe fabric of the organization.This workshop will discuss these aspects of R&M leadershipas well as developing metrics to measure progress, rewardsystems to foster the right behaviors, determine how toimprove the probability of success, and be able to buildand communicate the business case and basic elements ofleadership.Workshop #2Bringing Your Maintenance KPIs to theCorporate LevelTerry Wireman, VestaPartners, LLCMonday, October 15, 20128:00 a.m. – 5:00 p.m.In today’s competitive business climate, companies are beingforced to seek every conceivable advantage to succeed byimplementing quality improvement initiatives, empowering workteams, reorganizing internally, contracting out work, optimizingassets, etc. However, these improvement efforts rarely focuson the maintenance function, since this function frequently doesnot have KPIs (Key Performance Indicators) that are understoodor connected to corporate-level KPIs.To date, few companies have been able to effectively managemaintenance, primarily due to the lack of proper businessdevelopment for the maintenance function. Without a properunderstanding of the maintenance business function, companiescannot develop proper KPIs and have them understood at thecorporate level. Since the maintenance department and staffhave a significant impact on the condition, and ultimately, thecapacity of costly manufacturing, process, and other capitalizedassets, there is a clear need to develop a maintenance businessand then a KPI system that is effective at all levels from the shopfloor to the corporate boardroom.This workshop will also be a working session to allowattendees to select one of four typical corporate indicators andsuccessfully link the maintenance indicators to them through thevarious KPI levels. All attendees should leave with an enhancedunderstanding of developing performance measures and waysof presenting them to their corporate managers.Workshop #3Lessons from NASCAR TM Race Teams’Pursuit of 100% ReliabilityRobert Williamson, Strategic Work Systems, Inc.Monday, October 15, 20128:00 a.m. – 5:00 p.m.Zero breakdowns, zero accidents, and zero defects at peakperformance in a highly competitive marketplace may seem likeunrealistic goals, but in NASCAR TM racing these are the essentialfoundations for winning. Top race teams must develop andsustain work cultures that abhor waste and inefficiency, thrive oncontinuous improvement, and pursue 100% equipment reliabilityof their critical equipment: The race car. Anything less results infailure to compete and ultimately failure of the business venture.Failure is not an option.NASCAR TM race team methods, especially at the Cup level,are the ultimate in competitive motorsports and can serve as amodel for any capital-intensive business. When you discoverhow they put their common sense principles into practice, themodel for industry becomes very clear and compelling. Toprace teams use the principles of leadership and teamwork, leanmanufacturing, reliability-centered maintenance, total productivemaintenance, theory of constraints, strategic policy deployment,and regulatory compliance to achieve success. But you wouldbe hard-pressed to hear the buzzwords or see the “programs”commonly found in businessindustry.Participants in this workshopwill see Six Key Principlesapplied to race cars fromdesign to build, throughroutine operations andmaintenance, and see howthese proven techniquesare truly common senseand adaptable to capitalintensiveindustries whilehighlighting industrialequipment applicationsand work cultures.7

WorkshopsWorkshop #4Value Stream Mapping for MaintenanceEd Stanek, Jr., LAI ReliabilityMonday, October 15, 20128:00 a.m. – 5:00 p.m.As maintenance and reliability professionals, how can we findtime to improve reliability with growing backlogs and restrictivemaintenance budgets? The answers can be found in identifyingand removing waste in our systems and what is considered “justthe way it is” blending into the background.Workshop attendees will learn how to apply Value StreamMapping (VSM), as well as other LEAN tools to theirmaintenance processes to create awareness, identify valueaddedsteps, and eliminate Muda (or waste). This will includethe Lean Maintenance Model, the Value Stream Mappingprocess for Maintenance, Types 1 and 2 Muda (Waste), and OME(the OEE of maintenance), and other LEAN tools for removingwaste in your maintenance program and processes.Bring your own data to this hands-on workshop. LAI will alsoconduct a Web session preceding this workshop and provideall attendees with a workbook to collect sample data to be usedduring the workshop.Workshop #5Improving Machinery Assembly,Installation Performance & ReliabilityIan McKinnon, Reliability Solutions TrainingMonday, October 15, 20128:00 a.m. – 5:00 p.m.During a recent conversation, a high-level manager asked,“Why is it that with all of the investments in technology we’vemade, we still have the same type of failures in the same ornear same cycles?” How is it that we fail to recognize the valueof asset improvements to reliability, production enhancement,manufacturing cost, and energy conservation with correctapplication of on-the-floor skill sets? We need to consider how“mechanical” failures can be much more than just mechanicalcraft issues, and how these failures also include electrical,instrumentation, production, engineering, purchasing, and othergroups.compiled data “pareto” results. Attendees will realize the needto place high importance on improving our on-the-floor skill setsto further reduce costs, improve reliability, and positively impactbusiness competitiveness in achieving “Reliable Manufacturing.”Everyone from senior managers, superintendents, and engineersto craft technicians are encouraged to attend and increase theirunderstanding of machinery assembly and installation essentials.Workshop #6Results-Oriented Reliability &Maintenance Management 2012Christer Idhammar, IDCON, Inc.Monday, October 15, 20128:00 a.m. – 5:00 p.m.In the arena of maintenance management, there aremany common improvement opportunities and obstaclesto overcome. In this workshop, we will discuss commonmaintenance definitions and concepts, define reliability and howto measure and value reliability, and uncover how time is used inpoor, good, and great maintenance organizations.There are many reasons why the multiple reliability improvementinitiatives do not deliver the projected results, but there areenablers to overcome this. Best practices for the maintenancesystem, processes, and elements will be discussed along withhow to create a reliability culture. This reliability culture mustinclude a partnership and work system between Operations,Maintenance, Engineering, and Stores.Finally, there are many Key Performance Indicators out therefor organizations to use, but not all of them are useful andsome of them are quite useless. Indicators must drive and trulyshow results. They must define the gap between how goodyou are and how good you can become. In other words, withoptimization of maintenance, how do you do that, and is therean optimum? By developing a reliability and maintenancestrategy, a measurable vision and mission, and an action plan,your organization can reach where you want and need to be.To gain the best value from this workshop, it is highlyrecommended that you participate with a team including youroperations & maintenance managers, front line supervisors &leaders, planners, and crafts people.We will take a brief glimpse into how we as maintenance &reliability professionals continue to concentrate on technologiesto find failures with little to no emphasis on real and measurableasset improvement. We will build an awareness that includes“improvement and precision-based” activities with historical“failure-based” efforts to better recognize, reduce, and manageasset failures to achieve higher manufacturing gains.This session features live dynamic machine sets that plainlydemonstrate how to move to and achieve “best-in-class” runningperformance utilizing precision techniques in the elimination offailure sources. Attendees will receive a field checklist to recordobservations at their facilities, which will receive a review of8

