Microsoft, Bethina Fehlisch - Unwired

Current Business & Industry Landscape

Trends impacting the way we work1 billionsmartphones by 2016,350M of those beingused at work82%of the world's onlinepopulation engages insocial networking50%of enterprise customersare “on the road” tocloud

Keys: Modern WorkplaceCollaborationSocialDynamicRemoteFlexibilityHot DeskingPrivacyHome Office

Microsoft NWOW Components• 802.11n Wireless• Lync 2013 Enterprise Voice• WorkPlace Advantage(Facility)• Monitors Hub• Wireless Headset• USB 3.0• Wireless Keyboard & Mouse• Wireless Projector• Location Service• Lync Room• Follow Me (Printing)• Yammer (Social Networking)• ……

Workplace TransformationEmployee Feedback10%Workplacesatisfaction10%Individual14%Effectiveness15%InformalCollaboration21%Impression onCustomers7%TeamEffectiveness23%FormalCollaborationWPA Post Occupancy Results. Impact of WPA space as compared to legacy space

10Microsoft ZurichTechnology as a Change Enabler

Before the journey started …

The «Virtual Summer»

A place of choice: the Social Office

Returning to collaborate

New Client Hospitality

SOCIAL OFFICE- Shift FactsPast Social Office ChangeAmount of Places of Choice 7 18 x 2Traditional Open Space Desking 371 220 - 40%Enclosed Single Offices 12 0 - 100%HC with fix desks 100% 10% -90%Social Seating 99 279 x 2,8Amount of Meeting Room Seats 174 314 x 1,8Seats for Quiet Work 12 75 x 6, 3Formal / Informal Seats 85%/15% 68%/32%Public Space for Partners and Clients 850m² 2500 mx3Amount of “places to sit” for 400HC 639 866 + 35%

11/12/12 WORKTECH 2012Architecture & Interior Design

MICROSOFTFINLANDNEW WORLDOF WORKArchitecture & Interior Design

CHALLENGES• existing multi-tenant building, with existing infrastructure• client moved temporary premises and back stepwise• tight budget• hit tight deadlines whilst responding quickly to changing projectrequirements• 100 % unassigned desksArchitecture & Interior Design

KEYS OF SUCCESS• committed management board• design group meetings with each interest groups(marketing, financial, sales, IT, etc.)• encourage an enthusiastic and positive attitude• personnel take actively part by using electronic intradevices• a successful transition from old to new workingenvironment• mobile working was tested in practice before initialchange• one moving box = one locker• common rules for all spacesArchitecture & Interior Design

WHERE WOULD I LIKETO WORK TODAY?• different moods in different working areas stimulateworking teams for different ways to work, communicateand orientateArchitecture & Interior Design

MARKET SQUARE/BISTRO• atmosphere: coffee shop• way to work: accidental meeting point,brainstorming• noise level: dialogue, low level talkingsounds• equipment: small and large desks, bartablesArchitecture & Interior Design

LIBRARY• atmosphere: reading room• way to work: focusing• noise level: low - whisper• equipment: ergonomic single workstations with acoustical boardsArchitecture & Interior Design

HOW IS IT WORKING?Architecture & Interior Design

GROUND FLOORLobby/customer zoneWorking caféAuditoriumWorking lobbyConferenceroomsEntrance& ReceptionVirtual living roomConferenceroomsArchitecture & Interior Design

ENTRANCE & RECEPTIONArchitecture & Interior Design

CLIENT LOBBYArchitecture & Interior Design

HOT DESK AREA FOR CLIENTSArchitecture & Interior Design

VIRTUAL LIVING ROOMArchitecture & Interior Design

WORKING CAFÉArchitecture & Interior Design

OFFICE FLOORWorking areaSERENITYWorking caféBISTROHot desksAccess area & lockersErgonomical zoneWorking spaceINSPIRATIONConferenceroomsWorking spaceLIBRARYArchitecture & Interior Design

WORKING CAFÉ - BISTROArchitecture & Interior Design

WORKING SPACE - HOMEArchitecture & Interior Design

WORKING SPACE - LIBRARYArchitecture & Interior Design

WORKING SPACE - SERENITYArchitecture & Interior Design

STORAGE LOCKERSArchitecture & Interior Design

CONFERENCE ROOMSArchitecture & Interior Design

Architecture & Interior Design