Untitled - Zipper's Performance Products

Zipper’s Performance Products Terms and Policies 2obligation with respect to similar products previouslymanufactured or sold. Our R&D program neverstops; improvements may be made at any time.Limited Warranty:Zipper’s Cycle, Inc has always been aleader in the manufacture and sale of the highestquality performance parts for Harley-Davidson®based motorcycles. We continually strive to provideservices and products in support of racing andhigh performance, which reflect our reputation andongoing efforts at improving the sport of motorcycling.Zipper’s Cycle, Inc. warrants all parts andaccessories produced for and by Zipper’s to be freefrom defects in design and workmanship. Should theparts be found to be, or become, defective duringany stated warranty period, Zipper’s will, at its optionupon physical inspection, repair or replace any, or all,defective parts. Zipper’s will maintain no obligationunder the terms of this warranty in the event the partsbecome defective as a result of improper assembly,installation, break-in, maintenance or use, or anyother misuse or mistreatment of the parts including,without limitation, operation of the parts with fuels,oils or lubricants not conforming to specificationspublished by Zipper’s or continued operation of theparts after a defect or malfunction occurs, is identifiedor suspected.Zipper’s will have no obligation under thiswarranty for parts defective due to alteration including,but not limited to, chroming, polishing, powder coating,painting, removing and modifying components,shot peening, bead blasting, modification, repair orunauthorized service, even when such services ormodifications may be performed by Zipper’s at therequest of the end user.All items not manufactured by Zipper’sCycle, Inc. are warranted to be free from defectsunder the terms outlined by the specific manufacturer.Any parts determined to be defective will be repairedor replaced, at the option of the manufacturer, in aprompt and just manner.Parts identified or intended as racingcomponents, or identified with the word “Magnum”,carry no warranty, regardless of installation.There is absolutely no warranty on the following:• Any parts used in a racing application• Any part that has been physically altered,improperly installed or maintained• Any product used in improper applications,abused or not used in conjunction withproper related partsAll items sold, for installation by the enduser, are considered by law to be customer assembleditems and carry no liability to the distributor or maker.This warranty does not cover anyconsequential, incidental, or special damages arisingout of the use of, or inability to use, parts, componentsor vehicle to which the parts or components areinstalled. Some states do not allow the exclusion orlimitation of incidental or consequential damages, sothe above exclusion may not apply to you.Liability Disclaimer:Motorcycles can be dangerous. Theproducts in this catalog are intended primarily forracing or high performance use by experienced andskilled riders, which implies that these products willbe pushed to severe and unusual limits. Zipper’s hasno control over the installation and usage of theseitems and in no way can Zipper’s Cycle, Inc. assumeany liability or responsibility for damage or injury ofany type resulting from their use.Zipper’s Cycle, Inc. shall not be liable for anyindirect or consequential damages whatsoever.Disclaimer:The words Harley-Davidson, Harley,H-D, Buell, Thunderstorm, Deuce, Screamin’ Eagle,Sportster, Evolution, Twin Cam, Low Rider, SuperGlide, Wide Glide, Dyna Glide, Softail, HeritageSoftail, Deluxe, Electra Glide, Fat Bob, Fat Boy, BadBoy, V-Rod, FL, FLH, FXR, FXRS, FX, FXE, FXS,FXWG, FXST, FLST, FXSTS, FLSTF, FLSTN, FXD,FXDB, FXDS, FXDWG, FLT, FLHT, FLHS, FLHR,FLTR, XR, XL, XLH, XLX, 883 and others that areregistered trademarks of Harley-Davidson, Inc. areused for reference only and are not intended to implythat these parts are manufactured or endorsed in anyway by Harley-Davidson, Inc.Zipper’s Cycle, Inc. is not affiliated inany way with Harley-Davidson, Inc. or The Harley-Davidson Motor Company.Machine Shop Services...Prices listed are for Labor Only andassume components to be modified are in working,serviceable condition. Previously modifiedcomponents may require additional labor atadditional cost, or in some cases may not qualify fora Zipper’s-engineered service or kit. If there is anyquestion concerning your parts and this policy pleasecall before shipping your parts. Prices listed do notinclude return shipping charges.To protect the integrity of the work weperform and the price structure of our kits, we cannotuse parts that we do not, or did not, supply in anymachine shop job we perform. Unless you haveZipper’s products or parts that were previouslypurchased from Zipper’s, do not send parts with yourjob to Zipper’s.Most components require some importantcleaning and/or preparation steps before workcan be performed. Because improper cleaningmethods can actually do more harm than good, wesuggest you allow us to properly prepare your partsfor modification. Extreme care is taken during ourpreparation process to preserve component finishes.Reasonable additional charges do apply for theseservices. Engine and transmission componentsshould be washed free of oil and wrapped in heavynewspaper before being put in protective cartons. Astandard charge (usually $4.50) is billed to each workorder to cover shop costs for chemical disposal andother materials used during the processing of a job.How To Order and Ship forMachine Shop ServicesSometimes we receive boxes from ourcustomers that contain parts and major componentswithout any note of instruction on what is asked of us,sometimes without even a return address or a phonenumber! Unfortunately, we have to just sit on theparts until somebody starts wondering why it’s takingso long for us to get back with them. So, before youship something to us for Machine Shop Services,please read the following instructions.Download the page from our web sitetitled “Zipper’s Job Order Sheet” or call and we’llfax or email you one. Be sure to fill it out entirely, orenclose a note with the following:Year, make, model, engine size, mileageand current modifications, if any. It gives ussomewhere to start if we have questions.Explain the nature of the work you wantperformed.Include a cell phone number, daytime andevening phone numbers with fax or e-mail if available.If we have questions or need more information, or justwant to let you know we’re ready to ship your partsback, these numbers come in really handy.Package parts carefully. Items such asheads and cylinders should be first washed cleanof oil and individually wrapped in heavy newspaper(a whole section per part works well), then placedin individual boxes or at the very least separatedby strips of heavy cardboard and more newspaperpadding. Remember your box is going to be thrownaround during shipping a lot and could be damagedbeyond use if not packaged properly. Heavycardboard boxes and cardboard barriers between theparts to protect them are essential (UPS requires atleast 2” of padding around packaged components).Neither the freight company nor Zipper’s can takeresponsibility for poorly packaged parts. Don’t usebubble wrap on top end parts! A top end wrapped inbubble wrap will get to us sounding like a big, heavybaby rattle, with all the bubbles popped long beforethe boxes reach us. At any rate, always insure yourparts for replacement value, but remember, even ifyour parts are insured, you may not be reimbursedfor damages if they are not properly packaged.Allow for shipping and receiving time. Wereceive calls checking the progress of jobs we have6655-A Amberton Drive • Elkridge, MD 21075 USA • 410.579.2828 • F: 410.579.2835 • www.ZippersPerformance.com