Workshop #7Revisiting Reliability-CenteredMaintenance Basics – What Did Nowlanand Heap Have to Say?William R. Steele, Management Resources Group, Inc.Monday, October 15, 20128:00 a.m. – 5:00 p.m.Reliability-Centered Maintenance (RCM) is the process used toidentify the most effective maintenance approach for systems andequipment. This workshop will examine RCM process elementsand relate them to the original material developed by the airlineindustry as documented in the book authored by F. Stanley Nowlanand Howard F. Heap (almost 35 years ago). One of the objectivesidentified by the airline industry was to develop scheduledmaintenance programs that assured the maximum safety andreliability of equipment at the lowest cost. This is an objective thatstands to this day in most industrial settings.For a person just getting started in the maintenance and reliabilityfield, this workshop will provide you with a clear understandingof Reliability-Centered Maintenance, its process steps, and theexpected outcomes. For experienced maintenance & reliabilityprofessionals, this workshop will refresh the topic and illustrate howwell the original work has stood the test of time.Topics to be presented and discussed include: The elements ofRCM, the role of Failure Modes and Effects Analysis (FMEA), the SAEstandard and various approaches to RCM, condition monitoring andpredictive technologies, maintenance task selection, analysis teamdevelopment, and measuring implementation effectiveness.Workshop #9What a Reliability EngineerNeeds to KnowHeinz Bloch, Process Machinery ConsultingMonday, October 15, 20128:00 a.m. – 12:00 p.m.This workshop is for the professional reliability engineerwho is interested in improving his/her plant and professionalgrowth. The topics explored will cover advanced best practicesfor particular commonly-used machinery, such as pumps,compressors, and motors. In addition, Best of Class proceduresand practical tips will be explored for the following questions:• What does a reliability engineer have to know?• How does he/she acquire this knowledge?• Who pays for training of a professional?• Does training end at the facility’s main gate?• Where does the reliability engineer stand in the organizationand to whom does he/she report?• Role statements, training plans, and weekly listing of workrecord---why they are needed.Workshop #8Design for ReliabilityMike Poland, Life Cycle EngineeringMonday, October 15, 20128:00 a.m. – 5:00 p.m.Ninety-five percent of the total life cycle cost of a new asset,system or process is determined during design. In thisworkshop, you’ll explore the principles of Life Cycle AssetManagement, a holistic approach that addresses not onlyinfrastructure needs, but also the supporting people, businessprocesses, data, and enabling techniques that are critical tosuccess. You’ll also learn how to minimize life cycle cost anddecrease risk in the major stages of a facility’s life cycle concept,design, construction, commissioning, certification, production,decommissioning, and disposal. In essence, during this workshopyou will learn how to design for reliability.The learning objectives of this workshop include: Describingthe role, methods, and significance of designing for reliability,implementing a checklist of design for reliability considerations,describing the concepts of life cycle asset management, life cyclecost, and asset management, performing a design simplifiedfailure modes and effects analysis (DSFMEA), and incorporatinghuman factor considerations in safety and reliability.9

WorkshopsWorkshop #10Maintenance Management 101/201Bruce Hawkins, Management Resources Group, Inc.Monday, October 15, 20128:00 a.m. – 5:00 p.m.Much has been written about advanced reliability and strategiesand tools such as RCM, TPM, Predictive Technologies, and EAMSystems. Many books and articles illustrating their successfulimplementation appear every day. Indeed, they are some of themost valuable tools an organization can use to advance downthe road to a proactive reliability culture.For these tools to be of maximum value, the organization mustbe ready to use them effectively. Like a farmer preparing his/her fields by tilling and fertilizing, the organization must bearmed with some fundamental philosophies and values so theseadvanced concepts can take root. Without these fundamentals,an organization has the potential to invest significant resourcesinto one or more of these tools and receive little sustainablebenefit.These fundamental philosophies can only come from themaintenance & reliability leader. This individual must set the rightexpectations and reinforce these through the correct behaviorsfor the organization to develop the necessary discipline toeffectively use the tools. Unfortunately, there is no “primer” that amaintenance manager can turn to where these philosophies areexplained.Most effective managers learn these fundamentals througha good mentor or through experience – the school of “hardknocks.” So what if you don’t have a mentor and can’t afford tomake the mistakes necessary to gain experience? Not to worry,this workshop will explore several of the most important lessonsthat a maintenance & reliability leader must learn to create thefoundation for a proactive maintenance culture.Workshop #11Leading the Performance CultureTransformationBrad Peterson & Ian Hedding, SAMIare often unsustainable because the culture did not embraceand adopt the new methods, tools, and processes by exhibitingthe required behaviors.This workshop will go through a detailed summary of thePerformance Culture, as well as the philosophy and methodsthat are used in creating this type of organization. Significanttime will be spent discussing the 4 Ps of the PerformanceCulture: Predictability, performance, people, and purpose.In addition to these domains that drive sustainable businessperformance improvements, the workshop presenters willdive deeper into the supporting elements of each of the 4Ps, to provide a detailed understanding of the core drivers ofbehavioral and cultural change.We will review specific case studies, as well as our article“Creating the Performance Culture,” which outlines SAMI’sthought leadership behind the quantification of cultural change.Graphical models will be used to support the discussion ofcultural transformation, with a before-and-after look into areactive culture turned Performance Culture.Workshop #12Maintenance Planning & SchedulingDoc Palmer, Richard Palmer and AssociatesMonday, October 15, 20128:00 a.m. – 5:00 p.m.Maintenance planning and scheduling should dramaticallyimprove the productivity of maintenance. For example, agroup of 30 maintenance technicians should be performing thework of 47 persons when aided by a single planner. Yet mostmaintenance organizations do not have a planning functionand most that do are frustrated. The author of McGraw-Hill’sMaintenance Planning and Scheduling Handbook, Doc Palmer,reviews the fundamentals and then leads class exercises toillustrate the principles and techniques to achieve success.This workshop not only covers the theory and vision, but alsothe nuts and bolts of how planning and scheduling work. Thisworkshop allows class participants to take specific practiceshome to their own organizations. Participants should be able toimplement a new planning organization or dramatically improvean existing planning organization.Monday, October 15, 20128:00 a.m. – 5:00 p.m.Most organizations are good at developing detailed businessprocesses, building task lists, and creating requirements formeasuring performance in one way or another. We oftensee companies track financial and functional performance,but seldom find companies who define, quantify, and trackbehavioral and/or cultural performance. When a companydoesn’t execute the steps to define the specific behaviors thatwill drive cultural transformation, any improvement initiativethe company undertakes is up against systemic culturalresistance. In many cases, these initiatives truly fail but aredeclared successes. This isn’t a new concept, but rather anacknowledged fact: Benefits associated improvement initiatives10

