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<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong><strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong><strong>Reporting</strong>Requirements, interpretations<strong>an</strong>d challenges for medicaldevice m<strong>an</strong>ufacturers <strong>an</strong>dregulatory authorities.


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>Michael MaierMedidee Services SAwww.medidee.com• Founder & Senior Partner of Medidee Services SA‣ Sw<strong>is</strong>s based consulting group specializing inworldwide Medical Devices Regulatory Affairs<strong>an</strong>d Compli<strong>an</strong>ce programs since 12 years.• Medical Device Regulatory Affairs trainer at eventsof WMDO, RAPS, ARIAQ <strong>an</strong>d others world-wide• Adv<strong>is</strong>or of medical device Start-ups• Medical Device file reviewer <strong>an</strong>d Lead Auditor• MBA; Degree in Medical Engineering;• Member of SGSV <strong>an</strong>d SNV st<strong>an</strong>dardizationcommittees


Medidee in brief – www.medidee.comPre – <strong>Market</strong> support :• Regulatory pathway development• Clinical evaluation m<strong>an</strong>agement• Design <strong>an</strong>d review of Technical Files• Support of Product- <strong>an</strong>d Process- V&V• Implementation of QMS• Preparing for third party audits <strong>an</strong>dinspections• Supplier qualification• Software validation• R<strong>is</strong>k <strong>an</strong>alys<strong>is</strong> at the product or systemlevelStrategic M<strong>an</strong>agement support :• Regulatory troubleshooting• R<strong>is</strong>k <strong>an</strong>alys<strong>is</strong> at the org<strong>an</strong>ization level• Regulatory due diligence / M&A• Coaching of startups• Interim M<strong>an</strong>agement• Training of executives <strong>an</strong>d staff<strong>Post</strong>- <strong>Market</strong> support :• EU Representative services• Periodic PMS & regulatory intelligenceresearch according defined protocols


SchedulePart 1Part 2Part 3Part 4Introduction - get clarity about the wording used- Life cycle of a medical device- Conformity assessment- GHTF documents for PMS<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>- <strong>What</strong> <strong>is</strong> <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>- <strong>What</strong> <strong>is</strong> <strong>an</strong> <strong>Adverse</strong> <strong>Event</strong>- Criteria for reporting – <strong>What</strong> to report ?- Inputs to <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong><strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reporting in differentjur<strong>is</strong>dictions- USA- C<strong>an</strong>ada- EuropeSummary, Outlook, R<strong>is</strong>k M<strong>an</strong>agement


Life cycle of medical devicesD<strong>is</strong>posal ofthe deviceDevelopmentPremarketphase<strong>Post</strong>marketphaseUse<strong>Event</strong>ually repair/ refurb<strong>is</strong>hmentM<strong>an</strong>ufacturing<strong>Market</strong>ing <strong>an</strong>dsalesEnd of pre-marketconformity ass.= Regulatoryclear<strong>an</strong>ceUse


Life cycle of medical devices & Principal StakeholdersUseRefurb.D<strong>is</strong>posalM,RA/CABUseDEVMFGM & S- M<strong>an</strong>ufacturer develops <strong>an</strong>dproduces- RA / CAB assessesconformity of developed“Result” = Medical Device<strong>an</strong>d verifies GMP


Life cycle of medical devices & Principal StakeholdersD<strong>is</strong>posalDEVUseRefurb.M,RA/CAB,HSUseMFGM & S- RA / CAB authorizesmarketing- M<strong>an</strong>ufacturer puts onmarket- Healthcare System gr<strong>an</strong>tsreimbursement or not


Life cycle of medical devices & Principal StakeholdersUseRefurb.D<strong>is</strong>posalU, M,RA,HSUseDEVMFGM & S- User / patients use the MD <strong>an</strong>dreport <strong>Adverse</strong> <strong>Event</strong>s- MFG surveys h<strong>is</strong> product &product environment <strong>an</strong>dreports- RA monitors, surveys themarket <strong>an</strong>d enforces Reg.Action- HC system reimburses (or not)<strong>an</strong>d surveys “efficacy” <strong>an</strong>dlia<strong>is</strong>es with RA


Life cycle of medical devices & Principal StakeholdersD<strong>is</strong>posalDEV- M<strong>an</strong>ufacturer refurb<strong>is</strong>hes- RA / CAB assesses conformityof refurb<strong>is</strong>hed“Result” <strong>an</strong>d verifies GMPUseRefurb.M,RA/CABUseMFGM & S


