2013 Mobile BroadBand & SingNet Broadband ... - SingTelshop.com

SingNet BroadBand Value Added Service Application-Cum-Agreement FormMETHOD OF PAYMENTThe value-added services will be billed together with the SingNet BroadBand service bill.MINIMUM REQUIREMENTYou should have a PC that meets or exceeds the following PC requirements (NOTAPPLICABLE FOR MACINTOSH):• Windows 98 2nd Edition, Windows Millennium Edition, Windows 2000 Professional,Windows XP Home/Professional (Operating systems) (English Version Only)• 8MB Video RAM• Windows Media Player Version 7.0 and above• Pentium III 450 Mhz Processor• Internet Explorer 5.0 and above (Netscape is not supported)• 64MB RAM (at least 128MB of RAM for Windows XP)• 16-bit sound cardTERMS & CONDITIONSSecurity Suite at $0.10 (for 1st 3 months) Promotion$0.10 promo is only valid for the 1st 3 months. Subsequent months will be charged atusual price of $5 per month. Promotion is only applicable to Security Suite new sign up.Security Suite (WinOS) can be downloaded and installed on a maximum of three (3)computers for each subscription. Security Suite (MacOS) can be downloaded andinstalled on one (1) Macintosh for each subscription. SingNet Value-Added Services andMcAfee End User License Agreement Terms and Conditions apply. All prices include 7%GST and are correct at time of print. Other terms and conditions apply. SingNet reservesthe right to amend the terms and conditions without prior notice.Store &Share - Premium Plan (Bundled Promotion)Promotion is valid till such date as determined by SingNet. Featured price is inclusive ofa 24 month Store & Share Premium Plan (10GB) subscription at $3 per month. Anadditional fee of $0.50 is chargeable for per excess 0.5GB. Early Termination Chargesapply if customer ter minates prior to the expiry of the 24 month contract period.Customers are required to accept the specific Terms and Conditions of SingNet Value-Added Services. All prices include 7% GST and are correct at time of print. Other termsand conditions apply. Refer to www.singtel.com/super for full details. SingNet reservesthe right to amend the terms and conditions without prior notice.Family Protection (for Windows PC):1. A 2-months subscription period ("Minimum Subscription Period") applies for eachSingNet Family Protection (for PC) subscription. A fee of $3 per month or any otheramount determined by SingNet from time to time ("Subscription Fee") applies.SingNet Family Protection (for PC) can be downloaded and installed on a maximum2. of three (3) personal computers for each subscriptionAn email will be sent to subscriber's SingNet email account to instruct subscriber to3. download the SingNet Family Protection, powered by McAfee.Upon expiry of the Minimum Subscription Period, the Customer's subscription shall4. automatically continue on a month-to-month basis at the prevailing SubscriptionFee. The Customer may terminate its subscription to the SingNet Family Protection(for PC) at any time after expiry of the Minimum Subscription Period.If the Custo mer ter minates the subscription prior to expiry of the MinimumSubscription Period, an early termination charge ("ETC") shall be payable, which5. shall be computed as follows:ETC = Monthly Subscription Fee for the Service x Number of remaining months ofthe Minimum Subscription Period (including the month of termination).Customer shall be entitled to a preferential Subscription Fee of $2 per month6. ("Preferential Subscription Fee") for SingNet Family Protection (for PC) if theCustomer subscribes to both SingNet Family Protection (for PC) and SingNetSecurity Suite (for PC).The Preferential Subscription Fee will cease to apply and the prevailing Subscription7. Fee shall be applicable to the Customer if the Customer's SingNet Security Suite (forPC) is suspended or terminated for any reason whatsoever.By using the SingNet Family Protection (for PC) the Customer shall be deemed to8. have accepted the General Terms and Conditions of Singapore TelecommunicationsLimited, the Specific Terms and Conditions of SingNet Value Added Service,SingNet's Specific TermsIT Assist1. A 12-months subscription period ("Minimum Subscription Period") applies for ITAssist Monthly and Annual subscription. A fee of $10 per month or any otheramount determined by SingNet from time to time ("Subscription Fee") applies.Upon expiry of each 12 months subscription, customers would need to sign up for anew 12 month subscription should they