About JetPrivilege - Jet Airways
About JetPrivilege - Jet Airways
About JetPrivilege - Jet Airways
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<strong>About</strong> <strong><strong>Jet</strong>Privilege</strong>Dynamic Tier Review – DTRUnique to <strong>Jet</strong> <strong>Airways</strong>, DTR is an award winning, multi-period and multi-criteria-based tier review. It has no precedent anywhere inthe world. With DTR, upgrade to the higher tier is quicker and tier renewal is easier.DTR evaluates a member's tier based on Tier Points and Tier JPMiles. Tier Points and Tier JPMiles are those earned on qualifying <strong>Jet</strong><strong>Airways</strong>, <strong>Jet</strong>Konnect and <strong>Jet</strong> <strong>Airways</strong> codeshare flights. Also earn additional Tier Points and Tier JPMiles for flights in First Class andPremière. Any classes not listed in the tables below will not be eligible for earning Tier Points and Tier JPMiles.Tier PointsOn <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect and <strong>Jet</strong> <strong>Airways</strong> codeshare flightsCabinInternational<strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>KonnectWithin IndiaInternationalCodeshareFlightsFirst Class 5 N/A 1Première 3 2 1Economy 1 1 1<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
<strong>About</strong> <strong><strong>Jet</strong>Privilege</strong>Tier JPMilesOn <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong> <strong>Airways</strong> codeshare flightsCabin Class % of Base JPMilesFirst Class F and A 100% + (Cabin Bonus of 125% for Platinum and 100% for other members)Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)EconomyY, M, T, U, N, L, Q, S, K, H, V, O, W and B 100%G 75%The number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin anddestination city-pair.<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
<strong>About</strong> <strong><strong>Jet</strong>Privilege</strong>On <strong>Jet</strong>Konnect flightsCabin Class % of Base JPMilesFlights operating with S2 codePremière C, J and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)W, Y, U, K, S, H, E, X, N, Q, M, O, G, R, I and Z 75%EconomyV 50%Flights operating with 9W codePremière C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)EconomyY, M, T, U, N, L, Q, S, K, H, V, O, W and B 75%G 50%Tier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMilesFor the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
<strong>About</strong> <strong><strong>Jet</strong>Privilege</strong>Tier RenewalWith DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier JPMiles earned in a 12month time-framepreceding your tier review date:If the 12-month criteria is not met, then the 18-month time-frame will be consideredIf the 18-month criteria is not met, then the 24-month time-frame will be consideredWith each increase in time-frame, the DTR reduces the number of Tier Points and Tier JPMiles, making tier renewal easier.Tier Renewal12-month criteria 18-month criteria 24-month criteriaTier Points Tier JPMiles Tier Points Tier JPMiles Tier Points Tier JPMilesPlatinum 60 90,000 81 121,500 102 153,000Gold 40 60,000 54 81,000 68 102,000Silver 20 30,000 27 40,500 34 51,000Blue PlusNo DowngradeVisit the Dynamic Tier Review section b on jetairways.com to calculate Tier Points and / or Tier JPMiles required for upgrade / renewal.<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
<strong>About</strong> <strong><strong>Jet</strong>Privilege</strong>Validity of JPMilesLike most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption upto the end of the thirteenth quarter from the quarter in which they were earned.For example, JPMiles earned in the 1st quarter of 2012 (January-March 2012) will expire on the last day of the 1st quarter of 2015(i.e. March 31, 2015). JPMiles that are not redeemed before expiry, will lapse.JPMiles will not lapse for <strong><strong>Jet</strong>Privilege</strong> Platinum members. Any unredeemed JPMiles that are due to expire at the end of the saidquarter will be extended to the next quarter.Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective ofthe original validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred.For example, if a Transfer of JPMiles is processed on January 25, 2012, the same will expire from the recipient's membership accounton March 31, 2013.