About our concierge service - Helen DeVos Children's Hospital
About our concierge service - Helen DeVos Children's Hospital
About our concierge service - Helen DeVos Children's Hospital
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When a loved one is ill or injured and you’re awayfrom home, the last thing you should worry aboutis finding a place to stay, eat or get around in anunfamiliar city. The comforts and conveniences ofSpectrum Health’s Concierge Service will simplifyy<strong>our</strong> visit from y<strong>our</strong> arrival until you return home.More importantly, <strong>our</strong> <strong>service</strong> will allow you tofocus on y<strong>our</strong> loved one(s).Our staff can provide information on accessing thefollowing res<strong>our</strong>ces:• Local hotel and hospitality lodging, along withavailable discounts• Local restaurant options• Area leisure activities• Transportation <strong>service</strong>s between hospital, hotelor airport• How to access patient relations to connect toclinical res<strong>our</strong>cesAt Spectrum Health, <strong>our</strong> goal is to be an integratedsystem of comprehensive care that addressespatients’ medical and emotional needs in a trusted,efficient, timely manner.Contact UsContact the <strong>concierge</strong> <strong>service</strong> team by phone at(616) 267-1234 or toll free at (888) 208-8075, or bye-mail at <strong>concierge</strong><strong>service</strong>@spectrum-health.org.The <strong>service</strong> is available 24/7, although some<strong>service</strong>s may only be available 8 a.m. to 5 p.m.,Monday to Friday.Concierge <strong>service</strong>s are available to patients andfamily members at Butterworth and Blodgetthospitals, <strong>Helen</strong> <strong>DeVos</strong> Children’s <strong>Hospital</strong>, MeijerHeart Center, and Lemmen-Holton Cancer Pavilion.
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