12 November - University Hospitals of Morecambe Bay NHS ...

www.facebook.com/UHMBTIssue 346, 12 November 2013The CQC wants to hear your viewsThis is the second year that the Care Quality Commission (CQC) is running itsannual survey for frontline health and social care staff. As healthcare staff, yourviews are very valuable to the CQC. This survey measures staff awareness,knowledge, and opinion of how the CQC regulates and inspects.Your responses will give them important information on how the they mightimprove how they work and communicate with frontline health staff, so pleasetake ten minutes to complete this important survey, and make sure yourprofession’s voice is heard and can make a difference. This survey does make a difference and changes havealready been implemented following last year’s feedback.The survey should take no more than ten minutes to complete and is open throughout November to give asmany staff as possible the chance to share their views and experience. The survey can be accessed by clickinghere. So if you are a frontline member of staff, please take the time to complete the survey.A new managed service for booking all agency staff is comingAs part of our plan to deliver better patient care, we are changing the way weprovide temporary non-medical agency staff across the Trust.From the end of January 2014, HB Retinue, a company who specialise in providingagency staff in healthcare settings, and currently provide our medical agencylocums, will introduce phase two of the project, looking at the booking of nonmedicalagency staff. The change will enable us to move to a paperless systemwhere you will be able to book temporary agency non-medical staff and approve their timesheets via aweb-based tool. The key changes, include:• A single provider for booking all temporary agency staff• Web based booking and approval system, which will streamline telephone bookings and emails• Paper timesheets will be replaced by electronic timesheets which can be approved onlineThese changes do not affect bank staff. Bookings for bank staff should continue to be made in the usual way,in line with the relevant divisional authorisation procedures. If you are currently using agency staff and needadvice about this change, please contact Shona Williams, on ext 46242, email shona.williams@mbht.nhs.uk, orcontact HB Retinue directly on 0845 2410824 or morecambebay@hbretinue.com. We will keep you updated.Join us at the Acute and Emergency Medicine ConferenceHospital doctors need a greater breadth and depth of clinical skills to be able to copewith rising pressures, and the Acute and General Medicine Conference, being held on27 and 28 November 2013, at the Excel Centre in London, can help with this. Assupporters of the conference, you have access to conference passes for only £99+VAT –currently priced at £199+VAT. Just enter the promotional code code MB99. Click herefor further information, or call 0207 348 4906 and quote MB99.www.uhmb.nhs.uk