<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Before you travele-Booking services at jetairways.com and jetkonnect.comOnline ticketing:Book, pay and print your tickets instantly.IVR - Interactive Voice Response: Book and pay for your tickets through our 24x7 call center over a secure IVR, and get yourtickets via e-mail, up to 2 hours prior to domestic flight departure and 4 hours prior to flightdeparture for international flightsPay Online Service:Book your ticket at <strong>Jet</strong> <strong>Airways</strong> reservation office and pay online at jetairways.comEarn Bonus JPMiles for online ticketing and IVR. For details, please visit the Earning JPMiles section of this document – page xx.e-Check-in services at jetairways.com and jetkonnect.comWeb Check-in:SMS Check-in:Kiosk Check-in:Select your seat, print your boarding pass and proceed directly for security check.Check-in anytime, anywhere and avail of a confirmed seat number on your mobile phone.SMS: <strong>Jet</strong>C to 56388.New age Kiosks at select airports in India help you select your seat and print your boardingpass at the touch of a screen, when traveling with only hand baggage.Earn Bonus JPMiles for e-check-in services. For details, please visit the Earning JPMiles section of this document – page 24.e-services are subject to terms and conditions. For details, please visit jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Before you travelWeb Check-in timingsClass Category Check-in Within India International Check-inFirst Class All <strong><strong>Jet</strong>Privilege</strong> members / Guests NA 48 to 2 hours prior departurePremière All <strong><strong>Jet</strong>Privilege</strong> members / Guests 48 hours to 1 hour prior departure 48 to 2 hours prior departureEconomy<strong><strong>Jet</strong>Privilege</strong> Platinum / Gold members 48 hours to 1 hour prior departure 48 to 2 hours prior departureOther <strong><strong>Jet</strong>Privilege</strong> members and Guests 24 hours to 1 hour prior departure 24 to 2 hours prior departureCounter closure for flights within India is 45 minutes prior to departure and for international flights is 60 minutesThe boarding pass must be stamped at the airport check-in counterAvailable only on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect marketed and operated flights and not codeshare flights<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Before you travelSMS Check-in timingsClass Category Check-in Within India International Check-inFirst Class /PremièreAll <strong><strong>Jet</strong>Privilege</strong> members 48 hours to 1 hour prior departure 48 to 4 hours prior departureEconomy<strong><strong>Jet</strong>Privilege</strong> Platinum / Gold members 48 hours to 1 hour prior departure 48 to 4 hours prior departure<strong><strong>Jet</strong>Privilege</strong> Silver / Blue Plus / Blue members 24 hours to 1 hour prior departure 24 to 4 hours prior departureCollect your boarding pass with your preferred seat (blocked at the time of SMS Check-in), at least 50 minutes prior to domesticflight departure from Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata airports and 40 minutes for other airportsFailing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flightAvailable only on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect marketed and operated flights and not codeshare flightsKiosk Check-in timingsKiosk check-in when traveling with only hand baggage between 24 hours and 45 minutes prior to flight departureKiosk Check-in facility is available only on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect flights (9W code)Available only on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect marketed and operated flights and not codeshare flights<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Before you travelTele Check-inBook your preferred seat by calling the <strong>Jet</strong> <strong>Airways</strong> reservations office and Tele check-in for your <strong>Jet</strong> <strong>Airways</strong> / <strong>Jet</strong>Konnect flightTele Check-in timings for domestic flights within IndiaClass Category Check-in TimingPremière All <strong><strong>Jet</strong>Privilege</strong> members / Guests between 48 hours and 60 minutes prior to flight departureEconomy<strong><strong>Jet</strong>Privilege</strong> Platinum / Gold members<strong><strong>Jet</strong>Privilege</strong> Silver membersbetween 48 hours and 60 minutes prior to flight departurebetween 24 hours and 60 minutes prior to flight departureReporting timeCollect boarding pass withpreferred seat (blocked at thetime of Tele Check-in)Airport Check-inCounter closesBoarding gateclosesFor departure from Mumbai, Delhi, Bengaluru,Chennai, Hyderabad and Kolkata airportsat least 50 minutes prior departure45 minutes prior todeparture25 minutes priordepartureFor departure from other airports in Indiaat least 40 minutes prior departure30 minutes prior todeparture15 minutes priordeparture<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Before you travelTele Check-in timings for international flightsClass Category Check-in TimingCollect boarding pass withpreferred seat (blocked atthe time of Tele Check-in)Airport Check-inCounter closesFirst Class/PremièreAll <strong><strong>Jet</strong>Privilege</strong> members/ Guestsbetween 48 and 2 hours priorto flight departureat least 75 minutes prior toflight departure60 minutes priorto flight departureEconomy<strong><strong>Jet</strong>Privilege</strong> Platinum /Gold members<strong><strong>Jet</strong>Privilege</strong> Silvermembersbetween 48 and 2 hours priorto flight departurebetween 24 and 4 hours