Workshop #13CMMS: The Road to Success –Everything from Selection toImplementation and BeyondMike Barok & Gene Pargas, eMaint Enterprises, LLCMonday, October 15, 20128:00 a.m. – 5:00 p.m.A CMMS implementation is not a final destination: It’s the startof a journey. A successful implementation process starts withidentifying goals and business objectives, planning the scopeof the project, assembling an implementation team, selecting asoftware platform, and preparing to “Go-Live.”But that’s only part of the story. A CMMS is a company asset.In order to achieve the fullest return on this asset, we have toconsider the entire lifecycle that starts with pre-implementationplanning, system selection, training, and “Going Live” while alsomeasuring results, adjusting goals, and incorporating ongoingcontinuous improvement projects.A step-by-step outline of the team, the tools, the processes, andthe metrics that need to be considered in order to achieve notonly initial results but also to sustain continuous improvementwill be provided.This is more than a “strategy” session. The presenters will besharing detailed real-world examples drawn from both personalexperience in maintenance leadership, as well as from hundredsof successful implementations. This workshop will provideyou with valuable lessons, whether you are planning a CMMSimplementation or wish to expand or revitalize your existingmaintenance program regardless of your industry or your CMMSsoftware.Workshop #14Strategic Planning for Maintenance &Reliability LeadersGreg Folts & Tracy Strawn, Marshall InstituteThursday, October 18, 20128:00 a.m. – 5:00 p.m.Strategic planning is a leadership discipline and managementprocess that allows an organization to define its strategyand organizational direction, including decision making forallocating and assigning resources to execute the strategy.In short, strategic planning is a disciplined effort to producefundamental decisions and actions that shape and guide whatan organization is, what it does, and why it does it, with a focuson the future.This workshop will review the key elements of strategic planningand how it applies to the maintenance organization. It will alsocover the 8 step strategic planning process and the planninghierarchy of long-term planning, mid-term planning, and shorttermplanning.In addition, we will discuss the steps necessary to establishshort-term and long-term goals to achieve organizationalsuccess. Participants will leave this workshop with the abilityto apply strategic planning practices learned in the class backto their facility. This workshop will be valuable for maintenancemanagers, maintenance supervisors, manufacturing managers,reliability engineers, reliability managers, plant managers,continuous improvement managers, and TPM coordinators.Workshop #15SMRP Best Practices Metrics WorkshopBruce Hawkins, SMRP Best Practices Committee ChairManagement Resources Group, Inc.Thursday, October 18, 20128:00 a.m. – 5:00 p.m.The SMRP Best Practices Metrics Workshop provides trainingand practice in the calculation and understanding of theindicators for measuring maintenance, reliability, and availabilityperformance. The indicators are the metrics being developedby the SMRP Best Practices Committee.The objectives for the workshop are:• To increase the understanding of benchmarking andharmonized maintenance indicators; and• disseminate knowledge and share best practices.The benefits for the participants are:• To obtain a better understanding of the terminology anddefinitions in maintenance;• understand the indicators and how to improve theperformance measured by the indicators/metrics;• compare their current maintenance performance with that ofothers;• communicate maintenance performance improvement tomanagement and maintenance staff;• support business strategies with pre-defined goals;• highlight areas of best performance; and• share experience in KPI tracking and to network with others.At the workshop, participants have the opportunity to calculatea number of key performance indicators (KPIs), such asmaintenance cost, maintenance manhours, and availabilityperformance that drive performance. Each participant willreceive a workbook, answer sheet, and metrics booklet.Participants are divided into teams of three to six individuals andperform calculations on a case-study company. The results arepresented by each team and discussed as a group.11

WorkshopsWorkshop #16Maintenance Business ExperienceRemco Jonker, Erwin Hessels, & John HolmesMainnovation, Inc.Thursday, October 18, 20128:00 a.m. – 5:00 p.m.Discover the treasure in maintenance. In an increasinglycompetitive market, maintenance organizations are requiredto improve their business performance by creating more value;contributing to the overall company results. Fortunately, manymaintenance organizations contain a value potential that has notyet been realized. But where is this treasure hidden and howcan it be revealed?That’s where the Maintenance Business Experience comes in.The Maintenance Business Experience is an interactive businessgame for maintenance and reliability professionals. Variousmaintenance teams compete with each other to develop themost value adding maintenance strategy for a fictive companycalled Evolve. In the annual strategy assessment, the teams arefaced with questions like: How many technicians do we need,how many critical spare parts should we have on stock, what isthe optimum preventative maintenance for this plant, and whichimprovements should we implement in our organization? Eachyear a benchmark report is provided to the teams to see howtheir strategy has influenced their performance and what needsto be done to further improve. The team that has created thehighest economic value after four budget years wins the MostValuable Maintenance Award.What do you learn? In this unique event, participants learnhow to steer maintenance using Key Performance Indicators,benchmarking data and maintenance best practices like RCM,TPM, and RBI. The Maintenance Business Experience is basedon Value Driven Maintenance (VDM), a leading managementmethodology that helps companies to maximize the economicadded value of maintenance. During the game, various showcases are presented of companies who improved the economicvalue of maintenance significantly.Workshop #17Operator-Driven Reliability – Preservingand Growing Your Investment inProcesses and PeopleDave Staples, SKFThursday, October 18, 20128:00 a.m. – 12:00 p.m.Operators are rapidly accepting an active role in preventive andpredictive maintenance. This process, called Operator-DrivenReliability (ODR), is best enabled by implementing technologyto automate task management, quality, and tracking in eachoperator’s hands. The best Operator-Driven Reliability programsovercome corporate resistance to change and continuallydemonstrate on-going productivity.Our ODR community has found best practices to implement andsustain their program’s performance. Produce quick results andmaximize your ODR success with a sound implementation plan,built to last, grow, and continually improve. This workshop willshare the ODR community’s real life experiences, best practices,and tools to overcome program stalls and common pitfalls.Participants of this workshop will walk away with a workingknowledge of the following topics: Assessing current operatormaintenance and reliability practices, customizing an ODRprogram that meets your business goals and operatorcapabilities, implementing best practices and sustaining ODRprograms, and dealing with culture change associated withODR.Workshop #18Lubrication ExcellenceTerry Harris, Reliable Process SolutionsThursday, October 18, 20128:00 a.m. – 5:00 p.m.This is not just another program to tell you how much and howoften! Lubrication Excellence is a must for any manufacturingprocess. This workshop teaches how lubrication of equipmentis one of the most important functions in any plant process. Itis important because we want our equipment to operate invery long cycles without failing. Lubricating oils and greaseshave over 50 failure modes that we have control over. Storage,filtration, temperature, and moisture are just a few that will becovered.Lubrication programs have over 50 failure modes in themethods we use for ordering, receiving, storing, andtransporting our lubricants around the plant. LubricationExcellence will guide you in the steps needed to change yourprogram and put you on the path for extending equipment lifeby three to eight times what you are presently experiencing.Participants should include operations managers, maintenancemanagers, maintenance personnel, plant lubrication technicians,and Contractors in charge of plant lubrication activities.Participants will receive the following to take back to their plantsto start their programs: A binder with all slides and charts, 100failure modes of lubricants and lubrication programs document,RPS Lubrication Manual, and Oil Analysis handbook.This program is a must for plants looking to improve theirequipment lifecycles and a great start for any reliability program.Many plants have seen excellent results from developing theseprograms at their facilities.12

