2010 Annual report - Nedbank Group Limited

Nedbank (Swaziland) Limited StrategyThe Nedbank Swaziland vision is ‘BuildingSwaziland’s most admired bank... by ourstaff, clients, shareholders, regulators andcommunities.Underpinning the vision and strategy is the bank’svalues that drive its decisions and behaviours,namely integrity, respect, accountability, pushingbeyond boundaries and being people-centred.During the past year, the bank’s strategic planswere reviewed against the backdrop of forcesthat are likely to influence the business in thefuture, including:Focus Areas• Business banking;• SME’s;• Group Schemes;• ABF; and• Private Banking.Focus Areas -What we are good at• Business banking (growing primaryrelationships) – we are No. 3 aspiring to beNo.1; and• Maintained total market share.Enablers/Dependencies• Electronic banking/debit cards/POS;• Leverage share of wallet;• Cash solutions (cash devices and drop safes);• People/capacity/resources/skills;Nedbank (Swaziland) Limited Annual Report 201024