priorto flight departureat least 75 minutes prior toflight departureat least 75 minutes prior toflight departure60 minutes priorto flight departure60 minutes priorto flight departure Failing to collect the boarding pass as above, the blocked seat will be released to other guests checking in for their flight<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Reservations and cancellations= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Guaranteed reservations up to 24 hours prior to flight departureTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumGuaranteed reservations up to 24 hours prior to flightdeparture on a full-fare Economy ticket - Y / M class (9Wcode) and W / Y class (S2 code) for flights within India There may be occasions during the year when exceptional demand on specific routes would render us unable to fulfil thisPre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)Tier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumPre-reserve seat(s) (331 days in advance and up to 48 hrs prior to flight departure)International Within India for <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect flights (9Wcode) booked at jetairways.com <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Reservations and cancellations= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Cancellation fees waived on fares (flights within India)Tier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumCancellation fees waived on fares (flights within India) The membership number must be updated in the booking, to avail of this benefitThe waiver includes cancellation charges levied on tickets issued against a revenue published fare towards revalidation, refund orreissue of a ticketThe waiver is not applicable on non-refundable tickets, No Show and Gate No Show<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
At the airport= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Check-in at Première countersTier BenefitCheck-in at Première counters even when traveling inEconomyApplicableonBlue Blue Plus Silver Gold Platinum Priority Standby at the airportTier BenefitPriority Stand-by at airport when traveling on a waitlistedticketApplicableonBlue Blue Plus Silver Gold Platinum Members will enjoy the highest priority in the order of their tier status, at the time of flight closure, as per check-in procedures<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
At the airport= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Priority Baggage TaggingTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumPriority Baggage Tagging Additional Baggage AllowanceTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumAdditional Baggage AllowanceFor flights within India and international flights, notavailable on ATR flights 10 kgs 15 kgs 20kgs 5 kgs 10 kgsTo / from USA and Canada 1 piece @ 23 kgsAdditional baggage allowance is not available on flights operated on ATR aircraft due to loading regulations<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
At the airport= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Lounge accessTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumLounge access within India - (Self only)Première Economy Lounge access International - (Self only)First Class / Première Economy Lounge access will be offered at the departure airport, wherever available<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
For in-transit <strong><strong>Jet</strong>Privilege</strong> members, lounge access will be offered only if the onward journey is on a <strong>Jet</strong> <strong>Airways</strong> or <strong>Jet</strong>KonnectflightLounge access is applicable only to the member and not applicable to accompanying guests<strong>Jet</strong> <strong>Airways</strong> Lounge across domestic airports will only be available at Mumbai, Delhi, Kolkata, Bengaluru, Chennai, Hyderabad,Goa, Ahmedabad, Vadodara, Pune and KochiAt Kolkata – The <strong>Jet</strong> <strong>Airways</strong> Lounge has shifted landside and will therefore not be accessible post the security-checkAt Chennai – <strong><strong>Jet</strong>Privilege</strong> members and guests flying Première can avail of the TAJ Lounge as the <strong>Jet</strong> <strong>Airways</strong> Lounge is no longeravailable. The TAJ Lounge is not available for service between 2200 hrs and 0430 hrs<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMilesThe <strong><strong>Jet</strong>Privilege</strong> programme offers you multiple opportunities to earn JPMiles on <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect and <strong>Jet</strong> <strong>Airways</strong> marketedcodeshare flights and when availing the services of our Programme Partners.Earning on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong> <strong>Airways</strong> marketed codeshare flightsThe number of Base JPMiles (TPM - Ticketed Point Mileage) earned is the direct travelled distance between the origin and destinationcity-pair. JPMiles earned are based on the fare and