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Delivering Financial Inclusion Services to Rural Citizens through the ...

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<strong>Delivering</strong> <strong>Financial</strong> <strong>Inclusion</strong> <strong>Services</strong> Through <strong>the</strong> Common Service CentersExpectedRevenueBased on initial implementations, BCs on an average are earning <strong>the</strong>following:Rs. 8,000- Rs. 10,000 per month per CSP from basic bankingactivities, with a minimum of Rs. 3000 per month per CSP Up <strong>to</strong> Rs. 50,000 per month per CSP from business facilita<strong>to</strong>ractivities (eg. loans and kisan credit card processing)Note 1: These earnings are based on <strong>the</strong> number of GovernmentScheme wage and benefit disbursements that are linked with bankingactivities at CSCs.Note 2: SBI pays commission <strong>to</strong> its BC- in this case <strong>the</strong> SCA. The BC’sCSPs- in this case <strong>the</strong> CSC/VLE’s earning will depend on its revenueshare agreement with <strong>the</strong> BC (SCA).3. Estimated Revenue from Delivery of <strong>Financial</strong> <strong>Services</strong> Initial implementation in Madhya Pradesh reveals that a CSC can earn between Rs. 3000and Rs. 50,000 a month <strong>through</strong> financial service offerings, and linkages withGovernment Scheme for wage and benefit disbursements.Experience from existing implementations indicates that when Government Schemewage and benefit disbursements are linked <strong>to</strong> bank accounts, income increases.Example: Assume a Block which has 20 CSCs, and approximately 20,000 MGNREGSbeneficiaries of which only 12,000 are active workers. Following is <strong>the</strong> potential earningof a BC per CSP (based on practiced remuneration structures as offered by SBI):o Opening of bank accounts: 20,000 @ Rs 25 each = Rs 5,00,000 (one time)o MGNREGS wages for all active beneficiaries per annum: 12,000 nos. @ Rs12,000 per annum = Rs 14,40,00,000o Commission for BCs @ 0.5% of <strong>to</strong>tal transactions = Rs 7,20,000 per annumo Earnings per BC per annum per CSP: Rs 7,20,000 / 20 = Rs 36,000 (i.e, Rs 3000per month per CSP)o Note: 20 BCs located in 20 Panchayats can comfortably open 10 accounts a dayeach, thus achieving a target of 20,000 accounts in 100 days.The above illustration clearly demonstrates that just one Government linkage can make<strong>the</strong> creation of a viable banking facility in rural areas easy. Linking o<strong>the</strong>r schemes suchas scholarships, pensions etc. can make financial inclusion more viable and profitable.Fur<strong>the</strong>r, as <strong>the</strong> market matures, and with <strong>the</strong> availability of more relevant financialservices, earning potential for CSPs will increase.4. Government Scheme Linkages Ensure Sustained Banking <strong>through</strong> CSCs While opening bank accounts for <strong>the</strong> unbanked in rural India is a first step in ensuringfinancial inclusion, it is important that <strong>the</strong>se accounts remain active with citizensregularly accessing <strong>the</strong>ir accounts for:9

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