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Leicester General Hospital Bedside Information for Patients - Library

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Part 212. Patient in<strong>for</strong>mation and liaison service(PILS)Your comments and feedback about your experience with us areinvaluable and welcomed.In the first instance please talk to the nurses on the ward, the wardsister, or ask to speak to the matron. If issues remain unresolvedthen please contact us directly:Freephone: 0808 178 8337Email:In Writing:pils.complaints.compliments@uhl-tr.nhs.ukTrust HeadquartersGwendolen HouseGwendolen Road<strong>Leicester</strong>LE5 4QFFurther in<strong>for</strong>mation can be found on the trust website:<strong>In<strong>for</strong>mation</strong>www.uhl-tr.nhs.uk/patients/support-and-advice/making-a-complaintPlease be assured that if you raise a concern or make a complaintyour future health care will in no way be affected. Should you needhelp to raise your concerns because of special health or languageneeds this can be arranged.13. InterpretersPlease in<strong>for</strong>m a member of staff if you require an interpreter.We are committed to preventing discrimination and fosteringequality and diversity.The printing of this booklet has beensupported by <strong>Leicester</strong> <strong>Hospital</strong>s Charity9102655

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