Virtual Center 1.x Troubleshooting - VMware

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<strong>Troubleshooting</strong> Information -GeneralProblem symptomExact error message, provide screenshot where possibleDate / Time of problemMake sure your machine’s time is correct.Record time zone differences (if any) between machines.Problem Frequency – consistent or intermittent?Record : host name/IP address, VM name/ IP address.Changes to systemNew operation or workload?OS upgrade?New application installed or existing application upgraded?New hardware added?Steps to reproduce if relevant
<strong>Troubleshooting</strong> Information --- Log FilesTo collect VC client and server logs, use script “vclogs.wsf”. See KB1935:http://www.vmware.com/support/kb/enduser/std_adp.php?p_faqid=1935For host agent (serverd) logs, run vm-support script. See KB653http://www.vmware.com/support/kb/enduser/std_adp.php?p_faqid=653
Page 3 and 4: Goal of This SessionProvide an insi
Page 5: Overview of VC1.x Related Component
Page 9 and 10: Troubleshooting Information --- Dat
Page 11 and 12: I am Jeff, and I rock. Sometime, on
Page 13 and 14: Troubleshooting ---- Understand VC
Page 15 and 16: I like to find bugs and treat them
Page 17 and 18: Example 1: Identifying and Analyzin
Page 19 and 20: Example Two: VC Server CrashesKey I
Page 21 and 22: Example Two: Further Troubleshootin
Page 23 and 24: A Glimpse of VC 2.xHost agent expor
Page 25 and 26: Example: Timed out waiting for Serv
Page 27 and 28: Example: Identify and Analyze LogsV
Page 29 and 30: Example: Further Troubleshooting St
Page 31 and 32: Presentation DownloadPlease remembe
Page 33 and 34: Your Bugs Will Be in Good Hands…
Page 35 and 36: VC2.x Client Log - Format, Location
Page 37 and 38: VC2.x Client Log --- Information Yo
Page 39 and 40: VC2.x Server Log --- Information Yo
Page 41 and 42: VC2.x VC Agent Log - Format, Locati
Page 43 and 44: VC2.x Host Agent Log - Format, Loca
Page 45 and 46: Appendices 2 ---- VC DB Integrity C

Virtual Center 1.x Troubleshooting - VMware

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