Workshop #19Evaluating and Optimizing Your CurrentPM Program “TODAY”Ricky Smith, GPAlliedThursday, October 18, 2012 & Friday, October 19, 20128:00 a.m. – 5:00 p.m. each dayDoes your staff perform Preventive Maintenance (PM) onequipment that continues to fail? If your facility or organizationsuffers from this problem, this workshop will help eliminateunnecessary PM tasks and improve your plant’s performance.By the end of this workshop, you will know how to evaluate yourPM’s and measure their effectiveness, as well as how to modifythem if required. These tasks are a requirement for ensuring acontinuous improvement process is in place for your PM Program.Topics taught in this workshop include:• What are failure modes and how do you identify them?• What is the P-F Curve and how does it correlate with your PMProgram?• How is a PM Evaluation conducted, step-by-step?• How is a PM optimized to ensure it is repeatable and effective?• How is the effectiveness of a PM Program measured byequipment, area, and plant or site?This workshop will change your life by changing the way youview and manage PM in your organization. Additionally, sincethis workshop deals directly with existing PMs from your facility,you will leave with actionable items that can be implementedupon your return. Due to the interactive nature of thisworkshop, bring 100-200 PM tasks in Excel, an open mind, and apartner/team from your company to change your PMs.You will take home a complete PM Evaluation for the PM tasksthat you bring to the conference, a PM template that can beused at your site to optimize your PM Program, new PMs thatwere rewritten from your existing PM tasks to ensure they areeffective, and a Maintenance Metrics Dashboard that is used todetermine if your PMs are effective.Workshop #20Executive Level Maintenance & ReliabilityBest Practices OverviewRamesh Gulati, Aerospace Testing AllianceLynn Moran, Co-Speaker, Aerospace Testing AllianceThursday, October 18, 20128:00 a.m. – 5:00 p.m.Fundamentals of maintenance & reliability best practices will becovered during this workshop. These fundamentals include:• Introduction to asset management and its business impact;• reliability culture examples;• defining best practices and asset performance;• understanding maintenance and its new role;• workflow and roles;• planning & scheduling;• materials management;• optimizing maintenance (Reliability-Centered Maintenance(RCM) and Condition Based Maintenance (CBM));• operations role;• workplace design – 5S+;• designing for RAMS (reliability, availability, maintainability, safety);• improvement tools (6 Sigma tools, CMMS/EAM);• workforce/people development, including communication;• asset management and standards (PAS 55, ISO 5500X, and…);• current trends (lean, energy, and green initiatives, includingsustainability);• sustaining a reliability and safety culture; and• managing change and continuous improvement.Workshop #21Preparing Your Organization for ChangeDarrin Wikoff, GPAlliedThursday, October 18, 20128:00 a.m. – 5:00 p.m.The path to reliability improvement is riddled with obstacles.As your organization begins to implement tactical solutionsto maintenance and reliability problems, you will inevitablyencounter resistance to change. Resistance is a natural partof the transition from reactive to proactive, but if unmanaged,can reduce the probability of successful implementation. Yourreturn on investment is contingent upon institutionalizing newpractices and new behaviors in support of maintenance andreliability fundamentals. Studies conducted over the past tenyears indicate that as much as 60% of the identified ROI is at riskif organizational change management is not sufficiently definedwithin the improvement plan.This workshop is designed to help participants recognize therisk of change and develop a change management strategy tomitigate the risk. Participants will walk away with a fundamentalunderstanding of the individual change process, a templatefor risk evaluation, a change management outline, and thepotential pitfalls associated with work management, materialsmanagement, and asset health management.13

WorkshopsWorkshop #22Work Management SimulationEd Stanek, Jr., LAI ReliabilityThursday, October 18, 20128:00 a.m. – 5:00 p.m.The Work Management Simulation TM is one of the mostinnovative training systems available today. The Simulation is atremendous awareness tool as it deals with every undesirablemaintenance and reliability problem. Then, through a systematicapplication of best practices timed around the theory ofconstraint management, it elevates productivity and reliability bydriving out the seven wastes.Whether you are looking to elevate or create your planning &scheduling efforts, learn planning & scheduling optimizationthrough the Work Management Simulation TM , an innovative,interactive means to transfer the many concepts of maintenancework management best practices.Participants will see firsthand the negative effects of “doingwhat we’ve always done” in a typical reactive maintenanceenvironment. From round-by-round analysis, teams makeincremental improvements in the way maintenance work isidentified, planned, and scheduled, showing the considerableincrease in work accomplished between every round not byworking faster but by managing the waste around the job. Thissimulation goes far beyond showing the importance of proactivemaintenance in the pursuit of reliability; it goes on to show theparticipants how it is attained.Workshop #23Leaning Out Your Energy ControlProgram (LOTO)John Perrotti, Fuss & O’Neill Manufacturing Solutions, LLC& Doc Palmer, Richard Palmer and AssociatesThursday, October 18, 20128:00 a.m. – 12:00 p.m.This workshop is meant to discuss the OSHA standard for anEnergy Control Program, commonly referred to as Lock Out/TagOut (LOTO). It will cover the requirements for using LOTO duringservice and maintenance operations.Safety is an essential part of the productive workforce.Understanding the different types of LOTO that can be used willbe demonstrated, as well as methods and techniques that canbe used to reduce the amount of steps necessary to comply.Case examples will be shown to demonstrate that with certainmachine improvements, LOTO is no longer required for certainmaintenance functions. Lean methodologies will be addressedthrough the use of visuals for machine specific procedures.The differences in LOTO for servicing and maintenance as wellas LOTO for electrical work will be explained in detail as this iscurrently the emphasis for OSHA.The target audience for this presentation is the VP ofmanufacturing, facility managers, maintenance managers,production and maintenance supervisors, reliability engineers,as well as safety and quality professionals. This audience willcome away from this workshop with tools and techniques thatwill help them to perform improved and more consistent energycontrol and will also satisfy a portion of the regulatory trainingrequirements set forth by OSHA.Workshop #24Managing your MRO Storeroom Using“Best Practices”Jim Davis, Performance Consulting Associates (PCA)Thursday, October 18, 20128:00 a.m. – 12:00 p.m.Creating “The Perfect MRO Storeroom”…Is it Possible? Yourcompany may be losing much needed equipment uptimedue to repair parts shortages, losses, and misidentificationand mishandling, which greatly impacts the maintenancedepartment’s ability to get needed repair work done efficientlyand effectively.Is it possible to reduce maintenance material costs whileimproving asset performance?Do your storerooms look more like the average family garagerather than a place for conducting efficient business?The answer to these challenges may lie in creating theperfect MRO storeroom. This workshop will focus on thebasics, as well as some of the specifics for this initiative. Asa part of our discussion, we will go into some detail for thefollowing “key” areas or elements of efficient and effectivestoreroom operations: Analyze, design, mobilize, operate,measure, optimize, and sustain. We will learn how to applyindustry-proven MRO “best practices” within a company’sMRO storeroom or spare parts warehouse. We will cover thebasics of “best practice” operations and discover the differencebetween just “running a storeroom” versus “managing astoreroom.”This workshop is designed for the MRO storeroom manager,storeroom supervisor, or senior storeroom attendant, but can bevaluable to any maintenance & reliability professional.14

