Letter of Complaint Assignment The letter of complaint is an effective ...

Letter of Complaint AssignmentThe letter of complaint is an effective way to have your concerns raised andaddressed. Writing an actual letter demonstrates your seriousness aboutdocumenting an issue and expecting a response. It is the most formal,legitimate way to initiate change on a small scale, and, in a sense, it isargument at its most effective. In some ways, a complaint letter is like anargumentative essay you would write for your classes, but, in this case, yourthesis is not necessarily stated in the first paragraph.InstructionsFirst, choose a real situation for your writing focus. Made up scenarios aremuch more difficult to carry out effectively. Identify the problem and thinkabout the points you want to make. Be sure to arrange your letter effectively.Give it an introductory paragraph in which you tell the reader why you arewriting. State the nature of the problem. Be specific about which product,service, or expectation is of concern. In subsequent paragraphs, explain thecrucial details clearly and simply. Refer to official warranties, policies, orinstructions by quoting and referencing them. You may even enclosephotographs or other evidence that documents the problem if you feel this willhelp make your case more clear to the reader. Then, in closing, suggest areasonable solution and/or request that the reader assist you in a way that willbe productive. Be sure to include contact information.As with any letter, the complaint letter requires the writer to maintain goodrelations with the reader, even when circumstances may be stressful,challenging, and unfair. Stress your seriousness in seeking a resolution, butrefrain from creating a threatening or angry tone.DeliverablesYour letter of complaint should be typed in proper business letter format, beapproximately one-page in length, and exhibit all the qualities of goodtechnical writing – conciseness, organization, clarity, & correctness (includingformatting and grammar). We will write two drafts – a rough draft to berevised, edited, and proofread and a final draft to submit for a grade. The finaldraft will also be submitted to turnitin.com. Please submit your letter and your

draft(s) in a pocket folder (paper or plastic) with your name on the outside. Donot bind or brad your material in the folder. Just use the pockets to secureyour assignment.Due Date: As noted on your class schedule.