Welcome to wheelie bins - Wychavon District Council

IMPORTANT INFORMATIONWelcome towheelie binsRecyclingmade simpleYour old collection dayand/or time may changeon the new system

Your new waste and recycling service starts soon. We’velistened to your concerns about the new service andhave made changes as a result. One of the big changeswas to introduce a weekly food waste collection service aswell as two wheelie bins.We’re changing the system so we can:•Give 100% of homes a recycling collection service.•Increase recycling and reduce waste going to landfill.•Avoid increasing landfill costs.•Reduce problems with sack collection – littering from ripped sacksand injuries to collection crews.Collections•Have a look at the calendar, in your pack, for further informationon which bin to put out which week.•To help you keep track of your bin, it would be great if you couldput your house name or number on the stickers in this pack andstick them on the back of your bins.•Bins need to be out by 7am on the day of collection at the frontedge of your property.•When bins are put out please make sure the lid is closed and all thewaste or recycling is in the bins. We can’t take any waste that is notin the bins.Please note that your time and/or day of collection will probablychange.

How the system worksGreen week: RecyclingGREEN BIN•This bin replaces your purple and clear sacks and your glass box.•A full list if things you can recycle is on the calendar and on top ofthe bin.•PLEASE PUT RECYCLING IN LOOSE - NO SACKS, NO TEXTILES.FOOD WASTE BINPAPERBOTTLESCANSGLASS+Green recycling wheelie bin + food waste bin(not the caddy)•This bin is for any food waste including meat, fish and bones. If youdon’t home compost, vegetable peelings, tea bags and eggshellscan go in too.•The food waste caddy can be lined using newspaper or fullycompostable / degradable liners (marked with BSEN 13432). Theseare made of paper or cornstarch and are available from localshops and most supermarkets. You don’t have to use them andsome people prefer to use nothing at all. Your food waste caddy isdishwasher proof. PLEASE DO NOT LINE IT WITH PLASTIC BAGS.•On the green week, your food waste is collected by a differentvehicle and will be collected at a different time to your wheelie bin.FOOD

Grey week: LandfillANYTHINGTHATCANNOT BERECYCLED+Non-recycling grey wheelie bin + food waste bin*GREY BIN•This bin replaces your black sacks.•Anything that is left over after you have recycled everything youcan, will go to landfill.•Waste in the grey bin can go in sacks or carrier bags.•No garden waste, no hot ashes, no liquids, no needles.• On grey weeks your food waste will be collected with your refuseand will go to landfill.*Due to the significant cost of collecting food waste separately,we’re really sorry but we can only compost food waste on greenweeks. If the food bin is half full think about keeping it until thefollowing week so it is composted.FOODThe first collectionSome areas will start on grey bins,and some on green bins, so pleasecheck your calendar for dates.Please place your bin out by 7amat the front edge of your propertyon the day of collection. Pleasetake it back in as soon as you canafter it’s been emptied. If you areabout to go away it might be anidea to ask your neighbour to putout your bin or leave the bin untilyour next collection.

Putting your bins outX = Place to position your binsGardenHOUSEGardenRoadPathGardenPathGrass VergeXHOUSEXXHOUSERoadHouses with grass vergeHOUSEXXHOUSEGardenPathXHOUSEPathHOUSEXRoadHouses with no public footpathHouses with shared pathwayRoadHouses without grass vergeFront edge of propertyThe front edge of your property isthe front boundary, next to thepavement, verge or highway - asshown in the diagram above. Binsshould not be placed on highwayverges, public footpaths or publichighways except if you have nofront garden or alternative location.If there is no safe place at the frontedge of your property pleasecontact us to arrange analternative.If your bin is not emptiedWhere bins are put out on the rightweek and by 7am at the front edgeof the property, and the crews havegenuinely missed them, we willreturn to collect the bin. If theyhave been stickered by the crewswith a reason why they haven’tbeen collected we will not return.Normally, if you report the missedcollection to us before 4pm we willcollect the same working day, andif reported after 4pm we will collectby noon on the following day.During busy times, such as this majorchange to the system, this may notbe possible, but we will do our bestto collect bins within 3 working days.Forgetting to put your bin out by7amIf you have forgotten to put the binout we are not able to return tocollect it and you will need to store

it until the following collection ortake the waste to a householdwaste site. (See back page).Waste not placed in the bin oroverflowingWe can’t take waste not in thebins and the bin lid should beclosed. For advice on reducingyour household waste visitwww.wychavon.gov.uk andsearch for waste minimisation.Wrong rubbish in the wrong binWhere bins are contaminated withthe wrong waste, the bin will bestickered by the crew to adviseyou what is wrong with it. You willneed to sort the waste and put itout for the next collection or take itto a household waste site.Putting the wrong bin outIt may be tempting to look out ofthe window to check which binsneighbours have put out forcollection. With the new collectionrounds your neighbours might be ona different week to you or theymight have got it wrong, so followthe calendar.Because we use different vehiclesto collect refuse and recycling wecan only collect the right bin in theright week, so keep the calendarhandy. If you put the wrong binout we cannot collect it and youwill need to keep it until the nextcollection or take the waste to ahousehold waste site. (See back page).Garden wasteGarden waste can be compostedat home, taken to a householdwaste site for central compostingor alternatively we provide achargeable garden wastecollection service or for exemptproperties, chargeable gardenwaste sacks. For further informationcontact us.If you already have a gardenwaste collection service your dayfor collection won't change.Please remember to take it to thefront edge of your property and putit out by 7am.Damaged, lost or stolen binsWhile the bins belong toWychavon you are required totake reasonable care of them. Ifyou don’t look after your bin wemay charge you for areplacement. Get in touch if youhave any problems.Moving houseAs your bins belong to Wychavon,if you’re moving house pleaseleave them behind. If you’removing into a new home and youhave missing or the wrong size binsplease get in touch.

Special circumstancesLarge familiesWhere households consist of 6 ormore people, have children innappies or produce large amountsof non-hazardous medical waste,we will provide a larger 240 litrewheelie bin for non-recyclingwaste instead of the standard 180litre bin.Low amounts of waste andrecyclingSmaller green and grey 140 litrebins are available for recyclingand non-recycling waste.Access problems or lack ofstorage spaceExemptions to the wheelie binservice are available, following aninspection.If we find your property has nowhere to put the bins, a number ofsteps, steep slopes or otherfeatures that would make thecollection of bins hazardous, anexemption will apply. Where thisapplies households will beprovided with sacks for recyclingand refuse, a box for glass and thefood waste bin.Assisted collectionsIn households where no one isphysically able to place bins at thefront edge of the property, we willprovide assisted collections. Thiscan be for sacks or bins.Get in touch if you think any of thespecial circumstances apply toyou.Large apartment blocks andcommunal bin storesWhere there are communal binstores, bins will be collected fromthe stores. Where you have yourown bin cupboard, you arerequired to place your bins out atthe front edge of your property.Bank Holiday arrangementsCollections are as normal for allBank holidays (including Easter)except for Christmas and NewYear when revised dates apply,which we will inform you of.Other servicesBulky waste collectionYour old dustbins or sack holdercan be collected free. We willcollect up to two items of bulkywaste free in each 6 month periodbetween October to March andApril to September. Some items ofbulky waste such as fridges arechargeable.For further information on free andchargeable items see our websiteor call us for a list. To book acollection call our contractor,FOCSA Services on 01386 760145.