Medical Reportingmont and in two other states. Inthe process, we uncovered adozen lawsuits against this surgeon—hisrecord proved worsethan we’d known. Depositionsin these lawsuits provided incredible,wrenching detail. Weobtained thousands of pages ofdocuments in Tarczewski’s case.Those thousands of pages includedher own wrenching deposition.Four pages of that testimonydescribed in chilling detailthe nature of her daily pain. Wealso obtained the testimony ofher doctor, an examination socomplete we learned the nameof the surgical instrument thathad injured her spinal sheath andthe exact minute that the punctureoccurred.Armed with this detail, wewere able to secure a three-hourinterview with the surgeon. Hestruck me as a compelling personwho seemed sincerely interestedin helping to heal people. Withhis lawyer present, the doctor also admittedthat he had struggled with addictionto medication (Percocet) andwith alcohol abuse.The series went through several rewritesand then its publication wasdelayed by the events of September11th. By late November 2001, the articleswere ready for publication, andthis time the lawyers suggested onlyminor changes. On December 9, 2001,the first of three parts of “Code ofSilence” was published.Other Doctors, Other AbusesOur reporting had unearthed otherphysicians whose records of malpractice,we believed, should be accessibleto the public. Earlier in the fall, we hadrequested documents from the stateabout these doctors, but the board hadagain turned us down. At that time, ournext step would have been to take themedical practice board to court. Instead,we decided to complete workon the Tarczewski story first.We did not forget the other doctors.On the last day of the series’ publica-Gordon Lurvey with one of his sons, Ernest, and wife,Gloria, in a photo taken about five years ago. Photocourtesy of the Lurvey family/The Burlington Free Press.tion, we refiled document requests forevery doctor who’d been disciplinedby the board. We also filed a separaterequest on a particular surgeon.Publication of our series—and immediatepublic reaction to it—dramaticallychanged the board’s behavior.Granted, the board challenged our accuracyin letters to the editor and inmailings to the legislature. But boardofficials also admitted that they wereworried about what else we knew andhad not yet published. Fearful, theboard exercised its option under statelaw and requested an extension to delayanswering our requests for severalweeks.At 4 p.m. on the day the board’sextension was to expire, it faxed us aremarkable document. Instead of providingthe information we’d requestedabout that surgeon, the board sent us acopy of a set of charges it had filedagainst him. The accusations rangedfrom numerous surgical errors tothreats to kill a hospital president. Aprominent state official later told usthat these charges, 27 counts in all,came about entirely as a result of ourinsistence on obtaining records.The story we published aboutthis second surgeon created aneven louder public outcry. And,following that, we renewed ourrequest for the records of everyphysician disciplined in Vermontduring the past five years. Thestate dragged its feet, finally capitulated,and sent us a photocopyingbill for $980. (We successfullyfought the fee and got itdown to $170.)We combed those records. Inthem, we found a doctor chargedwith sleeping with a patient inher hospital bed the night beforeoperating on her. We found ahospital that routinely lacked anemergency surgeon because somany of its doctors had been sanctionedfor misconduct. We founda physician who wrote herself aprescription for 18,000 Percocet.Though the Drug EnforcementAgency raided her building, Vermontregulators approved herreturn to work, in the same office, 108days later.As the cases mounted, we also foundpatterns:• Psychiatrists, while only 11 percentof doctors in Vermont, received 39percent of the discipline. Nearly allcases involved sexual relations withpatients. The state’s psychiatric leaders,far from being defensive, wereaghast that they had not known therewas a problem. They pledged topolice their profession vigorously.• One-sixth of the disciplined doctorspracticed at one hospital, the state’sthird smallest. A local legislator saidthe rural health center appeared tohire whomever it could get.• The board had resolved 93 percentof Vermonters’ complaints aboutdoctors in a manner that kept eventhe existence of the complaint outof the public record.We expanded our research to lookat federal jurisdiction. That, too, provedfruitful: Two hospitals in Vermont haddecided to let their national accreditationlapse. Two other hospitals had10 <strong>Nieman</strong> Reports / Summer <strong>2003</strong>