cabin travelled. The percentage of Base JPMiles is displayed below:Cabin Class % of Base JPMilesFirst Class F and A 100% + (Cabin Bonus of 125% for Platinum and 100% for other members)Première C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)EconomyY, M, T, U, N, L, Q, S, K, H, V, O, W and B 100%G 75%<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMilesEarning on <strong>Jet</strong>KonnectCabin Class % of Base JPMilesFlights operating with S2 codePremière C, J and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)EconomyW, Y, U, K, S, H, E, X, N, Q, M, O, G, R, I and Z 75%V 50%Flights operating with 9W codePremière C, J, Z, I and P 100%+ (Cabin Bonus of 60% for Platinum and 50% for other members)EconomyY, M, T, U, N, L, Q, S, K, H, V, O, W and B 75%G 50%For the Base JPMiles (TPM) you earn on different sectors, please visit the Mileage Calculator section on jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMiles= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Cabin Bonus (as shown above)Tier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumCabin Bonus (% of Base JPMiles)First Class 100% 100% 100% 100% 125%Première 50% 50% 50% 50% 60%Additional Tier BonusTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumTier Bonus (% of Base JPMiles) 10% 20% 30%<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMiles= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)JPMiles will be earned as per class flownJPMiles will be earned as per the original booked class in Economy when utilizing Upgrade Vouchers or the JPMiles Upgrade facilityand upgrading to class D/R on <strong>Jet</strong> <strong>Airways</strong> and class D on <strong>Jet</strong>KonnectThe following are not eligible for earning of Tier Points or Tier JPMiles- On <strong>Jet</strong> <strong>Airways</strong>: Class D (Redemption/Interline), E (Interline), R and X (Redemption)- On <strong>Jet</strong>Konnect: Class D (Redemption/Interline), L (Interline), and B (Redemption)Bonus JPMiles on e-Services, Upgrade Vouchers and JPMiles Upgrade facilities cannot be availed against Group fares ie. G class on<strong>Jet</strong> <strong>Airways</strong> and G/V class on <strong>Jet</strong>Konnect. All these features are subject to other terms and conditionsTier JPMiles include only Base JPMiles and Cabin Bonus. They do not include Tier Bonus or any other Bonus JPMiles<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMiles= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Bonus JPMiles for e-ServicesServiceApplicableonBlue Blue Plus Silver Gold PlatinumBonus JPMiles for e-services^ - Online/IVR<strong>Jet</strong> <strong>Airways</strong> e-booking services -500 Bonus JPMiles<strong>Jet</strong>Konnect e-booking services -250 Bonus JPMiles Bonus JPMiles for Web/Kiosk/SMS check-in*<strong>Jet</strong> <strong>Airways</strong> e-check in services -250 Bonus JPMiles<strong>Jet</strong>Konnect e-check in services -125 Bonus JPMiles <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMiles^ Applicable for e-services at jetairways.com and jetkonnect.com* Kiosk Check-in facility is available only on <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect flights (9W code)* Web, Kiosk, SMS check-in cannot be availed on codeshare flights* Bonus JPMiles for e-services will be credited as applicable for relevant servicese-Services are subject to terms and conditions as published on jetairways.comEarning with over 100 Programme Partners<strong><strong>Jet</strong>Privilege</strong> programme partners include some of the leading names in airline, co-brand credit card, conversion, hotel, regale, retail, e-retail, lifestyle, entertainment, car rental, telecommunication and publishing. Earn Partner JPMiles and enjoy service benefits. Fordetails please visit the <strong><strong>Jet</strong>Privilege</strong> Partners section on jetairways.comPromotional BonusAvail of limited period Bonus JPMiles offers from <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect and Programme Partners whenever available and add to theirJPMiles balance.Purchase JPMilesTop up JPMiles into your <strong><strong>Jet</strong>Privilege</strong> account or another account. Purchase JPMiles at jetairways.com @ Rs.1.25 per JPMile with aminimum purchase of 500 JPMiles and in multiples of 100 thereafter.