On_Board_559_Decembe.. - Mana Cruising Club

165 out of the Club’s 846 members completed the questionnaire, evenly spread amongst owners of yachtsMCCMCCAnnualAnnualMember’sMember’sSurveySurvey20112011(30%), launches (34%), trailer boats MCC (24%) Annual and those Member’s who do not Survey own boats 2011 (12%). The survey was emailed to165 all members out of the who Club’s have 846 email members165 out of the Club’s 846 members addresses. MCC completedcompletedAnnual This ensured the questionnaire,the questionnaire,Member’s a sample of Survey evenly all membership spreadevenly spread2011 amongst classes owners including of yachtsamongst owners of yachts country and165 (30%), associate out launches of members. the Club’s (34%), 846 trailer members boats completed (24%) and the those questionnaire, who do not evenly own boats spread (12%). amongst The survey owners was of yachts emailed to(30%), launches (34%), trailer boats (24%) and those who do not own boats (12%). The survey was emailed to165 out (30%), all of members the launches Club’s who (34%), 846 have members email trailer addresses. boats completed (24%) This and ensured the those questionnaire, who a sample do not of own all evenly membership boats spread (12%). classes The amongst survey including owners was emailed country of yachts and toall members who have email addresses. This ensured sample of all membership classes including country and(30%), all Priorities associate members for who new have capital email expenditure addresses. This ensured a sample of all membership classes including country andassociate launches members.members. (34%), trailer boats (24%) and those who do not own boats (12%). The survey was emailed toall members associate members.The survey who asked have members email addresses. to rank 10 capital This ensured expenditure a sample projects of in all order membership of importance. classes This resulted including the country andPriorities for new capital expenditureassociate PrioritiesPriorities projects members. for new capital expenditurebeing for new ranked capital in the expenditure following priority order from high to low:The survey asked members to rank 10 capital expenditure projects in order of importance. This resulted in theThe survey asked members to rank 10 capital expenditure projects in order of importance. This resulted in thePriorities The projects • survey for being new Replacement asked capital ranked members in travel expenditurethe following to lift rank 10 priority capital order expenditure from high projects to low: in order of importance. This resulted in theprojects being ranked in the following priority order from high to low:projects • being Purchasing ranked new in the moorings following priority the Sounds/D'Urville order from high area to low:The survey • Sealing of the hard stand yardasked ReplacementReplacement members traveltravel to rank liftlift 10 capital expenditure projects in order of importance. This resulted in the• Purchasing Replacement Sealing of the new travel car moorings park lift in the Sounds/D'Urville areaprojects being Purchasing ranked the new following moorings in priority the Sounds/D'Urville order from high area to low:• Sealing Provision Purchasing of of the new covered hard moorings stand hard yard stand in the facilitiesSealing of the hard stand yardSounds/D'Urville area• Sealing Provision of of the a second car hard park stand pontoon yard on the launching ramp• Replacement Sealing of travel the car lift park• Provision Sealing of of the covered moorings car park hard in Eastern stand facilities Cook Strait• Purchasing Provision of covered hard stand facilities• Provision Upgrade new of the a mooringscovered second Wardroom hard pontoon instand the on associated Sounds/D'Urvillefacilities the launching facilities ramp area• Sealing Provision of second pontoon on the launching ramp• Provision of the hard of a moorings second dry stand stack pontoon in yard for Eastern trailer on craft Cook the launching StraitProvision of moorings in Eastern Cook Straitramp• Sealing • Upgrade Provision of the of car of the moorings park Wardroom in Eastern and associated Cook Strait facilitiesUpgrade of the Wardroom and associated facilities• Provision • Provision Upgrade of the Wardroom associated facilitiesQuestions Provision of covered of a dry stack• Provision were askedof of a aboutdry stack hard stand for trailerdry stack theforfor varioustrailer facilities crafttrailer servicescraftcraft that the club provides. The responses are summarised below.• Provision of a second pontoon on the launching rampThey indicate the general level of satisfaction with the services bearing in mind that they include responses from•country QuestionsProvisionmembers wereofaskedmooringswho may aboutinnot theEasternuse various the facilities servicesCook Straitas that much the as club local provides. members, The and responses members are who summarised may not own below.