Table of contents - scientia bonnensis

Content
Preface
CONTENT
by Claus-Bernhard Pakleppa and Ingrid Daniels
Introduction
IX
by Helene Perold XXV
Scope of international voluntary service
in southern Africa XXVI
A research agenda XXVII
Contribution of this research collection to the fi eld XXIX
Conclusion XXXIII
PART 1: Results of empirical studies and refl ections
on experiences between international volunteers
and host organisations
1 | Host organisational culture and international
volunteers: A model for explaining mutual
satisfaction and success
by Dr. Brigitte Schwinge 1
Introduction 1
1 Background and aims 2
2 weltwärts voluntary service
in South Africa 4
2.1 How voluntary service affects volunteers 5
2.2 The impact of voluntary service on host organisations 10
3 Organisational culture and types of volunteer
as the basis for mutual satisfaction 13
3.1 Characteristics of placement locations 14
3.1.1 Inclusion vs exclusion 14
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3.1.2 Providing freedom of action
vs expecting unquestioned compliance 16
3.2 Characteristics of volunteers 18
3.3 Volunteer coping strategies
for dealing with conditions on location 19
4 Summary and conclusion 22
2 | The quest for healing and transformation:
weltwärts as a contemporary dimension
of the unfolding and deeply rooted relationship
between South Africa and Germany
by Rubert Van Blerk and Dr. Undine Whande 25
3 | International volunteers and the development
of host organisations in Africa: Lessons from
Tanzania and Mozambique
by Lauren A. Graham, Eddy Mazembo Mavungu and Helene Perold
– with Karena Cronin, Learnmore Muchemwa and Ben Lough 31
Scope of international voluntary service in southern Africa 32
Researching international voluntary service in the South 34
Conceptual issues in researching the contribution of IVS 36
Overview of participating organisations 40
Expectations and discourses –
what shapes the international volunteer-host relationship? 42
IVS’ potential to contribute to development objectives 45
IVS and sustainable development 48
Potential of IVS to contribute to individual development 50
The potential of IVS to build social capital 53
Barriers constraining the IVS potential
for buildling social capital 56
Recommendations 58
Conclusion 59

CONTENT
4 | Footprints of weltwärts volunteers
in South Africa – A volunteer perspective
from the SAGE Net weltwärts conference
in South Africa, 17 November 2010
by Niklas Rudolph, Tristan Kenedy et al 63
But what exactly is expected from a weltwärts volunteer? 64
5 | Think-tank on volunteering –
An appeal from a volunteer-perspective
by Sören Krüger and Jacob Birkenhäger 69
Introduction 69
Sustainability in the context of international volunteering 70
Preparation Phase 70
Volunteering phase 71
Follow-up 72
Practical advice for organisations and volunteers
in the follow-up phase 74
The weltwärts programme 74
The sending organisation 75
Other social organisations 76
The volunteer 77
6 | Biedermeier generation goes weltwärts:
Young Germans’ attitude to life in 2010
by Stephan Grünewald and Dr. Brigitte Schwinge 79
“Generation ‘Biedermeier’: Fear of Failure”
– Rheingold Youth Study 2010 79
Fear of failure and desperate rage at the state of society 80
Biographical catharsis: From wild and wasted
to reasonable and responsible 80
A parachute to placate fear of failure: Mania for order 81
Voluntary self-regulation 81
Squirrelling away skills 82
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Shunning losers 83
Maternal-media cocoons 83
Beyond fear of failure – youth culture in the future 84
The “Biedermeier generation” goes weltwärts.
How do the Rheingold youth study and the SAGE Net
research relate to one another? 84
PART II: Action related refl ections
and recommendations
7 | Lessons learnt about reciprocity from
research on intercultural training programmes
and intercultural exchanges
by Prof. Dr. Alexander Thomas 89
Psychology of intercultural exchange & lessons for reciprocity 89
Main fi ndings from the SAGE Net study 2009/10 91
Intercultural learning & competence in intercultural exchange 93
Implications for SAGE Net’s volunteer programme 95
8 | Participatory and Transcultural
Quality Development within the
weltwärts programme – Central
fi ndings of an empirical study
by Josef Freise, Jacqueline Alter and Ute Elisabeth Volkmann 99
Introduction 99
Starting position and research project approach 101
Objectives and implementation of the research project 102
Research project paradigms 102
Project design: Qualitative research 103
International working group 104
Empirical fi ndings 104

