13.07.2015 Views

Joint Commission Review Crosswalk for Chaplain Services

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through contractual agreement are provided safely andeffectively.contractual agreements. Those servicesmust also be safe and effective.Elements of Per<strong>for</strong>mance:1. The hospital describes, in writing, the nature andscope of services provided through contractualagreements.4. Leaders monitor contracted services by establishingexpectations <strong>for</strong> the per<strong>for</strong>mance of the contractedservices.LD.04.04.03 New or modified services or processes arewell-designed.Elements of Per<strong>for</strong>mance:1. The hospital's design of new or modified services orprocesses incorporates the needs of patients, staff,and others.2. The hospital's design of new or modified services orprocesses incorporates the results of per<strong>for</strong>manceimprovement activities.4. The hospital's design of new or modified services orprocesses incorporates evidence-based in<strong>for</strong>mationin the decision-making process.Note: For example, evidence-based in<strong>for</strong>mationcould include practice guidelines, successfulpractices, in<strong>for</strong>mation from current literature, andclinical standards.7. Leaders involve staff and patients in the design ofnew or modified services or processes.LD. 04.04.07 The hospital considers clinical practiceThis might be part of a CQI approach.<strong>Chaplain</strong>s participate in hospital and16

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