HEI Services Guidance Note - Student Loans Company

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HEI Services Guidance NoteWithdrawalsWhere students withdraw from their courses, HEIs should submit CoCs as soon aspossible and before the next liability date to ensure that no overpayment of the tuitionfee loan is made. The student is only liable for the tuition fee loans paid whilst theywere an eligible student. For example:If a student withdraws after the first liability date but before the second, theHEI can only receive 25% of the tuition fee for the academic year in the formof a loan.If a student withdraws after the second liability date but before the third, theHEI can only receive 50% of the tuition fee for the academic year in the formof a loan.If a student withdraws after the third liability date, the HEI can receive 100%of the tuition fee for the academic year in the form of a loan.As noted under „HEI Discretion‟, when a student withdraws from the course at anypoint after the first liability date, the HEI can apply discretion and reduce or waive thefee charged to the student by submitting a CoC. This in turn reduces the studentsloan liability for the term.Where a student withdraws from their course in AY 12/13, the Department forBusiness, Innovation and Skills expects HEIs to charge that student in AY12/13 a fee amount which is no greater than the amount of fee loan the studentis liable to repay up to the date of withdrawal from the course.SuspensionsIf a student suspends their studies then no further tuition fee loan payments will bemade until the student resumes their studies. For example:If a student suspends their studies after the first liability date and does notresume their studies during the academic year then no further loan paymentswill be made for second and third terms. The HEI will receive the firstinstalment of loan only and the student will be liable to repay that loan only.If a student suspends their studies after the first liability date and resumes onthe second liability date or at some point within the second term then loanpayments will be made to the HEI for the first and second terms, and also forthe third term if the student is continuing to attend the course. The studentwill be liable to repay the loan instalments for all three terms.If a student suspends their studies after the first liability date, does not attendin the second term but resumes in the third term then loan payments will bemade to the HEI for the first and third terms. The student will be liable torepay the loan instalments for the first and third terms.Page 6 of 7
HEI Services Guidance NoteWhen a student suspends from the course at any point after the first liability date, theHEI can apply discretion and reduce or waive the fee charged to the student bysubmitting a CoC. This in turn reduces the students loan liability for the term.HEIs should submit CoCs as soon as possible and before the next liability date toensure that no overpayment of the tuition fee loan is made.To accommodate the policy, the S code which currently releases payment, will bechanged to a non fee paying code and will therefore block the further release oftuition fee loan payments until SLC receive a resumption notification for the student.It will be considered that up to one AY will be a reasonable period for a student tosuspend their studies but the HEI will have discretion to extend this period wherethere are compelling personal reasons for doing so and/or where the HEI has agreedthat the student should resume their studies at the start of the following academicyear.Next Steps & Further InformationPlease cascade this information within your institution where you feel appropriate.For further information and clarifications of any of the points raised in this note,please contact HEI_Services@slc.co.uk, or speak to your SLC HEI RelationshipManager.For copies of other 12/13 Guidance Notes and more general information, please visitour web-site dedicated to supporting HEIs:www.heiinfo.slc.co.uk/Page 7 of 7
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HEI Services Guidance Note - Student Loans Company

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