12 November - University Hospitals of Morecambe Bay NHS ...

“We will be the best -providing excellentcompassionate care to thepeople of Morecambe Bay.”www.twitter.com/UHMBTIssue 346, 12 November 2013Our staff awards are back!Our staff awards ceremonies are an important occasion because they give usthe chance to celebrate the extraordinary roles carried out by staff across ourhospitals. There has been so much to celebrate in the last 12 months and theseawards are the perfect way to formally recognise and thank you for yourcommitment to our services, and most importantly, our patients.That is why, for the sixth year, we will be recognising and rewarding excellentpractice, achievements, long service, innovative working and outstandingperformance across the Trust. So, what are we looking for?Long Service Awards - We are looking for those of our staff who have 25, 35or 40 years continuous NHS service. If you think you are eligible, please visit theStaff Awards page, in the Communications section of the intranet, or click here.There is also a helpful question and answer document to help you decide whetheryou are eligible before applying.Staff Achievement Awards - We’re on the lookout for any individual or team thathas undertaken some form of learning activity in the last 12 months. This can beanything from formal qualifications, in-house programmes, projects /benchmarking audits, to improving practice through sharing with others. If youthink you are eligible, please visit the Staff Awards page, in the Communicationssection of the intranet, or click here.Deadline for entries for both the Long Service and Staff Achievement awardsis Friday 20 December 2013. For more information, or a hard copy of thenomination forms, please contact Rachael Whitaker, Internal CommunicationsOfficer, on ext 45213.Your Health Heroes awards - We hosted our first Your Health Heroes event onFriday 16 November 2012, in recognition of the staff across our five sites.Winners were announced in 14 categories - some honouring those on thefront line of hospital life, others highlighting the efforts of those hard at workbehind the scenes.The Your Health Heroes awards are back for a second yearand will celebrate the extraordinary roles carried out by staff,governors, volunteers and fundraisers, across our hospitals.Our staff, governors, volunteers and fundraisers can benominated for any of the categories featured in theseawards, and we welcome nominations not only from staffbut also from members of the public.Get your thinking caps on! More information on the categories and how to nominate, will be releasedsoon...

www.facebook.com/UHMBTIssue 346, 12 November 2013The CQC wants to hear your viewsThis is the second year that the Care Quality Commission (CQC) is running itsannual survey for frontline health and social care staff. As healthcare staff, yourviews are very valuable to the CQC. This survey measures staff awareness,knowledge, and opinion of how the CQC regulates and inspects.Your responses will give them important information on how the they mightimprove how they work and communicate with frontline health staff, so pleasetake ten minutes to complete this important survey, and make sure yourprofession’s voice is heard and can make a difference. This survey does make a difference and changes havealready been implemented following last year’s feedback.The survey should take no more than ten minutes to complete and is open throughout November to give asmany staff as possible the chance to share their views and experience. The survey can be accessed by clickinghere. So if you are a frontline member of staff, please take the time to complete the survey.A new managed service for booking all agency staff is comingAs part of our plan to deliver better patient care, we are changing the way weprovide temporary non-medical agency staff across the Trust.From the end of January 2014, HB Retinue, a company who specialise in providingagency staff in healthcare settings, and currently provide our medical agencylocums, will introduce phase two of the project, looking at the booking of nonmedicalagency staff. The change will enable us to move to a paperless systemwhere you will be able to book temporary agency non-medical staff and approve their timesheets via aweb-based tool. The key changes, include:• A single provider for booking all temporary agency staff• Web based booking and approval system, which will streamline telephone bookings and emails• Paper timesheets will be replaced by electronic timesheets which can be approved onlineThese changes do not affect bank staff. Bookings for bank staff should continue to be made in the usual way,in line with the relevant divisional authorisation procedures. If you are currently using agency staff and needadvice about this change, please contact Shona Williams, on ext 46242, email shona.williams@mbht.nhs.uk, orcontact HB Retinue directly on 0845 2410824 or morecambebay@hbretinue.com. We will keep you updated.Join us at the Acute and Emergency Medicine ConferenceHospital doctors need a greater breadth and depth of clinical skills to be able to copewith rising pressures, and the Acute and General Medicine Conference, being held on27 and 28 November 2013, at the Excel Centre in London, can help with this. Assupporters of the conference, you have access to conference passes for only £99+VAT –currently priced at £199+VAT. Just enter the promotional code code MB99. Click herefor further information, or call 0207 348 4906 and quote MB99.www.uhmb.nhs.uk