ExhibitorsExhibit Hall FeaturesSMRP Annual Conference features a full exhibit hall showcasingthe latest products, services and technologies from maintenanceand reliability business partners.• See the latest in public safety technology.• Hear new product announcements.• Visit all of your vendors in one location.• Do some comparison shopping.• Seek solutions and find new technologies.• Talk with others who are using or considering a product orservice you are researching.The Exhibit Hall opens Monday night with the Welcome Reception.Tuesday and Wednesday’s breakfasts, lunches andall breaks will be held in the Exhibit Hall. See below for who isexhibiting and be sure to visit them and learn how their solutionscan benefit your company.Exhibit HoursMonday, October 15 – 6:30 to 9:00 p.m.Tuesday, October 16 – 9:15 a.m. to 7:00 p.m.Wednesday, October 17 – 7:00 a.m. to 2:00 p.m.To reserve a booth or receive sponsorship information, pleasecall 678-303-3039 or e-mail Sandy Stevens atSStevens@kellencompany.com.ExhibitorsBoothNumberExhibitorsBoothNumberExhibitorsBoothNumberABB Inc. 609Hydrotex 605Performance Consulting Association 601ABS Consulting 304IDCON, Inc. 406Polaris Laboratories 302Allied Reliability 201/300Infraspection Institute 600Predictive Service 409/508All-Test Pro, LLC 504Isograph, Inc 400R&G Laboratories 200Azima DLI 205/207Ivara Corporation 506Reliability Management Group 303Brunson Instrument Company 701/703Life Cycle Engineering 408Reliability Solutions 405/407Carver PA Corporation 404Lubrication Engineers 208SAMI 209/308CTC - Vibration Analysis Hardware 203Ludeca Inc 500Scientech 306Day + Zimmermann 206Maintenance Techonology/Lubrication Maintenance Techonology101SD Myers 503Delta Technologies 704Management Resources Group,Inc (MRG)501SDT Ultrasound Solutions 502Des-Case Corporation 305Marshall Institute, Inc. 607SKF USA Inc. 307/309Doble Engineering Company 103Meggitt Sensing Systems 603SMRPTBDDreisilker Electric Motors 604Meridium 301Test Products International 702Emerson Process Management 202Mobius Institute 606TEZZCO Inc. 210GPAllied 507/509Noria Corporation 107The Mundy Companies 401Henkel Corporation 700PdMA Corporation 608UE Systems 403Honeywell 505People and Processes, Inc. 402Vibrant Technology 60215

Track sessionsDateTimeTrack 1(BusinessManagement)Track 2(ManufacturingProcess)Track 3(EquipmentReliability)Track 4(Organization &Leadership)Track 5(Work Management)Track 6(CMRT)Track LeadersTrack Chair:Carl SchultzCMRP, eMaintEnterprises, LLCSessionLevels:(B) -Beginner(I) -Intermediate(A) -AdvancedJohn Holmes,CMRP, MainnovationScott Bruni, CMRP, MRGSteve Leach, CMRPChevronJason Price, CMRPIndependentMark Callahan,CMRP, PfizerRick Larson, CMRPAramarkJohn Johannemann,CMRP, Ascend MaterialsBill Chambers, CMRPDuPontTim Holmes, CMRPDuPontEric Bevevino, CMRPValvolineDavid Skarupa, CMRPATSNick Roberts, CMRPDuPontDoc Palmer, CMRPRichard Palmer &AssociatesJohn Pearl, CMRPMoose & AssociatesJohn Barker, CMRPJeffrey Taylor,TimkenRonnie Skipworth,CMRP, AerospaceTraining AllianceTuesday, October 169:45 a.m.-10:45 a.m.11:15 a.m.- 12:15 p.m.1:30 -2:30 p.m.3:00 -4:00 p.m.4:30 -5:30 p.m.Working Effectivelywith YourIT Department (A)Presenter:Cindy BoydCBM EnterpriseSolutionsA Method to Measureand Drive ImprovedUse of a CMMS (I)Presenter:Mark ScottVesta Partners LLCISO 55000 – Takingthe Fun and ExcitementOut of AssetManagement (I)Presenter:Marc LaplanteMeridium, Inc.Co-Presenter:Scott MorrisGenzyme CorporationDiscover the SecretValue of Maintenance(I)Presenter:Remco JonkerMainnovation IncMaintenance andReliability PracticesEmployed by BestPerforming Companies(A)Presenter:Al Poling, CMRPSolomon AssociatesThe Role of Operationsin the ReliabilityJourney (I)Presenter:Stephen Bollman,CMRPJacobs TechnologyCo-Presenter:Michael McNulty,CMRP, CMRTLiebherr MiningBeyond Down Time (A)Presenter:Clint Grafelman,CMRPRio TintoNine Years ofSustained Reliabilityand Culture Changeat Alcoa WarrickSmelter (I)Presenter:Mark Keneipp, CMRPAlcoa, Inc.,Warrick OperationsCo-Presenter:Randy HeislerLife Cycle EngineeringLeveraging ReliabilityOperations Modelto Drive Success atOwens Corning (A)Presenter:Tony Dotson, CMRPOwens CorningHow to Create a Safeand Effective ElectricalMaintenanceProgram (I)Presenter:Martin Robinson,CMRP, IRISSCo-Presenter:Mike Doherty, IHSAElectrical Bondingand GroundingCritical to OperationsExcellence (A)Presenter:H. Landis “Lanny”Floyd II, PE, CSP,CMRP, Fellow IEEEDuPontNew API-691: “Riskbased Life CycleManagement forMachineries” (A)Presenter:Cesar Malpica, CMRPChevronCo-Presenter:Boris BarriosGenesis Oil and GasShaft Current on MVof non-VFD motors:Generation, Detection,Consequenceand Mitigation (I)Presenter:MIchael IfurungHolcim US -Ste. Genevieve PlantSynergy BetweenMethodology andTechnology toImprove System Reliability(I)Presenter:Sridhar RamakrishnanSuncor Energy Inc.Co-Presenter:Saigopal VisvanathanSuncor Energy Inc.Reliability at theMicro Level (I)Presenter:Josh Toliver, CMRPPfizerClosing the SkillsGap from Within:Redesigning TechnicalDevelopmentPrograms (I)Presenter:Mark Schmid, CMRPHonda of AmericaManufacturing Inc.Co-Presenter:Scot McLemoreHonda of AmericaManufacturing Inc.A Leadership CompetencyModel toDrive Maintenance &Reliability Improvements(A)Presenter:Paul Henry, CMRPARAMARK FacilityServicesCo-Presenter:William HughstonARAMARK FacilityServicesReliability CentricOrganizations (I)Presenter:Craig Cotter, CMRPHESSShould ReactiveMaintenance Jobs beRecorded as Near-Misses? (I)Presenter:Perry LovelaceJohn M. Campbell & Co.Practical Reliability -5 year Reliability Planat Agrium KapuskasingPhosphateOperations (A)Presenter:Chris Jones, CMRPAgriumSuccessful OutagePlanning Process (I)Presenter:Gary Smith, CMRPMomentive SpecialtyChemicalsThe Basics of SafeMaintenance (I)Presenter:Wim VancauwenbergheBEMAS - BelgiumMaintenance AssociationUsing 4 Week LookAhead Forecasting toDrive Improvementsin Plant Operationsand Maintenance (I)Presenter:Jay Padesky, CMRPUS Gypsum Co.Maintenance PlanCalibrations (I)Presenter:Stephen Cooper,CMRP, JEASystematic FailureHistory CapturingThrough SAP PmNotificationPresenter:Ganesh SonowaneQatar GasAre We There Yet?Ashland SpecialtyIngredients’ Journeyto a World Class LubricationProgram (I)Presenter:Kenny Myers, CMRPAshland SpecialtyIngredientsDemodulationUnraveled (I)Presenter:Rod Acklin, CMRPGE Bentley NevadaCommtestMechanical &Electrical DiagnosisThrough UltrasoundImaging (B)Presenter:Adrian MesserUE Systems, Inc.Bearing DefectEliminationPresenter:Alan FriedmanMobius Institute6 Steps to ShaftAlignment (I)Presenter:Steve LochardCascade MVSCo-Presenter:Troy BroussardCascade MVS16