Medical Reportingcommitted two-thirds of the state’s violationsof federal laws for handlingradioactive medical materials.Each successive story reinforced thepoint that Vermonters could learn moreabout the past performance of theirplumber or hairstylist than they couldabout their doctor. A woman whosehusband died after a botched herniasurgery was never told that anythinghad gone wrong. A pregnant womangiven 32 times the prescribed dose ofradioactive iodine was never informedof the medical error.We ran a side-by-side comparison ofInternet information available about aVermont doctor and a New York doctor.The disparity was undeniable.Gradually, as information surfaced inour stories, the positions of health leadersbegan to shift. The state doctors’association said public openness wouldbolster patient confidence. The state’shealth care improvement organizationoffered to testify on physician quality.Then-Governor Howard Dean, himselfa doctor, called for reform.Friends and FoesThese stories promptly won friends tothis cause. Only 21 days after the initialseries began, lawmakers proposed abill overhauling medical regulation inVermont. It passed four months later.Meanwhile, statewide officeholderssuch as the secretary of state and attorneygeneral called for reform. Manyreaders phoned and e-mailed, too, toshare their frustrations about medicalincompetence and laws that kept themuninformed.Critics of our coverage provedequally galvanized. Staffers at the VermontMedical Practice Board attackedour accuracy. Several lawyers whosespecialty was defending doctors demandedretractions and apologies.Some attorneys ghostwrote scathingop-eds under the name of board members.They attacked the series and itsreporter in letters sent not only well upour corporate chain of command butalso to every legislator. One lawyereven made a public records request ofcertain officials’ schedules, then circulateda letter detailing each interviewwith the Free Press and presenting it asevidence of collusion.We treated every criticism seriously.We recontacted sources and again verifiedtheir statements and positions.The series held up under this pressure.After more than 90 stories and 15 editorialswere run on this topic, there’sbeen need for only one correction tobe published. It clarified informationprovided to us by a national consumeradvocacy organization, which we hadreported correctly but which we feltcould have been misleading.Politically, the attacks seemed tobackfire. Their severity—and personalnature—seemed only to persuade lawmakersthat our investigations werehitting a worthy target. The Free Pressalso received numerous legal threats,and a doctor filed two complaints incourt. The first concerned our reportingthat his license had been suspended.This information appeared in a storythat contained basic facts quoted froma public document. His case was dismissed.When his name surfaced again,in the story about one-sixth of disciplineddoctors practicing at one hospital,we didn’t hesitate to name him. Hesued again. The case is ongoing.Lessons and ReformsThe “Code of Silence” project providedmany lessons for me, as a reporter:• It is human nature to treat secrecywith skepticism; in this case, concealmentproved an accurate guideto keep the reporting going.• Early on we made a commitment tothe public’s right to know, and thatresonated not only with readers butalso with lawmakers.• Once we began publishing, we receivedmany valuable tips frompeople who had long kept quiet;that instructed us to stay on thestory, where we remain nearly twoyears later.• A newspaper must commit itself earlyon to print the whole story regardlessof whom it offends. Or, as onereader, a retired hospital chief executive,put it upon reading the series,“That’s why God invented theFirst Amendment.”• Finally, documents ultimately werethe key to getting the initial seriesfocused and published. The documents—richin detail and protectedby law—allowed us to write withclarity and strength.These stories led to comprehensivereform of medical regulation in Vermont.Doctors are now held to thesame standards of conduct as nurses,mental health counselors, radiationtherapists, and many other medicalprofessionals. As important, Vermontersnow possess far better tools toinform themselves about a doctor’spast: Any malpractice losses or settlements,any state discipline, any criminalconvictions must be made availableto the public. Since most doctors haveexemplary records, excellence will beas readily discernible as difficulties.Several doctors lost their licenses inthe course of our reporting, and thedirector of the regulatory board resigned.Public complaints about doctorsdoubled in one year, and regulatorscut the average investigationduration in half. When the governorheld a ceremony to sign the reform billinto law, his select invitees includedthe Tarczewski family. These humble,blue-collar folks, who had never beenin the state capitol before, heard theirpraises sung for having the courage toshare their tragedy in order to bringabout justice.What happened to the orthopedicsurgeon whose case trigged our investigation?Two weeks after the publicinformation law took effect, he closedhis practice. ■Stephen Kiernan is a reporter at TheBurlington Free Press in Burlington,Vermont. “The Code of Silence” andsubsequent coverage of medicalissues won a George Polk Awardand the Joseph L. Brechner Center forFreedom of Information award,among others.skiernan@bfp.burlingtonfreepress.com<strong>Nieman</strong> Reports / Summer <strong>2003</strong> 11