CONTENT
Defi nition of quality as a concept 105
Quality models of the hosting organisations 107
Infl uencing factors 108
Determinants of quality: A resource-oriented perspective 112
Volunteers as a human resource 112
Volunteers as an economic resource 113
Volunteers as a social resource 114
Volunteers as a symbolic resource 115
Volunteers as a cultural resource 116
Quality dimensions 117
Quality dimension: Pedagogical support 118
The family approach 119
The management approach 120
The coaching approach 120
The mentor as an integral part of quality development
in pedagogical support work 121
Quality dimension: Communication and partnership 121
Models of cooperation and relationship builders 122
Quality dimension: Structural and political aspects 125
Conclusions and recommendations 126
9 | Dialoguing Together – To enhance
and improve the quality of the weltwärts
programme in partnership
by Susanne Saliger, Coordinator for Quality Management, ICJA 131
Introduction 131
Theoretical approaches to quality management
in non-profi t organisations 132
Quality 132
Quality Management 133
Quality management in international volunteer services 135
Presentation of the international quality development
process “Dialoguing together!” 136
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ICJA Volunteersaustausch weltweit e.V.
(ICJA Volunteer Exchange Worldwide PL) 137
The role of the development aid programme weltwärts 139
“Dialoguing together!” –
A quality management project initiative 140
Project objectives 141
Process architecture and quality management components 142
Joint development of a concept for international quality
management within the context of the weltwärts programme
(December 2010 – September 2011) 143
Project target group 144
Interim results and effects (March 2011) 145
Outcome of the process so far
(brainstormed by the ICG, 26 January, 2011) 146
Conclusion: Action recommendations for the development
of quality management in international volunteer service
programmes 147
Summary of action recommendations 149
10 | Intercultural – Transcultural – Transhuman:
Multiple belonging and connectivity
in the 21st Century
A conversation between Zena-Gabrielle Hailu
and Undine Whande, 2009 – 2011 151
Prelude 151
Zena-Gabrielle Hailu 151
Undine Whande 153
Exploring transhumanity 155
What does this mean for communication –
intercultural, transcultural, transhuman? 158
How does transhumanity work in practice? 161
The Linguistic Aspect (Zena-Gabrielle in Germany, 2011) 161
The Role of Memory (Undine in South Africa, 2011) 162

CONTENT
Local and Global Simultaneities
(Zena-Gabrielle in Germany, 2011) 163
Being of many places and times (Undine in South Africa, 2011) 164
What might the emerging transhuman realities
look and feel like? (Zena-Gabrielle in Germany, 2011) 165
Conclusion 167
11 | Organisational development
at CBO level in poor communities
by Rubert van Blerk 171
CBOs – a defi nition 171
CBOs in the context of poverty 172
CBOs and capacity development 174
An alternative notion of organisational capacity 176
Organisational development at CBO level 179
Some recommendations for volunteer service 181
12 | Research based recommendations for
enhancing mutual satisfaction and success in
international voluntary service – Drawn from
the SAGE Net qualitative impact research on the
German weltwärts programme to South Africa
by Dr. Brigitte Schwinge and Claus-Bernhard Pakleppa 183
Lessons learnt from ‘successful’ placements 186
Research based recommendations 187
Recommendations for SAGE Net Germany
as a sending organisation 188
Recommendations for the South African host organisation 191
Listing of authors 195
Programs of SAGE Net weltwärts conferences 201
Extracts from the SAGE Net weltwärts policy 213
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