Life cycle of medical devices & Principal Stakeholders- User d<strong>is</strong>poses off- M<strong>an</strong>ufacturer takes part inrecycling- RAE (e.g. environmental)leg<strong>is</strong>lates, surveys <strong>an</strong>denforcesUseRefurb.D<strong>is</strong>posalU, M,RAEUseDEVMFGM & S


Introduction – <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong><strong>Reporting</strong>Conformity assessment:“Conformity assessment, conducted before <strong>an</strong>d after a medicaldevice <strong>is</strong> placed on the market, <strong>an</strong>d post-market surveill<strong>an</strong>ce ofdevices in actual use are complementary elements of the GHTFglobal regulatory model. They are intended to provide theobjective evidence of safety, perform<strong>an</strong>ce, <strong>an</strong>d benefits <strong>an</strong>d r<strong>is</strong>ksto maintain public confidence.”Source: section 2.1 - Principles of Conformity Assessment for Medical Devices SG1 FinalDocument GHTF/SG1/N78:2012


Introduction: GHTF Guid<strong>an</strong>ce on <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>5 GHTF Conformity Assessment Elements should be specified byMD Regulations :1. Quality m<strong>an</strong>agement system (QMS),2. System for <strong>Post</strong>-market <strong>Surveill<strong>an</strong>ce</strong>,3. Requirements for Technical Documentation,4. DoC - Declaration of Conformity,5. Reg<strong>is</strong>tration of m<strong>an</strong>ufacturers & medical devices by the RA.Source: Principles of Conformity Assessment for Medical Devices SG1 Final Document GHTF/SG1/N78:2012+ Maintaining a status of conformity after the device <strong>is</strong>placed on the market ! -> to be controlled by RA !!


Introduction: GHTF Guid<strong>an</strong>ce on <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>M<strong>an</strong>ufacturers system for post-marketing surveill<strong>an</strong>ce• PMS implemented <strong>an</strong>d operational PRIOR to marketing• Process includes:• complaint h<strong>an</strong>dling,• post-market vigil<strong>an</strong>ce reporting (AE <strong>Reporting</strong>),• subsequent CAPA• RA / CAB verifies the PMS process during Audit of QMS / GMP.• RA may require specific post-marketing study of a particulardevice.• The RA monitors post-marketing study - dec<strong>is</strong>ion on RegulatoryAction.Source: Principles of Conformity Assessment for Medical Devices SG1 Final Document GHTF/SG1/N78:2012


Introduction: GHTF Guid<strong>an</strong>ce on <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong><strong>What</strong> <strong>is</strong> <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> :“<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>is</strong> a systematic procedure toreview experience gained from devices in the postproductionphase.”Source: Europe (Directives & MEDDEV 2.12)


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong><strong>What</strong> <strong>is</strong> <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> :“<strong>Post</strong>market surveill<strong>an</strong>ce <strong>is</strong> the systematic collection, <strong>an</strong>alys<strong>is</strong>,interpretation, <strong>an</strong>d d<strong>is</strong>semination of health-related data toimprove public health <strong>an</strong>d reduce morbidity <strong>an</strong>d mortality.”Source: USA – FDA proposal: Strengthening our National System for Medical Device<strong>Post</strong>market <strong>Surveill<strong>an</strong>ce</strong>“PMS <strong>is</strong> the active, systematic, scientifically valid collection,<strong>an</strong>alys<strong>is</strong>, <strong>an</strong>d interpretation of data or other information about amarketed device.”Source: US Code of Federal Regulations: 21 CFR 822.3 - addresses PMS activity that <strong>is</strong>conducted by the m<strong>an</strong>ufacturer following <strong>an</strong> order from FDA


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong><strong>Event</strong> <strong>Reporting</strong><strong>What</strong> <strong>is</strong> <strong>an</strong> “<strong>Adverse</strong> <strong>Event</strong>”:“An <strong>Adverse</strong> <strong>Event</strong> <strong>is</strong> either a malfunction or a deterioration in thecharacter<strong>is</strong>tics or perform<strong>an</strong>ce of a sold medical device [includingaccessory(s) <strong>an</strong>d labelling] or use error, which either has caused orcould have caused or contributed to death, or serious injury tohealth of patients or other persons.”Source: GHTF/SG4/N33R16:2007 & Definition <strong>an</strong>d Glossary of Terms Used in GHTFDocuments GHTF Steering Committee Final Document GHTF/SC/N4:2012 (Edition 2)NB ! : There are more specific GHTF definitions when including “ClinicalInvestigations” in the scope of the definition.


