The ambitious Oakdale Strategic Development reap major grant

Bisnet - Promoting the use of ICT’s to small and medium sized business in Caerphilly County BoroughLegalities of eCommerceGet free ICTtrainingAll businesses can benefit fromhelp to improve their web skills tooptimise their website and ensurethat it is working for the full benefitof the business. Regular trainingcourses are provided free of chargeat the IT Training Suite, TredomenBusiness & Technology Centre,Ystrad Mynach. The courses aredesigned to for all levels of ability,from the basics upwards andapply to all sectors of the businesscommunity in Caerphilly CountyBorough.Formal training courses aredelivered by accredited trainers onareas including:• Domain name registration• Understanding web hosting• Web design basics• Basic web development forretailers• Digital image manipulationIn addition to formal trainingcourses the Bisnet Advisorsprovide one-to-one introductionsto a wide range of businesssoftware either in the CaerphillyICT Centre or, if appropriate, atyour business premises.Caerphilly Bisnet 01443 866205The success of the Caerphilly eBusiness Clubcontinues and September’s meeting about theLegalities of eCommerce was fully subscribedwith Miles Rees, from The Patent Officespeaking about copyright, patents and domainregistrations and Jeff Wright from Morgan Coleadvising on managing the risks of eCommerce(see article below “There’s nothing to fear fromtrading on-line”.)Jeff Wright is a partner and one of MorganCole’s management team, responsiblefor IT services, e-business and knowledgemanagement. Having joined Morgan Cole in1992 as a trainee, he practiced as a litigator foreight years before establishing a business unit,the legal innovation team, who streamline legalprocesses for case management, automatedocuments and develop e-business ideas. SinceJanuary 2004 Jeff has been Information andTechnology Director.On the e-business front, Jeff has led thedevelopment of a multimedia e-learningproduct aimed at improving managers’ HRskills called @once (www.once.pro). Jeff andthe I & T Group are engaged in other similarprojects that assist in differentiating MorganCole by combining the firm’s legal expertiseand use of technology to deliver legal services inan innovative way.The eBusiness Club is held on the firstTuesday of every month between 5.30 pm and7.00 pm at Tredomen Innovation & TechnologyCentre, Hengoed.• December: Backups, disaster recovery andcontingency planningCaerphilly eBusiness Club 01443 866205Keen as mustard - Grant helps firm go globalPurple Mustard based on Pantglas Industrial Estate, Caerphilly, manufacturesvisual communications material, and in particular they utilise and improveold technology methods. The business has recently undergone a rapidexpansion, both taking on new staff and also broadening their customerbase in Europe.Purple Mustard originated from Commissioned Sublimation Printersand started up in business last year and moved into the manufacture of acomprehensive range of Matting Products. They also work with partners inthe research and development of new and unique product ideas.“We have a large, modern production facility which gives us thecapability to service a worldwide market at competitive prices. A largeproportion of our output is the production and printing of advertisingand logo mats and providing a commissioned nitrile bonding service. TheeCommerce Grant has enabled us to promote our products worldwide,”said Jon Perry, Managing Director, Purple Mustard, “The website has beendesigned to be easily updated, which is particularly important for newproducts that we are developing.”Purple Mustard 02920 864555 www.purplemustard.co.ukeCommerce - There’s nothing to fear from trading onlineMorgan Cole is a 450-strong lawfirm, working in specialist legaland industry-focused teams acrossSouth Wales (Cardiff and Swansea),London and the Thames Valley.The Legal 500 ranks it in the toptier of information technologypractices in both Wales and theSouth East.“Businesses have nothing tofear from trading online”, says JeffWright, partner and Information& Technology Director, MorganCole, “The key to success is beingaware of, and managing the risksassociated with, e-commerce.”“Central to this is having a goodset of terms and conditions(Ts & Cs) that governs therelationship with your customersand that sets mutual expectationsand obligations. It’s good practiceto bring key information (whichshould be contained in your Ts& Cs) to customer’s attentionboth before, and immediatelyafter, each transaction and whendealing with consumers, it’s a legalrequirement. Basic information likeprice, arrangements for payment,cancellation rights and extra costs(like delivery charges) needs to beput clearly on your website andspelt out in your conditions of sale.”“Clever website design (likerequiring customers to click toaccept your Ts & Cs before anorder is accepted for processing)and good after-sales procedures(like including paper copies ofyour Ts & Cs on delivery ofthe goods/services) will help toensure that you comply with theConsumer Protection (DistanceSelling) Regulations 2001. Theseregulations detail all the informationthat you must provide when tradingonline (in B2C) and that you shouldprovide as a matter of good practice(in B2B) situations.”Businesses that capture datafrom customers and prospectivecustomers also need to beaware of and comply with theData Protection Act – moreinformation is available from www.informationcommissioner.gov.uk theInformation Commissioner’s ownwebsite.For advice on your terms andconditions, complying with the DataProtection Act and selling onlinecontact Morgan Cole on 02920 385385or visit www.morgan-cole.com – forassistance with employment issuesvisit www.once.pro or call02920 385385 too.email: bisnet@caerphilly.gov.uk - bisnet enquiries: 01443 866228