want to continue the service.2. If the Customer terminates the subscription prior to expiry of the Minimu mSubscription Period, an early termination charge ("ETC") shall be payable, whichshall be computed as follows:3. ETC = Monthly Subscription Fee for the Service x Number of remaining months ofthe Minimum Subscription Period (including the month of termination)4. Customer is entitled to two (2) on-site visits during each 12 month contract. Anysite visits not utilized will be forfeited.5. The on-site visit shall be provided only at the SingNet customer's premise at theaddress registered under his access service plan.6. It is the customer's sole responsibility to back up software, content and any otherdata and files stored on the computer disks, storage devices and drives. SingNetshall not be liable at any time for loss, alteration, or corruption of any software,data or files.7. Customer acknowledges their computer system meets the minimum Windows PCrequirements: Operating system(s) must be Microsoft Windows, XP/XP Pro,Windows Vista, Windows 7.8. Customer warrant the Customer is the legal license holder of the software andhardware.9. Customer is responsible to provide all information as required by SingNet toperform the service.10. Customer will grant SingNet access to the relevant facilities, access to the premiseand the software embedded therein to carry out the service.11. Customer shall ensure that a person of at least 18 years of age is present the entiretime that SingNet attends the premises.12. If SingNet determine that these conditions have not been met, service can be deniedand a cancellation charge assessed.13. SingNet will use reasonable endeavours to provide further assistance to theCustomer following the on-site visit if Customer encounters the same issue withinseven (7) days and retain the right for on-site visit at SingNet's discretion.14. The following items are excluded from the IT Assistservice:• RAID array hard disk, Network card and graphic card built-in to themotherboard, webcam wit h mounting;• Smartphone and tablet;• Computer runs on Windows 2000 or older operating systems, Linux andApple OS;• Unlicensed copy of any softwares;• Computer purchased from branded supplier which comes with servicewarranty;• Computer which contains any company's specific configuration as a result ofcustomer's employment with the particular company either in the past orpresent;• Any networking devices cannot interoperate with S ingNet's approvednetworking equipments which may change at SingNet's sole discretion;• Specialty installations, including but not limited to enterprise software orhardware, structured cabling/wiring, or custom configurations, are excluded.• Any other services, hardwares and softwares identified by SingNet at our owndiscretion from time to time as it deemed15. By subscribing to the IT Assist Service, the Customer shall be deemed to haveaccepted the General Terms and Conditions of Singapore TelecommunicationsLimited, the Specific Terms and Conditions of SingNet Value Added Service andSingNet's Specific Terms and Conditions and IT Assist Terms and Conditionsavailable at www.singnet.com/bbvas.Supplementary Email1. The maximum number of supplementary email accounts a subscriber can subscribeper main broadband account is 3.General1. The rates quoted above are subject to change at SingNet's sole discretion andwithout prior notification2. The terms & conditions herein are applicable in addition to the terms & conditionsunder the SingNet and SingTel Terms & Conditions.3. All prices are subject to change and GST.4. The Custo mer agrees that SingTe l shall be ent itled to use or disclose anyinformation or data disclosed by the Customer in accordance with Clause 15 of theGeneral Terms & Conditions in the current edition of the Singapore Phone Bookand in the SingTel website at www.singtel.com. The Customer is entitled towithdraw such consent in the procedure as prescribed by SingTel from time totime.5. The minimum subscription period for all VASes is 3 months (therewise stated).Early termination charges apply. 7 days termination notice needed.6. If the Customer terminates the subscription prior to expiry of the Minimu mSubscription Period, an early termination charge ("ETC") shall be payable, whichshall be computed as follows:ETC = Monthly Subscription Fee for the Service x Number of remaining months ofthe Minimum Subscription Period (including the month of termination).