WELCOME ONBOARDradio-controlled toys), and transmitting devicesthat emit radio frequencies. These devicesmay interfere with the aircraft’s electronicequipment, compromising aircraft safety andendangering the lives of passengers and crew.The following devices may be used onboard, except during take-off, initial climb,approach and landing: Personal computers,FM receivers, calculators, electronic shavers,audio and video recorders, hand-heldcomputer games, and playback devices.Lithium BatteriesThe abundant stored energy that makeslithium batteries practical also makes themdangerous when they are not packed andcarried properly. <strong>Royal</strong> <strong>Brunei</strong> takes theinitiatives to increase the safety onboardwith the carriage limitations (from industryinitiatives, ICAO and IATA Dangerous GoodsRegulations guidance) to mitigate againstthe risks of the hazards.Low and medium powered rechargeablebatteries in equipment and limited quantityof spares are recommended as carry onbaggage. All spare units must be in theoriginal packaging or packed to insulatethe terminals. Medium and large nonrechargeablemust be carried as cargo/freight in accordance with current DangerousGoods Regulations. High-Powered batteriesare not permitted onboard passenger aircraft.Information of safe carriage of lithiumbatteries on-board RB flights are also availableat the RB websites www.bruneiair.com.Non-smoking Policy<strong>Royal</strong> <strong>Brunei</strong> <strong>Airlines</strong> operates non-smokingflights to all destinations.ReconfirmationReconfirmation is not required except forpassengers travelling to and from the MiddleEast. Please reconfirm your departure flightat least 72 hours in advance with the local<strong>Royal</strong> <strong>Brunei</strong> <strong>Airlines</strong> office or your travelagent. Failure to do so could result in thecancellation of your reservations.Online BookingFly through the airport. You can now bookonline at www.flyroyalbrunei.com, check inonline and print your own electronic ticket(e-ticket). Online check in is available24 hours before flight departure and closes60 minutes before departure time.Check InCheck in counters at the <strong>Brunei</strong> InternationalAirport are open three hours before flightdeparture. Passengers are advised to checkin at least two hours before departure toallow for security and baggage checks.Check in counters will be closed 45 minutesbefore departure, after which no boardingpasses will be issued. <strong>Royal</strong> <strong>Brunei</strong> <strong>Airlines</strong>also advises its passengers to reach theboarding gate 20 minutes before the flightdeparts to avoid missing their flights.Passenger CommentsYour comments and suggestions will help usenhance our services. Please e-mail us at:feedback@rba.com.bn.<strong>Brunei</strong> International Airport<strong>Brunei</strong> International Airport’s computerisedpassenger and cargo handling facilitiescan handle 1.5 million passengers and50,000 tonnes of cargo a year. Among thefacilities offered at the airport are a prayerroom, telephones and internet services,restaurants, a viewing gallery and day roomsfor transit passengers who want to rest orfreshen up before their flight.For customers’ comfort and convenience,<strong>Royal</strong> <strong>Brunei</strong> <strong>Airlines</strong>’ Service Centre andSkyLounge are both located on the departurelevel. The former is a one-stop centre providingservices such as reservations, ticketingand booking of tour packages. Customerswho book online can get their tickets at theSkyLounge before departure. <strong>Royal</strong> Skiesmembers may also redeem their miles here.For <strong>Royal</strong> <strong>Brunei</strong>’s Business Class passengersand <strong>Royal</strong> Skies’ Gold and Silver members,the SkyLounge boasts plush seating for120 people. Complimentary massage chairs,shower rooms, ablution areas, and widescreenplasma televisions are also available.Duty-free shops offer consumer goods atcompetitive prices. There are several outlets,including a money changer located at themain departure/transit hall. On sale areportable electrical goods with internationalwarranties, designer goods, perfumes andconfectionery. <strong>Brunei</strong> International Airportis a smoke-free airport.<strong>Brunei</strong> International Airport is also currentlyundergoing a modernisation programme toupgrade its facilities and allow for a smootherjourney for passengers along with expansionfor traffic growth. Airport renovations areexpected to be completed by November 2014.66 MUHIBAH
Staying FitAt <strong>Royal</strong> <strong>Brunei</strong> <strong>Airlines</strong>, your health, safety and comfort is of prime importance to us. For yourgeneral well-being onboard our flights, we would recommend the basic inflight exercises.shoulder trunk flexroll upper ankle knee back rotation lift flex trunk neck upper flex roll back flex foot flex knee upper lift shoulder neck back roll flex roll neck ankle roll rotation shoulder foot flex roll upper trunk shoulder back flex ankle flex rotation roll knee neck ankle roll trunk liftrotation flextrunsAnkle circlesWhile seated, raise one footand draw a circle with yourtoes. Rotate clockwise for 15seconds and repeat the samecounterclockwise. Repeatwith the other foot. You cando one foot at a time or bothsimultaneously.Knee liftsLift and hug your kneeto your chest as closeas you can. Hold for15 seconds. Alternateknee. Repeat 10-15times for each knee.Shoulder rollRelax shoulders thenhunch them forward.Rotate gently 10-15 times.Neck rollWith shoulders relaxed,drop ear to shoulder andgently roll neck forwardand back, holding eachposition about fiveseconds. Repeat five times.Upper back flexStretch hands forward,then pull back slowly asfar as possible. Repeat10-15 times.Trunk flexWith both feet on thefloor and stomach held