www.facebook.com/UHMBTIssue 346, 12 November 2013We’re committed to partnership workingHelping to keep on track with our commitment to improve partnershipworking, Kirk Panter, Staff Side Chair, and Wendy Scott, Staff Side Vice Chair,have a programme of site visits which they are undertaking with DavidWilkinson, Director of Workforce and Organisational Development.The visits are proving to be a great way for issues and concerns to be exploredfrom an alternative perspective, and for David to encourage staff to promoteeverything that is good about the Trust. Following a recent visit to FGH tomeet members of the catering team, Andy Bickle, Head Chef, was supported to attend a James MartinMasterclass. As a result, Andy has been integral in getting the catering team to promote their excellentservices. The visits have also provided David with some helpful feedback about what it needs to be done tofurther improve staff experience.Kirk and Wendy said: “It is good for David to come out and look at things from a different viewpoint and tohear things first hand from staff about how we can create a great place to work.”The first of the new style Joint Negotiating and Consultative Committee (JNCC) meetings was held lastweek, and gave all staff side representatives an opportunity to meet informally with David Wilkinson andPaula Roles, Deputy Director of HR, to discuss any current issues and hot topics. The new JNCC agenda hasbeen designed to allow more scope for discussion of key issues facing the Trust, as well as for approvingpolicies and documents and to ensure that local staff engagement, through the Divisional CollaborativeWorking Groups, are working effectively.In addition to the changes being made to the JNCC, the Joint Working Group (JWG) will meet on alternatemonths (the next one is 4 December) with a new policy development session taking place after the JWG.Kirk and Wendy want to make sure that the policies relating to staff work well and contribute to makingUHMBT a great place to work. The next Partnership Event will be held on 10 December, so look out for moreupdates in Weekly News after that.Staff Survey - have you completed yours?As of last week, the return rate for Staff Surveys was 40 per cent which is a greatresponse. If you’ve already completed and returned your Staff Survey, thank you. Ifyou haven’t completed it yet, there’s still time to ensure your voice is heard. Allcompleted questionnaires are posted directly to Quality Health, and we do not haveaccess to any of the information included on the forms.What you tell us really can help make a difference. Last year you said you didn’t feelyou had the chance to get your voice heard. Since then, we’ve arranged drop in sessions with the ChiefExecutive to give you the opportunity to keep up to date what what’s happening across the Trust, and askany questions you may have. We are also rotating the Board meeting across the Trust, and are inviting youto join the Board for an informal discussion over lunch. We really do want to hear your honest views soplease take a few moments to complete the survey and return it to Quality Health.www.uhmb.nhs.uk

“We will be the best -providing excellentcompassionate care to thepeople of Morecambe Bay.”www.twitter.com/UHMBTIssue 346, 12 November 2013Fire service industrial strikeA national fire strike is taking place on Wednesday 13 November, between 10am and 2pm. The Fire andRescue Service has assured us there will be as little disruption to the service as possible, however please beaware that if placing a call to the Fire Service, it may not be attended as quickly as normal. Please be extravigilant during this time, and continue to follow the normal fire safety procedures. If you have any queriesregarding the fire safety procedures, please call Andy Nixon, Fire Safety Officer, on ext 51149 or RussStephenson, Fire Safety Officer, on ext 46336.Medical records blue transit boxesWould all departments please return anyMedical Records blue transit boxes you mayhave in your department. We areexperiencing acute operational difficultiesat present, due to our transit boxes notbeing returned. These are required totransfer records throughout the Trust and must not be usedfor general storage purposes.Royal Marsden is available anywhereThe Royal Marsden allows you to follow the patient journey,find clinical procedure guidelines, understand local policy andpractise accountably in line with Trust policy. You can access itonline by visiting www.rmmonline.co.uk.You can also access it directly from your Trust computer, byclicking on 'favourites' and then 'library services'.The Royal Marsden Manual is also available using your NHSAthens Account. To register, click here.Happy retirement HelenHelen Graham, anUltrasonographer basedin the RadiologyDepartment at WGH, isretiring at the end ofNovember.Helen started her career as a studentradiographer at RLI, qualifying in 1972.Twelve months later, she spent a year inNigeria, and has also worked at RoyalUnited Hospitals, in Bath.Helen returned to Kendal in 1982, as aSuperintendent Radiographer atWestmorland County Hospital, and afterleaving to have her two sons, returned towork part time. Colleagues past andpresent would like to wish Helen a happyand healthy retirement.Email workshopsDo you know what it means if your inbox is being searched for a Data Protection act orFreedom of Information act request? Are you aware how you communicate patient orother confidential personal information by email? Do you know how to get a Switch(secure email) account? If you haven’t, do you know what you should do?If you answered no to any of these questions then the email workshops starting next week,until mid December, are for you. The sessions, taking place at all three main hospitals, arebeing run as drop in sessions, so please feel free to pop along between 12pm and 2pm on the day. For furtherdetails, and to book your place, go to the Training Management System, in Favourites, in Internet Explorer.

“We will be the best -providing excellentcompassionate care to thepeople of Morecambe Bay.”www.twitter.com/UHMBTFight flu today!We’re Flu Fighters. Are you?