Facilitator Overheads and Participant Handouts For Modules 1-6 - PHI

EMPLOYING, SUPPORTING, AND RETAININGYOUR PERSONAL ASSISTANTAn Orientation Workshop forConsumers Living with DisabilitiesGoal:As a result of completing this workshop, participants willbe more effective in finding, supporting, and supervisingpersonal assistance staff, resulting in more success inretaining such staff.Objectives:By the time participants complete this workshop, they will beable to:• Describe the consumer-directed service model and the rightsand responsibilities that go with consumer-directed services.• Identify their personal care needs and preferences.• Place ads, screen, interview, and hire personal assistants whocan best match and support their needs and preferences• Communicate better, including listening, asking open-endedquestions, and paraphrasing.• More effectively manage difficult conversations and situations,applying communication skills.Handout/ Overhead: Introduction to workshop series…Module 1 (M1); Activity 1.1 (A1.1)