Proving Your Library's Value: A Toolkit for Transportation Librarians
Proving Your Library's Value: A Toolkit for Transportation Librarians
Proving Your Library's Value: A Toolkit for Transportation Librarians
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TECHNICAL REPORT DOCUMENTATION PAGE1. Report No.: cmr 13-007 2. Government AccessionNo.:4. Title and Subtitle: <strong>Proving</strong> <strong>Your</strong> Library’s <strong>Value</strong>:A <strong>Toolkit</strong> <strong>for</strong> <strong>Transportation</strong> <strong>Librarians</strong>7. Author(s): A.J. Million, Sheila M. Hatchell, andRoberto A. Sarmiento3. Recipient’s Catalog No.:5. Report Date: September 20126. Per<strong>for</strong>ming Organization Code:8. Per<strong>for</strong>ming Organization Report No.:9. Per<strong>for</strong>ming Organization Name and Address:HS InFocus, LLC800 K. Street NEWashington, DC 2000212. Sponsoring Agency Name and Address:Missouri Department of <strong>Transportation</strong>Construction & MaterialsP.O. Box 270Jefferson City, MO 6510210. Work Unit No.:11. Contract or Grant No.: Tryy112713. Type of Report and Period Covered: Final Report14. Sponsoring Agency Code: MoDOT15. Supplementary Notes:This investigation was conducted under the auspices of the Federal Highway Administration Pooled Fund Program,TPF-5(237).16. Abstract:Historically, all types of libraries have faced pressure to demonstrate their worth. This <strong>Toolkit</strong> was created to provideexamples, guidelines, and applications to alleviate such pressure. It was written by the authors after conducting in-depthresearch, analysis, and discussions. It distills contemporary research <strong>for</strong> the transportation community. A survey wasconducted to gather primary in<strong>for</strong>mation and supplement our findings while ROI calculator options were developed.Real world lessons were requested from practicing librarians. The team found that communicating value is mostaccurately addressed by individual libraries. To properly document value requires the development of library-specificgoals, metrics, and success stories.17. Key Words:Libraries, Management, Marketing, Research,Return-on-Investment, <strong>Value</strong>18. Distribution Statement:No restriction. This document is available to thepublic through the National Technical In<strong>for</strong>mationService 5285 Port Royal Road Springfield VA 2216119. Security Classification(of this report):Unclassified20. Security Classification(of this page):Unclassified21. No. of Pages: 52 22. Price:
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