<strong>The</strong> <strong>Greek</strong> <strong>Yogurt</strong>Phenomenonand <strong>New</strong> <strong>York</strong>’sDairy <strong>Industry</strong><strong>The</strong> Rapid Ascent <strong>of</strong> <strong>Greek</strong> <strong>Yogurt</strong>First, a word on <strong>the</strong> product: What has become brandedas “<strong>Greek</strong>” yogurt <strong>in</strong> this country is more widely known as“stra<strong>in</strong>ed yogurt” <strong>in</strong> o<strong>the</strong>r parts <strong>of</strong> <strong>the</strong> world. This stra<strong>in</strong><strong>in</strong>gprocess removes excess whey (<strong>the</strong> watery part <strong>of</strong> milk), result<strong>in</strong>g<strong>in</strong> a yogurt with a thicker texture that is low <strong>in</strong> fat and high<strong>in</strong> prote<strong>in</strong> while reta<strong>in</strong><strong>in</strong>g <strong>the</strong> dist<strong>in</strong>ctive yogurt taste. Stra<strong>in</strong>edyogurt is common <strong>in</strong> many countries <strong>in</strong> <strong>the</strong> eastern Mediterraneanregion and o<strong>the</strong>r parts <strong>of</strong> Asia. 6What is perhaps most compell<strong>in</strong>g about <strong>the</strong> rise <strong>of</strong> <strong>Greek</strong>yogurt is just how quickly it has come on to <strong>the</strong> scene. <strong>The</strong> storybeg<strong>in</strong>s <strong>in</strong> 1998 when FAGE began fly<strong>in</strong>g product from Greece<strong>in</strong>to <strong>New</strong> <strong>York</strong> City to <strong>in</strong>troduce its <strong>Greek</strong> brand to <strong>the</strong> Americanmarket, enjoyed impressive sales growth, and decided tobuild a U.S. facility. 7 <strong>The</strong> Chobani brand was subsequentlyrolled out to <strong>the</strong> U.S. market <strong>in</strong> 2007, and has s<strong>in</strong>ce been <strong>the</strong>driv<strong>in</strong>g force <strong>in</strong> tak<strong>in</strong>g <strong>Greek</strong> yogurt to a whole new level. 8With <strong>Greek</strong> yogurt ris<strong>in</strong>g on <strong>the</strong> radar screen, global f<strong>in</strong>ancial services company UBS issued a research report <strong>in</strong> March 2011,provid<strong>in</strong>g an <strong>in</strong>sightful “deep dive” <strong>in</strong>to <strong>the</strong> <strong>Greek</strong> yogurt segment. 9 It notes, “<strong>Greek</strong> yogurt brands such as Chobani and FAGE havecaptured market share more quickly than almost any segment <strong>in</strong> a major food ever (13 po<strong>in</strong>ts <strong>in</strong> <strong>the</strong> last 3 years).” <strong>The</strong> UBS reportgoes on to note that dur<strong>in</strong>g <strong>the</strong> previous three years, <strong>Greek</strong> yogurt had “evolved from relative obscurity (and a 1 percent marketshare) to <strong>the</strong> segment driv<strong>in</strong>g <strong>the</strong> vast majority <strong>of</strong> category growth.” To put it <strong>in</strong> percentage terms, consumer tracker Nielson reportsthat sales <strong>of</strong> <strong>Greek</strong> yogurt have surged at an impressive rate <strong>of</strong> over 100 percent a year, while non-<strong>Greek</strong> yogurt sales grew <strong>in</strong> s<strong>in</strong>gledigits. 10In <strong>the</strong> report, UBS assigns <strong>Greek</strong> yogurt market share for Chobani and FAGE <strong>of</strong> 48 percent and 22 percent, respectively, for <strong>the</strong>12-week period lead<strong>in</strong>g up to <strong>the</strong> 2011 report, reflect<strong>in</strong>g <strong>the</strong> role <strong>of</strong> <strong>the</strong> <strong>New</strong> <strong>York</strong> yogurt makers as <strong>the</strong> epicenter <strong>of</strong> this burgeon<strong>in</strong>g<strong>in</strong>dustry. While FAGE and Chobani pioneered <strong>the</strong> <strong>Greek</strong> yogurt revolution, <strong>the</strong> situation is not static. More recent data (2012)“<strong>Greek</strong> yogurt brands ... have captured market share morequickly than almost any segment <strong>in</strong> a major food ever...”UBS Investment Research4