<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Multiple opportunities to earn JPMilesClaim Missing JPMiles= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Tier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumClaim missing JPMiles online through jetairways.com Claim missing JPMiles by contacting the <strong><strong>Jet</strong>Privilege</strong>Service Centre JPMiles are credited to the membership account automatically; provided the membership number is recorded at the time ofbooking and at check-in with <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect or Programme Partners, and the name in the booking is in the same formatas printed on the membership card. However, if there are any <strong>Jet</strong> <strong>Airways</strong> or <strong>Jet</strong>Konnect missing flights, claim them onlineRetro credit can be claimed for <strong>Jet</strong> <strong>Airways</strong> and <strong>Jet</strong>Konnect flights taken in the last 180 days from current dateOnline retro credit is possible if the check-in system at the departure city is automated. Please contact <strong><strong>Jet</strong>Privilege</strong> Service Centrefor updating JPMiles for manual stationsIncase the member has availed of an upgrade to Première or First Class against vouchers, JPMiles upgrade, cash upgrade or anyinvoluntary upgrade done at the airport; it will take a minimum of 6 days for automatic-credit of flights. Members must contactthe <strong><strong>Jet</strong>Privilege</strong> Service Centre, should the flight still not reflect in the account.For Partner activities, JPMiles can be claimed in the last 180 days from current date and not preceding the enrolment dateFor any missing partner activities, please contact the <strong><strong>Jet</strong>Privilege</strong> Service Centre with relevant proof of activity (i.e. original orclear photo copy) of: - ticket and boarding pass for Airline Partners and invoices for Non-AirlineJPMiles earned through our Programme Partners may take 6-8 weeks to reflect in the accountTo claim missing JPMiles online visit the Claim Missing Miles section on jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Redemption of JPMiles= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Redeem JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumEligibility criteria: on accumulating 3500 JPMiles and 2 activities on <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect and on programme partnersFor Award travel: Online / Offline / Redeem at <strong><strong>Jet</strong>Privilege</strong>Service centre / IVR / online request formTransfer JPMiles to another account (Rs.200 per block of500 JPMiles) with a minimum of 500 JPMiles and inmultiples of 500 thereon. JPMiles Upgrade: One-cabin upgrade on revenue ticket Cash N Miles: Pay part cash & part miles ( revenue, selectflights within India (9W code) booked at jetairways.comCash Upgrade: Upgrade to Première on award travel(within India)20% discount on redemption requirement up toSeptember 30, 2012: Redeem JPMiles online atjetairways.com for an award travel within India <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Redemption of JPMilesThe minimum requirement for an award travel within India on the shortest route is 4000 JPMilesCash upgrade for Rs. 2000 for travel between Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai andThiruvananthapuram or Rs. 1000 on other sectorsFilling up the online award request form, does not entitle members to a 20% discount on redemption of JPMilesUpgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable.Differential tax if any, will be payable, prior to check-inFor details and terms and conditions, on the above features, please visit the Redeem JPMiles section on jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Other Benefits= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)1st Flight Bonus - 250 Bonus JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold Platinum1st Flight Bonus - 250 Bonus JPMiles Blue Plus tier attainment Bonus - 750 Bonus JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumBlue Plus tier attainment Bonus - 750 Bonus JPMiles Non-expiry of JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumNon-expiry of JPMiles <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Other BenefitsUpgrade VouchersVouchers can be redeemed for a one-cabin upgrade, i.e. from Economy to Première or Première to First Class, based on our 'TraveledDistance'* concept.*Distance between two cities, calculated as per IATA Ticketed Point Mileage (TPM).15013001475165018501TPM
Other Benefits= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)Tier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumElite tier upgrade vouchersNo. of vouchers given on upgrade / renewal 1 3 5Eligible booking classes for usage of upgrade vouchersEconomy to PremièrePremière to First ClassY, M, T, U, N, L, Q, S and K classC, J, Z, I and P classAny revenuefare type(except Gclass)Economy to Première - if flight is operated under 9W codeEconomy to Première - if flight is operated under S2 codeY, M, T, U, N, L, Q, S and K classW, Y, K, U, T, S, H, E, X and N classAny revenuefare type(except G / VAny member /guest holding a <strong><strong>Jet</strong>Privilege</strong> Platinum upgrade voucher can use it on any revenue fare type (except G class on <strong>Jet</strong><strong>Airways</strong> and G / V class on <strong>Jet</strong>Konnect)Members receive elite tier upgrade vouchers when the Tier Points or Tier JPMiles required for a tier upgrade or renewal iscompleted. In case of tier status changing to a lower tier, upgrade voucher(s) will be awarded as per the Tier Points and TierJPMiles