Multichannel Retailing - Mahindra Satyam
Multichannel Retailing - Mahindra Satyam
Multichannel Retailing - Mahindra Satyam
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<strong>Multichannel</strong> <strong>Retailing</strong> - Mobility Services<br />
Advances in the Market Place<br />
Agile commerce, Mobile payments, NFC’s,<br />
brand sites optimised to mobile devices,<br />
smart phone adoption, mobile marketing,<br />
digital analytics, mobile applications in<br />
social media and gaming<br />
Digital Strategy for Your<br />
Enterprise Mobility Needs<br />
•<br />
•<br />
•<br />
•<br />
Communication Enabled Business Transformation<br />
(CEBT) services from <strong>Mahindra</strong> <strong>Satyam</strong>’s Business<br />
Value Enhancement (BVE)Group<br />
<strong>Mahindra</strong> <strong>Satyam</strong>’s own Unified Mobility Platform<br />
(UMP), Capabilities on HTML 5.0<br />
Comprehensive solutions that cover commerce,<br />
marketing and operations apart from client specific<br />
mobile applications spanning varied technologies<br />
Innovative Value Added Services (VAS) - Assets and<br />
Solutions (representative)<br />
• E- couponing solution for retailers<br />
• Secure, device independent, technology agnostic,<br />
Near Field Communication (NFC) based solution<br />
that enables mobile payment across different<br />
channels including storage and access capabilities<br />
for digital loyalty cards, Id cards etc.,<br />
• Zip-Zap-Zoom POC – A customized solution<br />
for grocery retailers with functionalities such as<br />
mobile ordering and multiple delivery /payment<br />
options<br />
• Mobile based asset management, order<br />
management, route management, routing,<br />
•<br />
customer call planning, monitoring contractual<br />
obligations and real time sync up with corporate<br />
systems for managing approval processes<br />
iPad based solution for Quick Serve Restaurants<br />
that converges all restaurant food and beverage<br />
ordering systems<br />
5<br />
Experience Highlights<br />
•<br />
•<br />
•<br />
Helped a major APAC retailer in improving<br />
the conversion rate of coupons through an<br />
E-couponing solution thereby increasing the footfall<br />
in stores<br />
Strategic partner for a leading US Fortune 50<br />
electronics retailer in development, testing<br />
and deployment of a Mobile POS solution that<br />
includes smart phones, across 1200+ stores in<br />
the US using a rapid implementation approach<br />
Helped a global Fortune 50 FMCG player manage<br />
their assets, automate sales force, manage<br />
customer feedback and sync up with corporate<br />
systems in real time through mobile applications<br />
“<strong>Mahindra</strong> <strong>Satyam</strong>’s solution truly suits the<br />
purpose of our mission and objectives in providing<br />
unique customer experience –<br />
‘In room integrated technology on iPad / iPod<br />
Touch’ controlling every aspect in hospitality<br />
including Innovative hotel check-in through<br />
Microsoft Surface Technology at Hotel Reception,<br />
Security Vision & remote door unlocking<br />
through iPad, temperature control, , view of<br />
their hotel expense, internet browsing,<br />
interactive television, Movie / Music on<br />
demand, online shopping linked to the souk<br />
(market place) of the village and several<br />
minute features like curtain adjustment in the<br />
room & controlling mood lighting features.”<br />
CIO – Large sports, retail and hospitality<br />
leaders in the Middle East
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