<strong>in</strong>dicate that global giant Danone (maker<strong>of</strong> Dannon yogurt) is captur<strong>in</strong>g a largershare <strong>of</strong> <strong>the</strong> market (up to a 19.7 percentshare as <strong>of</strong> May 2012), and now holds <strong>the</strong>second position to Chobani, which sits at47.3 percent, with FAGE at 13.9 percent. 11Danone is aggressively market<strong>in</strong>gits Oikos <strong>Greek</strong> brand, <strong>in</strong>clud<strong>in</strong>ga prom<strong>in</strong>ent TV spot dur<strong>in</strong>g <strong>the</strong> 2012Superbowl with <strong>Greek</strong>-American actorJohn Stamos. 12 For its part, Chobani isdo<strong>in</strong>g some high pr<strong>of</strong>ile promotion <strong>of</strong>its own, hav<strong>in</strong>g signed on as an <strong>of</strong>ficialsponsor <strong>of</strong> <strong>the</strong> 2012 U.S. Olympic Team.Its first Olympic ad focused on <strong>the</strong> “Chobanistory,” and how <strong>the</strong> company with“massive support from our communityand fans” has <strong>in</strong> five short years grownto become <strong>the</strong> number one yogurt <strong>in</strong> <strong>the</strong>country. 13All competitors, however, have <strong>the</strong>opportunity to capitalize on a ris<strong>in</strong>gtide, as <strong>the</strong> proverbial pie is expected togrow bigger. <strong>The</strong> UBS report states, “Ouranalysis <strong>of</strong> Nielson data strongly suggeststhat <strong>Greek</strong> yogurt has susta<strong>in</strong>able growthahead from <strong>in</strong>creas<strong>in</strong>g shelf space at retail,geographic expansion (beyond <strong>the</strong>nor<strong>the</strong>ast U.S.), and <strong>in</strong>creased <strong>in</strong>-storepromotion activity.” While no one canpredict <strong>the</strong> future with absolute certa<strong>in</strong>ty,<strong>Greek</strong> yogurt appears to be here to stay.WHY <strong>Greek</strong> <strong>Yogurt</strong>?What is driv<strong>in</strong>g this “category killer” thatis tak<strong>in</strong>g up more and more shelf space<strong>in</strong> <strong>the</strong> dairy section <strong>of</strong> <strong>the</strong> local market?Health and nutritional considerationsappear to be a major force beh<strong>in</strong>d <strong>the</strong>ascent <strong>of</strong> <strong>Greek</strong> yogurt. <strong>The</strong> word hascerta<strong>in</strong>ly gotten around, as <strong>the</strong> healthbenefits <strong>of</strong> <strong>Greek</strong> yogurt have been frequentlytouted <strong>in</strong> <strong>the</strong> media as a smarteater’schoice, low <strong>in</strong> fat and more fill<strong>in</strong>gdue to <strong>the</strong> high prote<strong>in</strong> content.While many <strong>of</strong> <strong>the</strong>se stories are directedto women, such as a feature <strong>in</strong>Women’s Health that <strong>in</strong>cluded FAGETotal 0% Nonfat <strong>Greek</strong> Style among <strong>the</strong>15 best snacks 100 calories or less, <strong>the</strong>product has a broader appeal. For example,Men’s Health featured <strong>Greek</strong> yogurt(display<strong>in</strong>g Danone’s Oikos brand) onits onl<strong>in</strong>e list <strong>of</strong> “5 Prote<strong>in</strong>-Packed GymSnacks,” call<strong>in</strong>g it a “lifters dream.” Chobaniis also tapp<strong>in</strong>g <strong>in</strong>to <strong>the</strong> children’smarket with Chobani Champions, <strong>the</strong>first <strong>Greek</strong> yogurt made with only natural<strong>in</strong>gredients that is marketed just forkids (and <strong>the</strong> adults who love <strong>the</strong>m andmake <strong>the</strong> household purchases). 14This focus on health and nutritionis backed up by <strong>the</strong> UBS report, whoseanalysis <strong>in</strong>dicates that consumers aredrawn to <strong>Greek</strong> yogurt as a “convenient,Photo courtesy: Times Union, Albany, NYHealth and nutritionbenefits top <strong>the</strong> list <strong>of</strong>reasons that peopleconsume <strong>Greek</strong> yogurtfill<strong>in</strong>g, and healthy meal.” <strong>The</strong> UBS reportnoted that while health and nutritionbenefits top <strong>the</strong> list <strong>of</strong> reasons thatpeople consume <strong>Greek</strong> yogurt, <strong>the</strong>irdata surpris<strong>in</strong>gly <strong>in</strong>dicated that taste wasnot a major motivator, nor was price, asconsumers were pay<strong>in</strong>g a premium comparedto non-<strong>Greek</strong> yogurt.It’s <strong>in</strong>terest<strong>in</strong>g to note that <strong>Greek</strong> yogurthas really come <strong>in</strong>to its own over <strong>the</strong>last five years, almost <strong>in</strong> lock-step with<strong>the</strong> rise <strong>of</strong> social media, which toge<strong>the</strong>rwith traditional pr<strong>in</strong>t and television mediais spread<strong>in</strong>g <strong>the</strong> word about <strong>the</strong> benefits<strong>of</strong> <strong>the</strong> product to <strong>the</strong> American public.Today, word <strong>of</strong> mouth is leveragedmany times over by <strong>the</strong> loudspeaker <strong>of</strong>social media outlets, and <strong>the</strong> <strong>New</strong> <strong>York</strong>yogurt producers are mak<strong>in</strong>g full use<strong>of</strong> <strong>the</strong>se new-era market<strong>in</strong>g tools suchas Facebook and Twitter. Case <strong>in</strong> po<strong>in</strong>t,FAGE has nearly 1 million “likes” on itsFacebook page.5