NCC - Oklahoma Foundation for Medical Quality

Improving Individual Patient Care (IIPC)National Coordinating Center (NCC)RoadmapQIO/CMS/NCC Monthly CallJanuary 18, 2012

The Road• QIOs – started down the road in August• IIPC NCC – started down the road inDecember• We met – QualityNet Conference in December• Now, where are we going?

Who is driving the IIPC NCC• Cathy Maffry, Director• Marilyn Reierson, HAC/NH Program Manager• Carol Shenold, HAI Clinical Topic Lead• Kelly O'Neill, HAC/NH Clinical Topic Lead• Greg Bridges, ADE Clinical Topic Lead• Wato Nsa, Analytic Director• Allen Ma, ADE Analytic Lead• Dana Auden, HAI/HAC Analytic Lead• Katelynn Nix, Communications Specialist• Jennifer Morris, Administrative Assistant

Asking for DirectionsWhat we asked for• IIPC NCC asked forcontact/lead names forIIPC components• IIPC NCC asked forneeds assessmentcompletion – may becompleted until 1/19/2012at:• http://www.surveymonkey.com/s/IIPCNCCQIOAssessmentWhy we asked• Help us identify contactsfor specific areas• Help us identify QIOneeds and expectationsso that efforts can bedirected where they areneeded

IIPC Aim Goals• Reducing Healthcare-acquired Infections(HAI)• Reducing Healthcare-acquired Conditions(HACs) in Nursing Homes• Reducing Adverse Drug Events (ADE)through the Patient Safety Clinical Pharmacyservices Collaborative (PSPC)• Supporting the CMS Hospital QualityReporting and Improvement Program byproviding improvement assistance

NCC Tasks• Develop and coordinate IIPC National Learningand Action Network (LAN) meetings• Tool development, dissemination and training• Technical assistance to QIOs and othercontractors• Data collection and analysis• Communication• Support CMS involvement in Patient SafetyPharmacy Services Collaborative (PSPC)• Provide support to quality reporting andimprovement

IIPC Aim LANsSupport(s) by NCC• Support statewidecollaboratives• Identify high-performers• Spread successes• Develop and organizeIIPC Aim sessions forNational LAN MeetingsTimeline• Ongoing (see other tasks)• Ongoing (see other tasks)• Ongoing (see other tasks)• Based on successfulNQIL model and will bescheduled by LAN NCC-TBD

Tool Development, Disseminationand TrainingSupport(s) by NCC• Disseminate proven tools ofnational partners, such asCUSP and PSPC ChangePackage• Develop new resources asneeded and approved byCMS, such as NHSNInstructions Template,updated PrU and PRResource Guides and QuickGuide to Teaching CUSP• Provide training as identifiedand approved by CMSTimeline• Ongoing – last resourcesshared by PS QIOSC• Ongoing• TBD

Technical Assistance to QIOs andOther ContractorsSupport(s) by NCC• Clinical expertise to assistwith interventions• Assistance to identifysuccessful strategies• Assist QIOs tocollaborate with nationalexperts• Strategic advice for earlyidentification andsolutions of problematicissuesTimeline• Ongoing – as needed• Ongoing – as needed• Ongoing – as needed• Ongoing – as neededand/or identified

Data Collection and AnalysisSupport(s) by NCC• Analysis to track progresson all components – forCMS (*share with QIO)Timeline• NHSN* – TBD• NH* – 4Q2010 & 1Q2011by 1/31/2012• ADE* – TBD• Analysis to identify highperformers to spreadsuccesses, findpassionate leaders, etc• Projected quarterly forCMS and for LAN plans -TBD

CommunicationSupport(s) by NCC• Monthly QIO calls• Listserves (IIPC)• Monthly Newsletter• IIPC Mailbox (all issues)• IIPC NCC Contacts• National Provider Calls• CMS, national partners• IIPC Aim SubgroupsTimeline• 2 nd Wednesday–2pm ET• Ongoing• By 2 nd Monday• iipcaimncc@okqio.sdps.org• IIPC Overview Sheet• Projected 3-4/yr – TBD• Share update with QIOs• As needed – on going

