Learner Induction Pack - 1st2Achieve

concerning an individual learner must be made through the learner’s centre andsubmitted by the Head of Centre not from the learner directly.Edexcel Conditions of appealsEdexcel will only consider an appeal if the following conditions have been met:1. the appeal is submitted to Edexcel in writing by the Head of Centre andincludes the grounds for appeal and any supporting document2. an appeal is submitted to Edexcel once the centre’s own internal appealsprocedures have been exhausted3. the individual learner remains dissatisfied at the outcome of the centre’s internalappeals procedures and wants to pursue the appeal further with Edexcel. Insuch case the appeal must be submitted to Edexcel in writing by the Head ofCentre/Principal and include the grounds for appeal and any supportingdocuments4. the appeal is submitted to Edexcel within 14 calendar days of the receipt, by theappellant, of the Edexcel decision under question5. a centre notifies Edexcel within 14 calendar days (of the receipt, by theappellant, of the Edexcel or centre decision under question) that an appellanthas lodged an appeal with the centre’s internal appeals process.During an appeal, the centre must retain all evidence relating to the appeal case. If theappeal involves the work of a learner(s), the centre must retain the work of thecomplete cohort. Edexcel will keep all documentation regarding an appeal for aminimum of 18 months. Centres must also keep documentation relating to a centreappeal or an appeal to Edexcel for a minimum of 18 months.For Technical Certificates: 1 st 4sport.For 1 st 4sport issues, the Program Manager will ensure that the candidate completes5.5.3 Evaluation of the Effectiveness of Access Arrangements Report Form andforwards it to the 1st4sport Quality Management Team. For all other awarding bodiesthe Program Manager will identify an help the candidate complete the relevant forms.All records relating to the application, relevant evidence and monitoring forms aresecurely retained for five years.18