Solution Architecture Report - IRDA

Solution Architecture Document - IRDA Business Analytics Project5. Present IT Infrastructure at IRDA5.1 Existing applications used in IRDAAlong with the gathering of functional requirements from the different departments, a study regardingthe existing IT environment for IRDA was also conducted. The findings of the study were based on theinputs from the IT department and the different documents containing specifications of the existingoperational applications used in the organization. The current IT system landscape of IRDA can bedivided in to two parts. Web based and non web based systems. Presently IRDA has three websites andthe different web based modules/components under each of them are the shown as the following:www.irda.gov.in:oooooooContent Management – Used for storing, controlling, versioning, and publishing industry-specificdocumentation such as news articles, operators' manuals, technical manuals, sales guides, andmarketing brochuresBrokers Online Filing – Used for filling up online forms for registering the brokers with IRDA. Thisfacility is available online in this portal.Grievance Management - The grievance management system tracks the new complaint,forwarded complaints, update status of complaints, rending the insurers and generating somecustomized reports on the basis of the complaints.New Business Statistics – This module is designed to capture new business data for both life andnon life departmentAdvertisement - This module is designed to track the details advertisements for each insurer.The module also tracks those advertisements that are released by intermediaries.Third Party Administrator - This module is designed to track the details of the third partyadministratorsSurveyor Licensing System - Surveyor Licensing Module is developed to track the information onthe surveyor. It consists of the pre-defined HTML forms which are robust and secure.www.irdaindia.org:oAgency Licensing Portal - This is a system developed for online licensing of the agents andcorporate agentswww.irdaonline.org:Presently there are no components hosted in this website. This website is used for informationgathering purpose only.Business Analytics Project Page 19