DateTimeTrack 1(BusinessManagement)Track 2(ManufacturingProcess)Track 3(EquipmentReliability)Track 4(Organization &Leadership)Track 5(Work Management)Track 6(CMRT)Track LeadersTrack Chair:Carl SchultzCMRPeMaintEnterprises, LLCSessionLevels:(B) -Beginner(I) -Intermediate(A) -AdvancedJohn Holmes,CMRP, MainnovationScott Bruni, CMRP, MRGSteve Leach, CMRPChevronJason Price, CMRPIndependentMark Callahan, CMRPPfizerRick Larson, CMRPAramarkJohn Johannemann,CMRP, AscendMaterialsBill Chambers, CMRPDuPontTim Holmes, CMRPDuPontEric Bevevino, CMRPValvolineDavid Skarupa, CMRPATSNick Roberts, CMRPDuPontDoc Palmer, CMRPRichard Palmer &AssociatesJohn Pearl, CMRPMoose & AssociatesJohn Barker, CMRPJeffrey Taylor,TimkenRonnie Skipworth,CMRP AerospaceTraining AllianceWednesday, October 171:30 -2:30 p.m.11:15 a.m.- 12:15 p.m.9:45 -10:45 a.m.8:15 - 9:15 a.m.PAS-55 and ReliabilityEngineering (I)Presenter:Claudio SpanóReliaSoft BrasilCo-Presenter:Cid Augusto Costa,CMRPReliaSoft BrasilMove Your Organizationto the NextWorld-Class Level-ComprehensiveMaintenance andReliability Approachwith Results and LessonsLearned (A)Presenter:Ali Alawadhi, CMRPKuwait NationalPetroleum Company(KNPC)Co-Presenter:Ahmad AlaliKuwait NationalPetroleum Company(KNPC)The Business Casefor Reliability ThatWill Gain Buy-In FromManagement (B)Presenter:Al WeberIvara CorporationA Holistic Approachto Reliability Improvement(A)Presenter:Susan Losby, CMRPFlowserveCo-Presenter:Eric FreemanA New Strategic Approachto Plant Reliabilityand EnergyEfficiency (A)Presenter:Chris Colson, CMRPAllied ReliabilityCo-Presenter:James NealeUniversity of WaikatoCMMS/EAM vs.Reliability Improvement- Are They AtOdds? (I)Presenter:Brian Stevens, CMRPManagement ResourcesGroup, Inc.Asset ImprovementStrategies Driven byData Mining (A)Presenter:Paul Casto, CMRPMeridium andUniversity of TennesseeTechnical EconomicEvaluation of theConfiguration Optionsfor the Systemof Loading UnitDA-1 (I)Presenter:Luis Khalil, CMRPUniversidad SimonBolivar and PDVSAReset for Reliability(A)Presenter:E. Wade McKinney,CMRP, YonkersIndustries, Inc.One Man’s Journeyto Reliability CenteredMaintenance (I)Presenter:Boyd HelmCardinal GlassImprovement Of TheOperational ReliabilityOf Water InjectionPlant In Santiago OilField, Mani Casanare (I)Presenter:Victor Velasquez,CMRPPetrobras ColombiaLimitedIs RCM Enough? (I)Presenter:Jack Nicholas, CMRPThe Missing Metrics:What EveryoneDoing ContinuousImprovement ShouldKnow? (A)Presenter:Klaus BlacheUniversity ofTennesseeThe “Dirty Dozen”:Sometimes LearningWhat NOT to Do isMore Important ThanLearning What toDo (A)Presenter:Dale Ekmark, CMRPAMG Mining LTDHow to Get Your IdeasImplemented (A)Presenter:Tonya Taylor, CMRPAdvanced TechnologyServicesCreating a High PerformanceCulture toInspire World ClassSafety & Reliability (I)Presenter:Marie Getsug, CMRPCommissioningAgents, Inc.Co-Presenter:Robert E. Christman,CMRP, CPMMGenzyme CorporationStreamlining WorkFlow by Leveragingyour CMMS (I)Presenter:Stuart Swanger,CMRPARAMARK FacilityServicesCo-Presenter:Anil Agrawalla, CMRPARAMARK FacilityService - NorthropGrummanImproving MaintenanceProductivity (I)Presenter:Malcolm Osenton,CMRPThe Mosaic CompanyCo-Presenter:Alan OsanMcKinsey & CompanyThe Shiniest Tool inthe Box (I)Presenter:Edward Williams,CMRPSandia National LaboratoriesChanging From aWork Around Processto a Work ManagementProcess (I)Presenter:Glyn ThormanABBCo-Presenter:Troy HalliganBP Chemical10 Maintenance andReliability KPIs YouNeed to Know andUse (I)Presenter:Ricky Smith, CMRPGPAlliedCo-Presenter:David Martin, CMRPLouisiana OffshoreOil PortCapacity Assurancefor Operational Excellence(NAME) (A)Presenter:Hugh BlackwoodApplied TechnologyPublicationsCo-Presenter:Richard ColeFrito-Lay, FayettevillePlantM&R Expert PanelPanelists: TBASMRP Expert PanelPanelists: TBA17

Certification ExamsThe Certified Maintenance &Reliability Professional (CMRP)program is the number onecredentialing program forcertifying the knowledge, skills, and experience of M&Rprofessionals. The CMRP exam is accredited by ANSI.Every facility needs at least one CMRP on its team — and mostshould have more. They have the knowledge and skills toensure efficiency and productivity on site – from technical skillsand streamlined processes to performance management andmanagerial confidence.The exam is available in English, Spanish and Portuguese.Cost to sit for the exam :• $425 for non-SMRP members (includes a one-year membership)• $250 for employees of Sustaining Sponsor organizations andMilitary Veterans*• $300 for SMRP membersThe Certified Maintenance andReliability Technician (CMRT)program is a way to measure theskills of existing or newly hiredmaintenance personnel. It brings credibility and recognitionwithin the maintenance community.Ensure your technicians stand out from the crowd by becominga Certified Maintenance and Reliability Technician (CMRT)!The exam is available in English only.Cost to sit for the exam :• $250 for SMRP members• $195 for employees of Sustaining Sponsor organizations• $300 for non-SMRP members*The CMRP Program is approved for reimbursementto eligible veterans and their dependents for the costof the certification examination. For more information,please visit www.smrp.org/smrpco.Why our certificationprograms are distinctive:• It’s more than just committing textbooks to memory; it’s athorough examination of individual expertise measuredagainst a universal standard.• Gain confidence and authority by adding an internationallyrecognized certification after your name.• Further your career and put yourself on a path to promotionswith the best knowledge base in the industry.• Successful examinees will receive a certificate toacknowledge their accomplishment.• Certificants will be re-certified every three years by providinga written summary of reliability and professional development.• This program is not tied to any commercial ventures — itis unbiased and developed by companies in academics,government, industry, and utilitiesSchedule of exams:We are offering three (3) options to sitfor both the CMRT and CMRP exam:Tuesday, October 16Wednesday, October 17Thursday, October 18How do I register?5:30 – 9:00 p.m.4:30 – 8:00 p.m.8:00 – 11:30 a.m.You may sign up for certification exams by mailing, faxing, oremailing the completed exam application form available at:• CMRP: www.smrp.org/cmrp• CMRT: www.smrp.org/cmrtThe CMRP and CMRP Candidate Guides for Certification andRecertification, as well as information on becoming a SMRPCOSustaining Sponsor are available on the SMRP website: www.smrp.org, by calling 678-303-2991, or emailing Devane Casteel atdcasteel@kellencompany.com.Conference registration is not required to take the exam.18