Support CMS Involvement in PSPCSupport(s) by NCC• CMS/NCC is co-hostingADE work withHRSA/PSPCCollaborative• Collect, compile, andvalidate data*• Assist QIOs withdeveloping a FinalEvaluation SummaryTimeline• PSPC Change Package,PSPC Portal Resources,and outreach calls• Annually 2012, 2013*TBD after data access• June 30, 2014

Provide Support to QualityReporting and ImprovementSupport(s) by NCC• Quality improvementassistance NOT Qualityreporting assistance• Support provided untilnew contractor in place• Scan/disseminate careintervention materialsTimeline• Continue with Telligen forIQR and FMQAI for OQRassistance• Currently until March 15,2012• TBD - working with CMSand another contractor inthis education outreach

Ready to Go• IIPC NCC is on the road and picking up speed• IIPC NCC welcomes and is compiling yourfeedback, suggestions, and comments• Please complete the needs assessment as well asthe call evaluation. It will help us streamline futurecalls and plan training and resources• We will update the QIO community on resourcedevelopment through monthly calls andnewsletters• IIPC NCC is compiling your feedback,suggestions, and comments

IIPC Aim – CMS Team10 th SOW Contract Update

Wrap Up• Next call is Wednesday, February 8, 2012 – agenda will besent 2 days prior to call• Monthly calls will be posted with call information to QIO NetCalendar• Please complete assessment by 1/19/2012 athttp://www.surveymonkey.com/s/IIPCNCCQIOAssessment• Please complete call evaluation athttp://www.surveymonkey.com/s/BNLSVYR• Please email questions to the IIPC NCC atiipcaimncc@okqio.sdps.orgThis material was prepared by the Oklahoma Foundation for Medical Quality and Stratis Health, the National Coordinating Center (NCC) for Improving Individual Patient Care (IIPC), under contract with the Centers for Medicare & Medicaid Services (CMS), anagency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 10SOW-IIPC NCC-C7-15 011812

Improving Individual Patient CareNational Coordinating CenterOverview GuideHow do I contact the IIPC NCC?You may reach the IIPC NCC by email at iipcaimncc@okqio.sdps.org or by phone at(405) 302-3318. This email is monitored daily and tracked for follow-up.What list serve(s) should I be on for the IIPC Aim?IIPC NCC will utilize the Improving Individual Patient Care Notify and/or Discuss list serves forcommunications. To join, from your SDPS machine please go to:https://qionet.sdps.org/listserve/subscribe.shtmlWill the IIPC NCC have a website?Yes, access to the IIPC NCC’s QIO Resource Center will include tools, resource guides, newsletters, acalendar of upcoming events and IIPC Aim information. The QIOs will be notified when the websiteis active. The website should be available by 1/25/2012.When will the IIPC newsletters be distributed?As a general rule, using the IIPC list serves, the IIPC NCC newsletters will be sent to QIOs on the 2ndMonday of the month.When are QIO calls?The QIO/CMS/NCC Monthly calls are planned for the 2 nd Wednesday of the month at 2:00 pm ET.Please see our website for more information on upcoming calls.When are provider calls?National provider calls are still TBD. QIOs and our website will be updated as dates and topics arefinalized.Who is on the IIPC NCC team?Cathy Maffry Director cmaffry@okqio.sdps.org (405) 302-3222Marilyn Reierson HAC Program Manager mreierson@stratishealth.org (952) 853-1815Carol Shenold HAI Clinical Topic Lead cshenold@okqio.sdps.org (405) 302-3255Kelly O'Neill HAC Clinical Topic Lead koneill@stratishealth.org (952) 853-8507Greg Bridges ADE Clinical Topic Lead gbridges@okqio.sdps.org (405) 302-3276Wato Nsa Analytic Director wnsa@okqio.sdps.org (405) 302-3246Allen Ma ADE Analytic Lead ama@okqio.sdps.org (804) 346-0579Dana Auden HAI/HAC Analytic Lead dauden@okqio.sdps.org (405) 302-3234Katelynn Nix Communications Specialist knix@okqio.sdps.org (405) 302-3281Jennifer Morris Administrative Assistant jmorris@okqio.sdps.org (405) 302-3318This material was prepared by the Oklahoma Foundation for Medical Quality and Stratis Health, the National Coordinating Center (NCC) for Improving Individual Patient Care (IIPC), under contract with the Centers for Medicare &Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 10SOW-IIPC NCC-C7-14 011612