View presentation slides (PDF) - University of Birmingham

Discussion: newness and novelty Novelty– Novel language, culture and systems for migrants– Novel languages, cultures, immigration rules androles, and entitlements for professionals– Novel encounters with diversity in rural (& urban)areas– Novel combinations of problems with no clear solution Newness– Lack of established community with collectiveknowledge to support or guide migrants– Patients always new when high levels of transiency:require extra time and admin costs– No opportunity to develop knowledge orexpertise