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong><strong>Event</strong> <strong>Reporting</strong><strong>What</strong> <strong>is</strong> <strong>an</strong> <strong>Adverse</strong> <strong>Event</strong> : (USA)An adverse event <strong>is</strong> <strong>an</strong>y undesirable experience associated withthe use of a medical product in a patient.Serious <strong>Adverse</strong> <strong>Event</strong>:The adverse event <strong>is</strong> serious <strong>an</strong>d should be reported to FDA whenthe patient outcome <strong>is</strong>:• Death• Life-threatening• Hospitalization (initial or prolonged)• D<strong>is</strong>ability or Perm<strong>an</strong>ent Damage• Congenital Anomaly/Birth Defect• Required Intervention to Prevent Perm<strong>an</strong>ent Impairment or Damage• Other Serious (Import<strong>an</strong>t Medical <strong>Event</strong>s)http://www.fda.gov/Safety/MedWatch/HowToReport/ucm053087.htm


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong><strong>Event</strong> <strong>Reporting</strong><strong>What</strong> <strong>is</strong> <strong>an</strong> <strong>Adverse</strong> <strong>Event</strong> : (EU)INCIDENT (= <strong>Adverse</strong> <strong>Event</strong> in the context of th<strong>is</strong> overview)“Any malfunction or deterioration in the character<strong>is</strong>tics <strong>an</strong>d/orperform<strong>an</strong>ce of a device, as well as <strong>an</strong>y inadequacy in the labelingor the instructions for use which, directly or indirectly, might leadto or might have led to the death of a patient, or user or of otherpersons or to a serious deterioration in their state of health.”Source: MEDDEV 2.12http://ec.europa.eu/health/medical-devices/files/meddev/2_12_1_ol_en.pdf


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong><strong>Event</strong> <strong>Reporting</strong><strong>Reporting</strong> criteria for Incidents EU (=adverse events) :A: An event has occurred- malfunction of a deviceB: The medical device seems to be part of the cause of theINCIDENTC: The event led, or might have led todeath or serious deterioration in state of healthIncident = A+B+C = <strong>Reporting</strong>Source: MEDDEV 2.12http://ec.europa.eu/health/medical-devices/files/meddev/2_12_1_ol_en.pdf


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong><strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>c<strong>an</strong> be divided in 2 parts:Vigil<strong>an</strong>ce part - ReactiveReaction toproblems inthe marketMonitoring part - Proactive<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>Monitoring themarket for earlywarnings forproblems in themarket


Inputs to <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>Stakeholders <strong>an</strong>d inputs :H : Users e.g. Hospitals report AEM : M<strong>an</strong>ufacturers report AER : Pro active research of stakeholders –M<strong>an</strong>ufacturers / CA / Health Insur<strong>an</strong>ceCA : Information from other CARCAMInputs to <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong>


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>Roles of Stakeholders according GHTF : NationalCompetent Authorities• Establ<strong>is</strong>h <strong>Adverse</strong> <strong>Event</strong> Report (AER)requirements• Establ<strong>is</strong>h <strong>an</strong>d maintain national vigil<strong>an</strong>cedatabases• Evaluate AER received• Monitor mfr. Investigation <strong>an</strong>d Field SafetyCorrective Actions• Exch<strong>an</strong>ge information between CA


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>Roles of Stakeholders according GHTF: M<strong>an</strong>ufacturersof Medical Devices• Establ<strong>is</strong>h <strong>an</strong>d maintain PMS system (part ofQMS/GMP)• Prepare <strong>an</strong>d submit vigil<strong>an</strong>ce reports• As appropriate, conduct Field Safety CorrectiveActions


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>Authorities’ tasks <strong>an</strong>dresponsibility for <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong> :Examples:- US FDA- Health C<strong>an</strong>ada- Europe<strong>an</strong> Union MemberState CompetentAuthoritiesM<strong>an</strong>ufacturers tasks <strong>an</strong>dresponsibility for <strong>Post</strong> <strong>Market</strong><strong>Surveill<strong>an</strong>ce</strong> :Examples:M<strong>an</strong>ufacturer marketingproducts in- USA- C<strong>an</strong>ada- Europe<strong>an</strong> Union


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reportingFurther development of <strong>Post</strong><strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>activities:• 1 of the axes of the paststrategic pl<strong>an</strong>of the Health Products <strong>an</strong>dFood Br<strong>an</strong>ch (HPFB) of HealthC<strong>an</strong>ada.


