Volunteer Handbook - Cheekwood Botanical Garden and Museum ...

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Group Tours and RatesCheekwood welcomes groups to share our gardens and exhibits. Contact the Education & PublicPrograms Department at 615-353-9827 or education@cheekwood.org to book a group or schooltour.Special Events, Programs and ClassesCheekwood offers special events and programs for the young and old, singles and families andeveryone in between throughout the year. Fun and exciting annual events such as Spring Art Hop,Highballs and Hydrangeas, El Dia de Los Muertos and Santa Saturdays draw large crowds. In addition,Cheekwood offers a variety of educational classes and workshops, covering a variety of topics for allages.SAFETY PROCEDURES---Your safety is top priority. Please report any concerns you have regarding yourself or your propertyto security. While you are on the property, it is important you adhere to the following safety tipsand regulations:Emergency ProceduresIn the event of an emergency, call the Cheekwood Security Department immediately at615.354.6386.First AidIt is against Cheekwood policy for a volunteer to dispense or administer medication, such as offeringaspirin, Tylenol, etc. First Aid kits are located at the Information Desks at Visitor Services, theMuseum of Art, the Frist Learning Center and the front desk of the Gift Shop. In case of a medicalemergency, call Security at 615.354.6386 or contact the staff at Visitor Services. Remain with theinjured person until security arrives.Inclement WeatherOutdoor volunteer assignments will be cancelled in the event of inclement weather. Shoulddangerous weather conditions occur, Cheekwood will close to the public. Call 615.356.8000 for amessage regarding closing. Should you experience a weather-related emergency during your shift,contact Security at 615.356-8000 at once.Building EmergenciesIf a maintenance or building emergency arises, contact the staff at Visitor Services.FiresEach Cheekwood building is equipped with several fire extinguishers. Please make yourselffamiliar with those locations.
WORK ENVIRONMENT---Physical DemandsWhile performing their duties, volunteers may be required to handle, feel, talk, and hear and may berequired to stand and walk, occasionally to stoop, kneel, or crouch during their assignment. Whileperforming their assignment, volunteers may be exposed to outside weather conditions. Please dressappropriately. In hot weather, sunscreen, insect repellant, and water are available in the VolunteerLounge.The physical demands and work environment mentioned are a non-exhaustive list of those situationsa volunteer may need to meet to perform their assignment successfully. Reasonableaccommodations may be made to enable individuals with disabilities to perform essential functions.HarassmentCheekwood is committed to providing a volunteer work environment that is free of harassment. Theorganization does not tolerate any form of harassment. Each person is responsible for fosteringmutual respect, for being familiar with this policy and for refraining from conduct that violates thispolicy.Actions, words, jokes, e-mail, or comments based upon an individual’s sex, race, disability, ethnicity,age, religion, veteran status (past, present or future service in the Uniformed Services of the UnitedStates) or any other legally protected characteristic will not be tolerated and could result in dismissal.IMPORTANT NUMBERS---Security 615.354.6386Front Gate 615.354.6379Education Dept. 615.353.9827Visitor Services 615.353.6968Volunteer Office 615.353.6966
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