JOB SUMMARY:As a member of the Graduate Development Programme, you will be responsible forsupporting <strong>and</strong> contributing to the work of your host Corporate function <strong>and</strong> team,delivering projects <strong>and</strong> day-to-day outcomes to meet business needs.The Graduate role will also assist the Corporate Management Team with long-termproject work through research, analysis <strong>and</strong> by taking ownership of specific workstr<strong>and</strong>s (under suitable direction). With a focus on continually improving outcomes,you will develop <strong>and</strong> use best practice to deliver services, applying theoreticalknowledge <strong>and</strong> skills within a practical <strong>and</strong> complex work environment.MAIN DUTIES AND RESPONSIBILITES:Safeguarding1. Underst<strong>and</strong>ing the values <strong>and</strong> purpose of <strong>Cafcass</strong>, <strong>and</strong> its commitment tosafeguarding <strong>and</strong> improving outcomes for children <strong>and</strong> families.2. Supporting <strong>and</strong> contributing to organisational wide activities to meet statutory <strong>and</strong>professional responsibilities with regard to safeguarding children.Service Effectiveness Including Information Management1. Working within various project teams, taking responsibility for the delivery ofspecific str<strong>and</strong>s of project work, including research activities, analysing <strong>and</strong>presenting information, liaison <strong>and</strong> negotiation with internal <strong>and</strong> externalstakeholders <strong>and</strong> arranging meetings <strong>and</strong> briefings.2. Undertaking research on a variety of topics <strong>and</strong> issues, <strong>and</strong> presenting findings ina confident <strong>and</strong> professional manner using a variety of media.3. Collating <strong>and</strong> analysing information as required, ensuring accuracy <strong>and</strong> deliveringto agreed timescales.4. Ensuring compliance with data protection legislation <strong>and</strong> the <strong>Cafcass</strong> informationassurance policy <strong>and</strong> procedure at all times.5. Constantly reviewing systems <strong>and</strong> processes, making recommendations forimprovements in effectiveness <strong>and</strong> identifying potential inefficiencies.6. Responsible for internal records, including input into databases <strong>and</strong> systems asinstructed, maintaining office records <strong>and</strong> filing systems (both physical <strong>and</strong>electronic as appropriate).Support to Achieve Effective Service Delivery1. Developing <strong>and</strong> maintaining: policies; management guidance; processes <strong>and</strong>systems.2. Demonstrating strong problem solving approaches, including the ability to analyse<strong>and</strong> implement changes to service delivery, <strong>and</strong> directly contribute to continuousservice improvements.3. Demonstrating strong written <strong>and</strong> verbal communications on a daily basis, byproducing reports, papers, briefings, policies, articles <strong>and</strong> other documentation,<strong>and</strong> presenting these as <strong>and</strong> when required.Graduate <strong>Job</strong> <strong>Profile</strong> 130304 2
4. Assisting in the implementation of recommendations from inspections, includingmonitoring <strong>and</strong> reviewing of action plans.5. Preparing business reports <strong>and</strong> communications appropriate to the intendedaudience that deliver the required impact <strong>and</strong> outcomes.Engagement & Partnership Working1. Liaising between <strong>Cafcass</strong> National Office <strong>and</strong> a number of key stakeholders, suchas: Local Offices; Heads of Service; inspectors <strong>and</strong> auditors; Governmentdepartments; the Judiciary; others as necessary.2. Developing <strong>and</strong> maintaining effective working relationships with all colleagueswithin the host function/team, project teams <strong>and</strong> other key contacts, internally <strong>and</strong>externally, at all times.3. Becoming a pro-active team member, playing a full part in meetings <strong>and</strong> events,as appropriate <strong>and</strong> required.4. Maintaining communications materials, such as intranet <strong>and</strong> internet pages,ensuring guidance, policies <strong>and</strong> procedures are accessible to staff <strong>and</strong> serviceusers.5. Promoting diversity <strong>and</strong> equality to ensure that practice <strong>and</strong> engagement is freefrom discrimination, in accordance with <strong>Cafcass</strong> policy <strong>and</strong> equal opportunitieslegislation.General1. Taking responsibility for your continuing professional <strong>and</strong> personal development.2. Contributing to the wider planning of <strong>Cafcass</strong> as required.3. At all times acting in accordance with legislation, National Directives <strong>and</strong> <strong>Cafcass</strong>policies <strong>and</strong> procedures.4. Being seen as an effective representative for <strong>Cafcass</strong>, <strong>and</strong> acting at all times in aprofessional manner conducive to promoting a positive <strong>Cafcass</strong> image.This job profile is not a definitive list of responsibilities but identifies the key components ofthe role. The specific objectives of the post holder will be subject to review as part of theindividual performance review process.Graduate <strong>Job</strong> <strong>Profile</strong> 130304 3