earned for either Gold or Silver tier renewalclass)<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Other Benefits= <strong>Jet</strong> <strong>Airways</strong>, = <strong>Jet</strong>Konnect (flights sold as 9W, S2, 9W*S2 and S2*/9W)To get your upgrade:Call <strong>Jet</strong> <strong>Airways</strong> Reservations at least 15 hours prior to your flightRequest upgradea) If available, will be confirmed immediately. Provide the voucher number and expiry dateb) Else, you may request for a listing. Listing is not a confirmation. Hence, on arrival at the airport check-in counters, list your selffor the Upgrade. At check-in closure, subject to seat availability, seat will be released in lieu of the voucher(s)Please arrive at the airport at least 60 minutes prior to departure for flights within India and 3 hours prior departure forinternational flight. Proceed to the Première check-in counter and present the correct upgrade voucher(s).Please note:Valid on single, one-way, direct, non-stop <strong>Jet</strong> <strong>Airways</strong>/ <strong>Jet</strong>Konnect marketed and operated domestic and international flights andon code-share flights within India. Not applicable on Airline Partners, international codeshare flights and on documents issued byother airlinesVoucher can be used by the member or transferred to anyone by the memberIn case of through-flights with en route stops, the upgrade will be offered if the seating in the next class of service can beconfirmed for all segments of the flight, at the time of offering the upgrade. (Incase of different flight numbers, multiple voucherswill be required)Voucher upgrade is subject to capacity and class controlsLost/stolen voucher(s) will not be replaced. No refund/exchange/extension. Voucher(s) does not hold any cash value.JPMiles will be credited as per the original booked classMembers not listed, may not be accommodated at departureUpgrades are liable for taxes/charges/ fees like airport departure tax, fuel/insurance surcharge or any other levies as applicable.Differential tax if any, will be payable, prior to check-in<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Other BenefitsBaggage TagsTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumBaggage Tags 2 2 2To replace a lost card or baggage tag, place a request with <strong><strong>Jet</strong>Privilege</strong> Service Centre in writing. 500 JPMiles will be chargedtowards replacement<strong><strong>Jet</strong>Privilege</strong> account updates - online / SMSTier BenefitApplicableonBlue Blue Plus Silver Gold Platinum<strong><strong>Jet</strong>Privilege</strong> account updates - online / SMS <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
Other Benefits<strong><strong>Jet</strong>Privilege</strong> account updates through SMS Send an SMS to 56388JPMiles BalanceJPBAL <strong><strong>Jet</strong>Privilege</strong> NumberMileage Expiry detailsJPEXP <strong><strong>Jet</strong>Privilege</strong> NumberCurrent Tier statusJPTIER <strong><strong>Jet</strong>Privilege</strong> NumberTier Review DateJPREV <strong><strong>Jet</strong>Privilege</strong> NumberTo get a list of all the above service codesJPAvailable only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the <strong><strong>Jet</strong>Privilege</strong>membership account.In case the mobile number has changed, members can update the profile at jetairways.com or call the <strong><strong>Jet</strong>Privilege</strong> Service CentreDedicated Customer Service CentreOur Guest service executives will assist you with programme related information. For contact details, please visit the ‘Service Centre’section at jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
With Programme PartnersOur Programme Partners include some of the world’s leading names in airlines, hotels, finance, lifestyle, car rental, entertainment,publishing, regale, retail, e-retail and telecommunication. For details, please visit the Partners section at jetairways.com.Earn JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumEarn JPMilesOn over 100 airand non-airprogrammepartners Redeem JPMilesTier BenefitApplicableonBlue Blue Plus Silver Gold PlatinumRedeem at <strong><strong>Jet</strong>Privilege</strong> Service Centre / requestonline (on accumulating 3500 JPMiles + 2 activitieson <strong>Jet</strong> <strong>Airways</strong>, <strong>Jet</strong>Konnect and on programmepartners)All AirlinePartners <strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
With Programme PartnersAdditional Baggage AllowanceTier BenefitApplicableonBlue Blue Plus Silver Gold Platinum<strong>Jet</strong> <strong>Airways</strong>Additional Baggage Allowancemarketed andbrussels airlinesoperated codeshare 10 kgs15kgs20kgsflightsThe information herein is subject to change. For terms and conditions applicable and latest updates, please visit jetairways.com<strong>Jet</strong> <strong>Airways</strong> (I) Ltd. Last updated on April 1, 2012
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