facility toursGo off-site and have a hands-on experience in the field to learnhow others achieve success. Transportation is included to andfrom all facility tours, and meals are included where noted.Facility Tours are currently being finalized, so check back forupdates! All facility tours are subject to change.Facility Tour 1Walt Disney World: Behindthe Laundry Logistics Scenes1:00 – 4:00 p.m.Thursday, October 18Cost: $95When most people think of the Walt Disney World® Resort, theythink of Cinderella Castle, theme parks and resorts. What youoften don’t think of, or even know about, is Disney’s state-of-theartlaundry facilities. However, without clean linens, the Disneyguest experience wouldn’t be the same. This tour will be held atthe impressive Textile Services - Housekeeping Laundry Facilityon Disney property. Led by a member of Disney’s maintenanceand engineering team, the tour will focus on the maintenanceand innovation perspective:• Computerized rail systems transport huge bags of sortedlaundry throughout the facilities and sequence most of theprocessing.• Laundry moves from the soiled to the clean side of thefacilities through the washers and items are processedaccording to type, color, size and fabric. A combination ofbatch washers (similar to a home washer, except much larger)and continuous batch washers (“tunnel washers”).• Extractor presses, dryers, clothing presses, flatwork pressesand flatwork folders finish the work.It takes a lot of MAGIC to clean 127,560,000 pounds of textiles inone year! Sign up for this tour and see how it’s done!Facility Tour 2University of Central Florida CMMS1:00 – 4:00 p.m.Thursday, October 18Cost: $95One of Florida’s 11 public universities, the University of CentralFlorida (UCF) plays a major role in the region’s economicperformance. The main campus in Orlando consists of 158buildings on 1,415 acres with over 9.1 million square feet offacilities to maintain.The Facilities division has responsibility for multipledepartments, including services including; building maintenance,utilities, landscaping and custodial services. The work controlcenter processes more than 58,000 work requests andresponds to over 2,000 trouble calls at the main campus andresearch park afterhours/weekends.During 2012, UCF needed to upgrade the CMMS systemdue to obsolescence and to capitalize on mobile computing.Presentations on this tour will provide an overview of UCF,previous maintenance management and organizationalstructure, what UCF has done to improve work managementprocesses, organizational structure and lessons learned fromimproving processes, and CMMS system installation. The tourwill also include shop spaces, the new co-generation plant andcentral chiller plant and a discussion of sustainability projects.Facility Tour 3Universal Studios: A Look atHow it All Works!6:00 – 9:00 p.m.Thursday, October 18Cost: $150What do you think of when you hear about the Universal Studiostheme parks? Behind-the-scenes movie-making, state-of-theartfacilities, exciting shows, and thrilling rides. What you maynot think about is the many integrated processes and overalloperations and maintenance program that allow each ofthese to take place. The focus of this facility tour is to see thebehind-the-action equipment that allow the excitement to gooff without a hitch. This evening tour will include a presentationabout Universal’s maintenance program along with detailedmaintenance and equipment discussions at each stop.Join us for this exciting tour and learn how your maintenanceprogram can be seen as an asset to be leveraged to engage yourmanagement team and more importantly excite your customer.Facility Tour 4Walt Disney World: Behind theMaintenance Scenes & Keys to theKingdom8:00 a.m. – 4:00 p.m.Friday, October 19Cost: $325 (lunch provided)Backstage Magic pulls back the curtain for an “insider’s look” atthe heritage, daily operation, and cast members’ role, with specificfocus on the maintenance and reliability aspects of each locationprovided by a member of Disney’s maintenance and engineeringteam. This seven-hour behind-the-scenes adventure guides youthrough a variety of locations where you will discover what ittakes to create and maintain the “magic” every day.This facility tour includes visits to the following locations:• Epcot®• Magic Kingdom® Park• Central Shops• Disney’s Wilderness Lodge• Epcot® Innoventions• Disney’s Hollywood Studios• Disney’s Animal Kingdom® Theme Park:19

Hitting the links9th AnnualSMRP Golf TournamentSunday, October 14Tee off: 1:00 p.m.Disney’s Palm Golf CourseRecognized as one of America’s premier resort courses, Disney’sPalm offers plenty ofchallenges for the novice andseasoned pro alike. Combiningstrategically placed palms, 94bunkers, and plenty of water, thenatural Florida woodlands settingprovides a dramatic backdrop toan exciting golf outing.Prizes will be awarded for:• 1st place• 2nd place• Longest drive to the hole• Special prize for the team involved in the most difficult dayCosts: $125 per player*Rental Clubs: $45.00*Rental Shoes: $10.00Included:• Transportation from the Hilton Hotel (meet in hotel lobby at11:45 a.m.)• Two beverage tickets• One sleeve of golf balls*Rental clubs and shoes must be reserved through Disney’sPalm Golf Course. For additional information regarding the golftournament, contact Mike Mills at mikemills@mundycos.com.SMRP MEMBER BENEFITSSMRP member discountBecome an SMRP member NOW and receivethe annual conference discounted member rate.As a member, you will save over 10% off annualconference the non-member regular rates andreceive many member benefits! To join SMRP,call Marella Bivins at 678-303-3022 or email atmbivins@kellencompany.comSMRP member benefits• A subscription to Solutions, the premier magazine for themaintenance and reliability industry.• Access to SMRP’s Job Board and Annual Job Fair.• Flexible, convenient learning available through the Libraryof Knowledge online.• Discounted pricing on CMRP and CMRT certifications.• Full access to the SMRP member’s only website for toolsand resources.• Connect locally with SMRP’s 18 chapters and specialinterest groups.• Interact with our community through social media tools:Facebook, Twitter, and LinkedIn.Connect with usJoin SMRP in starting your conference experience now. Network with industry professionals and follow our social streams to get thelatest 20th Annual Conference news and updates!www.twitter.com/smrp www.facebook.com/smrpkco www.linkedin.com/company/smrpHashtag: #smrp2020

SponsorsMany thanks to our current conference sponsors!platinum SponsorsGold SponsorsSilver SponsorsBronze SponsorsMedia & Supporting SponsorsGolf Sponsors21

