surfaces be warned... - Bullard Abrasives

quality & servicesurfaces be warned...Quality you can count onIn 2009 we were proud to receive certification of our manufacturingsystem to the international ISO 9001: 2008 quality standard. OurISO certification assures customers and employeesthat we produce the most consistent and highestquality product by adhering to a rigorous qualitymanagement system. Our employees are continuallytrained on our processes, quality policies andISOCertified9001procedures; they are experts at manufacturing our products to the higheststandards. We continually safeguard the integrity of our quality practicesby conducting extensive internal audits to test our compliance, andperiodically submit to external audits by the world’s leading ISO auditors.Every product shipped from our facility meets these high standards, period.Customer service philosophyWe believe in the concept of treating our customers, suppliers,and employees as family. It may be an outdated idea tosome but in our world we believe people respondbetter when they sense that those they deal withare genuinely interested in helping and can becounted on to follow through on their promises.Every one in our company is a customer serviceambassador and can make decisions and takeactions to get things done. When questionsarise our people continually remind themselvesof our mission – The Greatest Customer ServiceHumanly Possible – kind of says it all. Consult ourprice list for details pertaining to general terms andconditions of sale as well as our product warranty.6