Report and Financial Statements Adactus Housing Group Limited
Report and Financial Statements Adactus Housing Group Limited
Report and Financial Statements Adactus Housing Group Limited
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10Operating <strong>and</strong> financial review combined with the reportof the BoardObjective Planned performance Actual performanceD1 Provide targetedneighbourhood investment2012/13 KPI targets£250k Neighbourhood Fundspend>75% complainant satisfactionwith h<strong>and</strong>ling of ASB case£164k.The main causes of theunderspend were:The lower take up of moniesallocated to help businessstart-ups; The refusal ofplanning permission for anenvironmental project; <strong>and</strong>various cost savings made bysuccessful projects.76.6%2012/13 projectsNeighbourhood Fund projectsCCH estate improvements (CCHonly)£164k of funding was allocatedby tenant-led panels to supportworthwhile community projectsacross the North West.Work commenced to makephysical improvements toChorley Moor (starting atHarestone Avenue), NorthgateDrive <strong>and</strong> Ashby Street.Objective Planned performance Actual performanceD2 provide choice <strong>and</strong> servicesthat are sensitive to the diverseneeds of our customers2012/13 KPI targetsComplete review of SP fundedschemesThe review was completed<strong>and</strong> services were retaineddespite decreased Supporting>=12 Equality ImpactAssessments2012/13 projectsSheltered <strong>Housing</strong> redesignLettings reviewPeople funding.6.Fewer policies were changedduring the year thananticipated <strong>and</strong> thereforefewer Equality ImpactAssessments were completedthan initially planned.Works commenced to modernisetwo schemes.The review was completedresulting in a simplified approachto lettings being adopted midwaythrough the year.
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