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Guidance for AA1000AS (2008) Assurance Providers - AccountAbility

Guidance for AA1000AS (2008) Assurance Providers - AccountAbility

Guidance for AA1000AS (2008) Assurance Providers - AccountAbility

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A Note on CompletenessCompleteness is no longer included as a principle in AA100AP (<strong>2008</strong>). Howeverit remains an important concept in providing assurance on adherence to thethree <strong>AccountAbility</strong> Principles.Completeness is about being comprehensive and balanced.Completeness considers:• The breadth of understanding: <strong>for</strong> example, has the organisation coveredthe landscape, or has it left out anything?• The depth of understanding: <strong>for</strong> example, has the organisation consideredall aspects of the impact of the issues; does it fully understand the natureof stakeholder concern?• The time period: <strong>for</strong> example, does the organisation understand thematurity of the issue and its capacity <strong>for</strong> response, and does it understandhow to respond in the long term as well as the short term.• The balance: is the in<strong>for</strong>mation unbiased and are both positive and negativetrends addressed.The assurance provider brings an understanding of completeness to theevaluation of the nature and extent of adherence to the principles and thereliability of per<strong>for</strong>mance in<strong>for</strong>mation.4.2.2 Evaluation of specified sustainability per<strong>for</strong>mance in<strong>for</strong>mationWhen evaluating specified sustainability per<strong>for</strong>mance in<strong>for</strong>mation the assuranceprovider will focus on the reliability of reported in<strong>for</strong>mation. The evaluationwill there<strong>for</strong>e cover the (qualitative and quantitative) assertions made by theorganisation about its sustainability per<strong>for</strong>mance, as well as the underlyingsystems, processes, in<strong>for</strong>mation and data.The assurance provider brings an understanding of completeness to theevaluation of the reliability of per<strong>for</strong>mance in<strong>for</strong>mation.24 September, 2009

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