Registration Register online at www.smrp.orgSTEP 1: REGISTRATION INFORMATIONPlease submit a separate form for each registrant.First Name: ____________________________________________Last Name: ____________________________________________First Name for Name Badge:Designation(s): __________________________________________Title: _________________________________________________(check one):STEP 3: CONFERENCE FEESAll rates shown are per personSMRP Member RegistrationEnter GroupDiscount Code*Early Bird(on/before Sept. 7)Regular Rates(after Sept. 7)- -Total*If you have been given a group discount code, please enter above in the totalcolumn. Group discount codes only apply to conference registration fees,not membership fees, facility tours, workshops, special events, or exam fees. Practitioner Industry Partner Consultant Academic Student Government Employee Military Employee OtherCompany/Organization: ___________________________________Mailing Address 1: _______________________________________Mailing Address 2: _______________________________________City, State/Province: ______________________________________Zip/Postal Code: ________________________________________Country: ______________________________________________Citizenship: ____________________________________________Phone: ________________________________________________Fax: __________________________________________________Email: ________________________________________________Dietary Restrictions: ______________________________________Is this your first conference? ____Y ____NPursuant to the Americans with Disabilities Act (ADA), do you requirespecial arrangements? ___ Y ____NIf you require any special arrangements, please contact Marella Bivinsat mbivins@kellencompany.com.STEP 2: MEMBERSHIP DUESPlease Note: You DO NOT have to be an SMRP member to attend the conference,however, discount rates are reserved for active SMRP members.Renewing members: Pay next year’s dues TODAY!New Membership Cost TotalOne Year ExecutiveMembership- $1,250One Year IndividualMembership- $125Three Year IndividualMembership- $250MembershipCostRenewalOne Year ExecutiveMembership- $1,250One Year IndividualMembership- $125Three Year IndividualMembership- $250MEMBERSHIP DUES FEE(S) TOTALTotalSMRP MemberIndividualRegistrationSMRP Executive/IndividualMember 10%discount 5-10 attendeesSMRP Executive/Individual Member15% discount 11-20attendeesSMRP Executive/IndividualMember 20%discount20-plus attendeesIndividual Non-MemberRegistrationNon-Member 10% discount5-10 attendeesNon-Member 15% discount11-20 attendeesNon-Member 20%discount 20-plus attendees$825 $970$740 $873$700 $825$660 $776$975 $1,120$880 $1,008$830 $952$780 $896STEP 4: FACILITY TOUR AND WORKSHOPSFacility Tours (Space is limited)Includes transportation Cost TotalFT1: Walt Disney World: Behind the LaundryLogistics ScenesThursday, October 18$951:00-4:00 p.m.FT2: University of Central Florida CMMSThursday, October 18$951:00 – 4:00 p.m.FT3: Universal Studios: A Look at How itAll Works!$150Thursday, October 18 6:00 – 9:00 p.m.FT4: Walt Disney World: Behind the MaintenanceScenes & Keys to the KingdomFriday, October 19 (Including lunch)$3258:00 a.m. – 4:00 p.m.Disney’s Approach to BusinessExcellenceMonday, October 15 (Including lunch)$17512:00 – 1:45 p.m.22

Registration Register online at www.smrp.orgWorkshopsIncludes course material and mealsWS1: Leadership Characteristics ofSuccessful Maintenance and ReliabilityOrganizationsMonday, October 158:00 a.m. – 5:00 p.m.WS2: Bringing Your MaintenanceKPI’s to the Corporate LevelMonday, October 158:00 a.m. – 5:00 p.m.WS3: Lessons from NASCAR RaceTeams’ Pursuit of 100% ReliabilityMonday, October 158:00 a.m. – 5:00 p.m.WS4: Value Stream Mapping forMaintenanceMonday, October 158:00 a.m. – 5:00 p.m.WS5: Improving Machinery Assembly,Installation Performance &ReliabilityMonday, October 158:00 a.m. – 5:00 p.m.WS6: Results-Oriented Reliability &Maintenance Management 2012Monday, October 158:00 a.m. – 5:00 p.m.WS7: Revisiting Reliability-CenteredMaintenance Basics-What DidNowlan and Heap Have to Say?Monday, October 158:00 a.m. – 5:00 p.m.WS8: Design for ReliabilityMonday, October 158:00 a.m. – 5:00 p.m.WS9: What a Reliability EngineerNeeds to KnowMonday, October 158:00 a.m. – 12 noonWS10: Maintenance Management101/201Monday, October 158:00 a.m. – 5:00 p.m.WS11: Leading the PerformanceCulture TransformationMonday, October 158:00 a.m. – 5:00 p.m.Cost$375$375$375$375$375$375$375$375$225$375$375TotalWS14: Strategic Planning for Maintenance& Reliability Leaders$375Thursday, October 188:00 a.m. – 5:00 p.m.WS15: SMRP Best Practices MetricsWorkshop$375Thursday, October 188:00 a.m. – 5:00 p.m.WS16: Maintenance BusinessExperience$375Thursday, October 188:00 a.m. – 5:00 p.m.WS17: Operator-Driven Reliability-Preserving and Growing Your Investmentin Processes and People $225Thursday, October 188:00 a.m. – 12 noonWS18: Lubrication ExcellenceThursday, October 18$3758:00 a.m. – 5:00 p.m.WS19: Evaluating and OptimizingYour Current PM Program “TODAY”Thursday, October 18 AND Friday, $650October 19 (2-day workshop)8:00 a.m. – 5:00 p.m.WS20: Executive Level Maintenance& Reliability Best PracticesOverview$375Thursday, October 188:00 a.m. – 5:00 p.m.WS21: Preparing Your Organizationfor Change$375Thursday, October 188:00 a.m. – 5:00 p.m.WS22: Work Management Simulation$375Thursday, October 188:00 a.m. – 5:00 p.m.WS23: Leaning Out Your EnergyControl Program (LOTO)$225Thursday, October 188:00 a.m. – 12 noonWS24: Managing Your MRO StoreroomUsing “Best Practices”$225Thursday, October 188:00 a.m. – 12 noonFACILITY TOUR AND WORKSHOP FEE TOTALWS12: Maintenance Planning &SchedulingMonday, October 158:00 a.m. – 5:00 p.m.WS13: CMMS: The Road toSuccess-Everything from Selectionto Implementation and BeyondMonday, October 158:00 a.m. – 5:00 p.m.$375$375STEP 7: GOLF TOURNAMENTincludes greens fees, cart, sleeve of balls and drink tickets.CostIndividual $125GOLF TOURNAMENT FEETotal23

Registration Register online at www.smrp.orgSTEP 8: GUEST REGISTRATIONIncludes welcome reception, keynote breakfast, and networkingreceptionCost TotalGuest RegistrationFirst Name:$85Last Name:GUEST REGISTRATION FEESTEP 11: PAYMENT INFORAMTIONSummaryMembership DuesConference Registration Fee(s)Facility Tours and Workshops Fee(s)Guest Registration Fee(s)Donation to SMRP Foundation* (Optional)GRAND TOTALTotalSTEP 10 : Conference Polo ShirtSMRP 2012 Conference Cost Qty. TotalPolo ShirtSmall___Men’s ___Women’s$40Medium___Men’s ___Women’s$40Large___Men’s ___Women’s$40X- Large___Men’s ___Women’s$40XX-Large___Men’s ___Women’s$40XXX- Large___Men’s ___Women’s$40POLO SHIRT TOTAL* The SMRP Foundation is a 501 (c)(3) tax-exempt foundation, formed by practitioners, forpractitioners. Your donation to the SMRP Foundation will make a lasting impact and gotowards supporting educational programs, research, grants, and scholarships.METHOD OF PAYMENT(check one): Purchase orders are NOT permitted Check/Money Order/Cashier’s Check(drawn on a U.S. bank in USD and made payable to SMRP. Mail to: 1100Johnson Ferry Road, Bldg. 1, Ste 300, Atlanta GA 30342Credit Card Payment: American Express Discover MasterCard VisaCard #:_________________________________________________Exp. Date:_________________Security Code:___________________Billing address:___________________________________________Billing zip code:__________________________________________I authorize SMRP to charge my card as indicated.Authorized Signature:_______________________________________SMRP1100 Johnson Ferry Rd, Suite 300Atlanta, GA 30342USAWin aniPad 2 orKindle Fire!To enter:smrpbenchmarx.gallup.com for iPad 2and library.smrp.org for Kindle Fire.Drawing held at Annual Conference:10/16 @ 5:30 p.m.