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reportingCitation:“The <strong>Market</strong>ed Pharmaceuticals <strong>an</strong>d Medical Devices Bureau within MHPD*conducts the following activities related to devices:• monitoring devices incident data;• reviewing <strong>an</strong>d <strong>an</strong>alysing product safety data;• detecting <strong>an</strong>d evaluating signals;• conducting benefit <strong>an</strong>d r<strong>is</strong>k assessments <strong>an</strong>d making recommendations onr<strong>is</strong>k m<strong>an</strong>agement options;• communicating product related r<strong>is</strong>ks to health care professionals <strong>an</strong>d thepublic; <strong>an</strong>d• providing policies to effectively regulate marketed health products.”End of citation.*MHPD: <strong>Market</strong>ed Health Products DirectorateSource: Health Products <strong>an</strong>d Food Br<strong>an</strong>ch of Health C<strong>an</strong>ada - Medical Devices Program - StrategicPl<strong>an</strong> 2007-2012


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reportingC<strong>an</strong>ada – MHPD* – <strong>Post</strong>-<strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> Activities include:Analys<strong>is</strong> of :• National <strong>an</strong>d foreign incident report databases <strong>an</strong>d reg<strong>is</strong>tries• Peer-reviewed literature/media• Foreign regulatory actions*<strong>Market</strong>ed Health Products Directorate of Health C<strong>an</strong>ada


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reportingM<strong>an</strong>ufacturers marketing MD in C<strong>an</strong>ada:<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> actions of m<strong>an</strong>ufacturers required inthe Medical Device Regulations under:• D<strong>is</strong>tribution records• Complaint h<strong>an</strong>dling• M<strong>an</strong>datory Problem <strong>Reporting</strong> (<strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>)• Recall– Those activities are not called “<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>”Pro active actions of m<strong>an</strong>ufacturers required by applicable ISO13485 clauses – but not called <strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reporting<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> – Activities of Competent Authoritiesof member states of the EU• Example : Germ<strong>an</strong>y BfArM – Bundesinstitut für Arzneimittelund Medizinprodukte- Central<strong>is</strong>ed collection, <strong>an</strong>alys<strong>is</strong> <strong>an</strong>d evaluation of r<strong>is</strong>ks ar<strong>is</strong>ingfrom the use of medical devices in particular from incidentreports- Co-ordinating the necessary measures to be taken especially incase of FSN / FSCA- Collaboration with the competent authorities of other memberstates


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reporting<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> – Activities of Competent Authoritiesof member states of the EU• Example : Germ<strong>an</strong>y BfArM – Bundesinstitut für Arzneimittelund Medzinprodukte- Overall responsible for the evaluation regarding the technical<strong>an</strong>d medical requirements <strong>an</strong>d the safety of medical devices- Shall adv<strong>is</strong>e the competent authorities within the federalstructure of Germ<strong>an</strong>y <strong>an</strong>d Germ<strong>an</strong> Notified Bodies.


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> <strong>an</strong>d <strong>Adverse</strong> <strong>Event</strong> reportingM<strong>an</strong>ufacturers marketing Medical Devices in EU<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> actions of m<strong>an</strong>ufacturers required inthe Medical Device Directives :• Obligation to have a systematic procedure to reviewexperience gained from devices in the post-production phase• Obligation to implement Corrective Action• Obligation to inform competent authorities (<strong>Adverse</strong> <strong>Event</strong><strong>Reporting</strong>)Pro active actions of m<strong>an</strong>ufacturers required by applicable ISO13485 clauses. (Feedback)


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong>


<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> & <strong>Adverse</strong> <strong>Event</strong> <strong>Reporting</strong><strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong> – summary <strong>an</strong>d outlook :• 3 Regulatory Systems – 3 interpretations of what post marketsurveill<strong>an</strong>ce <strong>is</strong> that vary in the detail – especially regardingthe activity of a m<strong>an</strong>ufacturer• ISO 14971 gives specific details for m<strong>an</strong>ufacturers <strong>an</strong>d c<strong>an</strong>give inspiration to Competent Authorities• <strong>Adverse</strong> event reporting quite similar in the 3 d<strong>is</strong>cussedsystemsA universal definition of “<strong>Post</strong> <strong>Market</strong> <strong>Surveill<strong>an</strong>ce</strong>”l<strong>is</strong>ting activities of all stakeholders <strong>is</strong> still m<strong>is</strong>sing.


Th<strong>an</strong>k you !Questions ?-> contact: Michael Maier-> www.medidee.com

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