in,slowly bend forward andwalk your hands down thefront of your legs towardyour ankles. Hold stretchfor 15 seconds and slowlysit back up.TRAVELLER’S GUIDE <strong>Brunei</strong> Visitor InformationVisas* Austrian, German, Malaysian,Singaporean, British nationals with theright of abode in the United Kingdom, TheNetherlands and New Zealand nationalsare exempted from the requirement toobtain a visa for visits not exceeding30 days. American passport holderscan enter <strong>Brunei</strong> Darussalam for threemonths without visas. For nationalsof Belgium, Canada, Denmark, France,Indonesia, Italy, Japan, Luxembourg,Republic of Maldives, Norway, Oman, ThePhilippines, South Korea, Spain, Sweden,Switzerland, Thailand and The Principalityof Liechtenstein — visas are waived for 14-day visits. Nationals of Australia are issuedvisas on arrival at the <strong>Brunei</strong> InternationalAirport for visits not exceeding 30 days.All other visitors entering <strong>Brunei</strong>Darussalam must have visas obtainablefrom any <strong>Brunei</strong> Darussalam diplomaticmission abroad. These visas are normallyissued for a two-week stay but can berenewed in <strong>Brunei</strong>. Visitors must holdonward tickets and sufficient funds tosupport themselves while in the country.N.B. For more details, please contact yournearest <strong>Brunei</strong> Embassy or diplomaticrepresentative.Currency Bearer NegotiationInstrument Declaration Passengersentering or leaving <strong>Brunei</strong> who carryphysical currency or bearer negotiableinstruments valued at BND15,000 or moreare required to complete a declarationform and submit it to a customs officer(if arriving in <strong>Brunei</strong>) or an immigrationofficer (if departing <strong>Brunei</strong>).Duty-free Allowance* The import ofthe following products is subject torestrictions imposed by <strong>Brunei</strong>’s Customsand Excise Department.Cigarettes: Passengers will be charged dutyon cigarettes of $0.25 tax per stick, equalto $5 per pack of 20 sticks of cigarette,and $50 for one carton of 10 packs.Other tobacco products - Import duty onother tobacco products has increasedsignificantly. Passengers will be chargedduty for the import of tobacco products.Alcohol: Non-Muslim passengers maybring in two bottles of liquor plus 12 cansof beer for personal consumption only;and a reasonable quantity of perfumes.Transportation The airport is about 11kmfrom the capital. Taxis, car rentals andbuses are available.Currency The <strong>Brunei</strong> dollar is on apar with the Singapore dollar, which isalso accepted in <strong>Brunei</strong>. Banks, hotelsand many department stores will cashtraveller’s cheques.Language Malay is the official languagebut English is widely used. Other languagesinclude Chinese and its dialect variants andother indigenous dialects. Although theofficial religion is Islam, other faiths includingChristianity and Buddhism are practised.Clothing Light clothing is advisable asthe climate is generally warm and humid.* The visa and duty-free allowances are provided as a guideline and may change without notice.Women are requested to dress modestlyin keeping with local customs.Health Doctors provide private medicalservices for a nominal charge. There are anumber of state health clinics and hospitals.Credit Cards Hotels, department stores andother major establishments generally acceptall internationally known credit cards.Tipping Optional. Some hotels add a 10per cent service charge to their room rates.Telephones Overseas calls can be madefrom hotel rooms through the operator,or via international direct dialling (IDD).There are also coin and phonecardoperated public telephones.Utilities Power supply is 220 - 240v,50 cycles. The PAL and NTSC systemsare used by local television. Tap wateris generally safe to drink although sometake the precaution of boiling it.Media Radio Television <strong>Brunei</strong> has nightlynews bulletins and a range of popularentertainment in both English and Malay.Cable network and Malaysian televisionprogrammes can also be received. Thereare three local daily newspapers namely:Borneo Bulletin (English), The <strong>Brunei</strong>Times (English) and Media Permata(Malay). Other regional and internationalpublications are also available at newstands.Food For the adventurous, the food stallsoffer Malay favourites, such as satay(barbecued meat on a skewer) and localdishes prepared with curry or coconutmilk. Chinese, European and Indiancuisines are also available.Hotels Accommodation in the capitalranges from international standard tomiddle range hotels. Service apartmentsare also available at reasonable rates.Shopping Department stores and shopsoffer goods ranging from cosmetics andstereos to local handicrafts such as thekeris (an ornamental dagger), miniaturebrass cannons, and kain tenunan, a clothwoven with gold or silver threads.Festivals and Celebrations National Day,23 February, Hari Raya, the end of theMuslim fasting month, and His MajestyThe Sultan’s birthday, 15 July. Other publicholidays include Chinese Lunar New Yearand Christmas.Customs and Courtesy• In mosques, visitors should remove theirshoes and should not pass in front ofpeople at prayer. A woman should ensurethat her head, knees and arms are coveredbefore entering mosques. Robes areprovided at the entrance to the mosque.• A <strong>Brunei</strong>an shakes hands lightly andbrings his hands to his chest. Membersof the opposite sex do not shake hands.• It is impolite to point with the indexfinger (use the right thumb instead) orto beckon someone with fingers andpalm facing upwards. Instead the wholehand should be waved with palm facingdownwards. The right fist should neverbe smacked into the left palm.• Gifts, particularly food, are passed withthe right hand.September | October 201367
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