• Questions were asked about the various services that the club provides. The responses are summarised below.Questions They Upgradeboats indicate and so were ofwould the asked the general Wardroomnot about use level the the of ramp various and satisfaction associatedor yard services facilities. with that the facilities services the club provides. bearing in The mind responses that they are include summarised responses below. from• They indicate the general level of satisfaction with the services bearing in mind that they include responses fromThey country Provision indicate members the of a general who dry may stack level not for of use satisfaction trailer the facilities craft with as the much services as local bearing members, in mind and that members they include who may responses not own fromcountry members who may not use the facilities as much as local members, and members who may not owncountry boats and members so would who not may use not the use ramp the or facilities yard facilities. as much as local members, and % members of respondents who may who not answered ownboats and so would not use the rampboats and so would not use the ramp Categoryor yard facilities.yard facilities.strongly agree or somewhatQuestions were asked about the various services that the club provides. The % responses of respondents are agree summarised who answered below.of respondents who answeredThey indicate BAR the general level of satisfaction CategoryCategory with the services bearing in mind % stronglystrongly of that respondents they agreeagree include oror who somewhatsomewhat responses answered fromI am a regular user of the Club’s Category bar strongly agree 50.7% agreecountry members who may not use the facilities as much as local members, and members agree who or somewhat may not ownBAR I am happy with the bar staff service 75.3%BARagreeboats and BAR Bar I so am prices would a regular are not user reasonable use of the ramp Club’s compared or bar yard with facilities. alternatives elsewhere 73.0% 50.7%am regular user of the Club’s bar 50.7%I amama happyhappyregular withwithuser thetheof barbarthe staffstaffClub’s serviceservicebar 50.7% 75.3%75.3%RESTAURANT I BarBaram pricespriceshappy arearewith reasonablereasonablethe bar staff comparedcomparedservice with alternatives elsewhere % of respondentswith alternatives elsewhere75.3% 73.0% who answered73.0%Bar I am prices a regular are user reasonable of the restaurant compared Category with alternatives elsewhere strongly 73.0% 38.1% agree or somewhatRESTAURANT I am happy with the menu 55.3%RESTAURANTagreeBAR RESTAURANT The I am meals a regular are user good of value the restaurant for money 51.4% 38.1%am regular user of the restaurant 38.1%a regular to invite user of non-member the restaurant friends to the restaurant for a night out 63.0%I am aI regularam happyam happy userwithwith ofthethe themenumenu Club’s bar 38.1% 55.3%55.3% 50.7%I The am meals happy are with good the menu service value for money 55.3% 51.4% 62.3%I am happy The meals with are the good bar value staff service for money 51.4% 75.3%The I receive am meals happy value are to invite good for money non-member value for money friends to the restaurant for a night out 51.8%am happy to invite non-member friends to the restaurant for night out51.4% 63.0%Bar prices 63.0%I amam happy are reasonablehappyto withwithinvite thethenon-member service compared with alternatives elsewhere 73.0%servicefriends to the restaurant for a night out 63.0% 62.3%62.3%TRAVEL I am receive happy LIFT, value with RAMP for the money AND service YARD SERVICESreceive value for money 62.3% 51.8%51.8%RESTAURANTI receive am a regular value user for money of the travel lift and yard services 51.8% 54.1%I am TRAVEL I am happy with the services available for slipping and repair 66.2%TRAVEL a regular LIFT,LIFT, user RAMPRAMP of the ANDAND restaurant YARD SERVICESYARD SERVICES38.1%I am TRAVEL happy I am happy a LIFT, with RAMP my AND latest YARD haul-out SERVICES service 58.8%am with regularregular the useruser menu of the travel lift and yard services 54.1%of the travel lift and yard services 54.1% 55.3%The meals I am a happy regular user of facilities the travel lift and in yard the services yard 54.1% 70.1%am happy are good with thewith the value servicesservices for money available for slipping and repair 66.2%available for slipping and repair 66.2% 51.4%I am a happy regular with user the my of latest services the boat haul-out available ramp service for slipping and repair 66.2% 58.8% 23.1%I am happy am happy to invite with non-member my latest haul-out friends service to the restaurant for a night out 58.8% 63.0%I amam happyhappy withwith my thethe latest facilitiesfacilities haul-out availableavailable service in the yardin the yard 58.8% 70.1%I am 70.1%COMMUNICATIONShappy with the service 62.3%I amamhappy a regular regularwith useruserthe ofoffacilities the boatthe boatavailable ramprampin the yard 70.1% 23.1%I receive 23.1%I Onboard am value a regular is for an money user important of the part boat of ramp my enjoyment of the club 23.1% 84.0% 51.8%COMMUNICATIONSI read “Things from Thursday” every week 95.7%COMMUNICATIONSTRAVEL COMMUNICATIONSI LIFT, access RAMP the Club AND website YARD at least SERVICES once a month 46.2%I am a The regular notices user on Thursday of the travel night lift are and a useful yard feature services 69.4% 54.1%I am happy with the services available for slipping and repair 66.2%OFFICEI am happy with my latest haul-out service 58.8%I am happy with the service I receive from the Club office 96.4%I am happy with the facilities available in the yard 70.1%I am GENERAL a regular user of the boat ramp 23.1%As facilities reach maximum usage, should we consider closing membership 46.7%COMMUNICATIONSWe should promote the Club as a centre of boating for Porirua (waka ama,43.8%water skiing, rowing)We should consider restricting vehicular access to our site to members only 64.7%11