FAQ â THE MILLEMIGLIA e-COUPON PROMOTION ... - Alitalia

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It is recommended to act soon, however, as there are only 40,000 MilleMiglia e-Coupon Awardsavailable, including 30,000 MilleMiglia Standard awards (for Basic and Ulisse customers) and10,000 MilleMiglia Premium awards (for Freccia Alata and Freccia Alata Plus customers).The following table shows the maximum number of MilleMiglia e-Coupons available by value:MM E-COUPON AWARDVALUE RANGEMILLEMIGLIA STANDARD(Basic and Ulisse Members)MILLEMIGLIA PREMIUM(Freccia Alata and FrecciaAlata Plus Members)€ 100 - € 250 25,000 MM e-Coupons 5,000 MM e-Coupons€ 300 - € 1,000 4,500 MM e-Coupons 4,000 MM e-Coupons€ 1,500 - € 4,000 500 MM e-Coupons 1,000 MM e-CouponsTOTAL 30,000 MM e-Coupons 10,000 MM e-CouponsSECTION 2 – USING MILLEMIGLIA e-COUPONS1. I’ve requested a MilleMiglia e-Coupon. How do I use it?You can use your MilleMiglia e-Coupon for your next purchases with Alitalia by visiting thewebsite www.alitalia.com. Your Alitalia flights must be purchased from January 1 st throughDecember 31 st 2013 by visiting the website www.alitalia.com or any one of the Alitaliainternational sites that make use of euro currency (www.alitalia.it; www.alitalia.be; www.alitalia.gr;www.alitalia.de; www.alitalia.nl; www.alitalia.fr; www.alitalia.es).2. Can MilleMiglia e-Coupons only be used by the members who requested them?No, they can also be used to purchase tickets for third parties. They can even be used to purchasemultiple tickets on the same reservation, for up to a maximum of 7 passengers, provided that all thetickets are paid for in a single transaction on the Alitalia website.3. Can I use more than one MilleMiglia e-Coupon for a single ticket or transaction?No, only one MilleMiglia e-Coupon can be used for each payment transaction on the WEB.4. If the value of the MilleMiglia e-Coupon is greater than the cost of the ticket, what happens? WillI receive change for the difference?No, customers will not receive change when using a MilleMiglia e-Coupon that exceeds the amountof the fare purchased.5. Can the MilleMiglia e-Coupon be used to pay sales taxes and surcharges when purchasing aticket?
Yes, the MilleMiglia e-Coupon applies to the entire price of the ticket, including all taxes andsurcharges, for single transactions carried out on the Alitalia website.6. I have a MilleMiglia e-Coupon worth € 1,000. I’d like to purchase a ticket from Rome to LasVegas on your website. Is this possible?MilleMiglia e-Coupons can only be used to purchase flights operated by Alitalia, and are not validfor purchasing flights operated by our partner airlines.The best solution for your itinerary is to purchase a ticket to New York or another Alitaliadestination in the United States using your MilleMiglia e-Coupon, and to request a connectingdomestic flight separately.7. I have a second e-Coupon to be used by March 2013. Can I combine my two coupons and usethem to purchase a ticket?No, MilleMiglia e-Coupons can not be used in combination with other promotional codes or otherMilleMiglia e-Coupons.8. Which websites accept MilleMiglia e-Coupons?You can use your MilleMiglia e-Coupon to purchase Alitalia flights from January 1 st throughDecember 31 st 2013 by visiting the website www.alitalia.it or, if you live abroad, by visiting anyone of the Alitalia international sites that make use of euro currency (www.alitalia.com;www.alitalia.be; www.alitalia.gr; www.alitalia.de; www.alitalia.nl; www.alitalia.fr;www.alitalia.es).SECTION 3 – CHANGES AND REFUNDS WITH MILLEMIGLIA e-COUPONS1. Can I make changes to a ticket I purchased using a MilleMiglia e-Coupon?Yes, tickets purchased using MilleMiglia e-Coupons can be changed and/or refunded in accordancewith the rules published and foreseen by the fare at the time of the purchase. If the purchased fareallows for a full or partial refund on the ticket, this can be done by contacting our Customer Center.In this case, you will be charged a penalty of € 55 for the operation and will be sent a newMilleMiglia e-Coupon of the same value to replace the original. The new e-Coupon will be valid forpurchasing additional Alitalia tickets up until and no later than December 31 st 2013. The miles usedto request MilleMiglia e-Coupons will not be refunded under any circumstances.2. I requested 2 MilleMiglia e-Coupons worth € 100 each. Can I exchange them for a single e-Coupon worth € 200?Once issued, MilleMiglia e-Coupons can not be changed or cancelled.
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FAQ â THE MILLEMIGLIA e-COUPON PROMOTION ... - Alitalia

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FAQ â THE MILLEMIGLIA e-COUPON PROMOTION ... - Alitalia