Nov/Dec 2008 - AGRR Magazine

Price PointscontinuedNAGS Adds Part Numbers for Fuel Surcharge and Delivery FeeNational Auto Glass SpecificationsInternational (NAGS) has addedservice part numbers for fuel surchargesand delivery fees to its FallCalculator. The Fall Calculator tookeffect on September 8.The two new service part numbersare as follows:• SFS01600 Fuel Surcharge• SDL01700 Delivery Fee“We have received a great deal ofinput from the market this year thattransactions are occurring that includethese fees and surcharges, andcurrently NAGS does not publish anycorresponding Service Part Numbersthat are appropriate for this purpose,”says Bud Oliver, director of productoperations for the Mitchell Glass Unit,of which NAGS is a part. “We don’ttake any position on what costsshould be associated with the newnumbers, but hope that their additionwill enable trading partners to moreclearly identify these items in theirnegotiated transactions.”Do you plan to use the new NAGS fuelsurcharge number in the near future(before the end of this year)?15.0%Maybe50.3%Yes34.8%NoDo you plan to use the fuel surcharge number? Why or why not? Pleasee-mail AGRR editor Penny Stacey at pstacey@glass.com with your thoughts.AGRR magazine recently conducteda survey of shops to determinehow many planned to use thefuel surcharge number before the endof this year, and found that the majority—50.3percent—of shops surveyedplanned to utilize this tool.Though 15.0 percent of those surveyedwere still undecided, 34.8 percentsaid they did not intend toemploy the new NAGS number intheir business.A recent study conducted by AGRRmagazine/glassBYTEs.comshowed that few customers ask for6%No requestsfor OEMSurvey Shows Few Consumers Request OEM Glass51%10% or less request OEMOEM glass when seeking an autoglass replacement. Nearly 400 shoprepresentatives participated in the17%More than 50%request OEM26%10-50%request OEMsurvey, in which 51 percent of participantsanswered that few (10 percentor less) customers request OEM glass.Twenty-six percent of participantssaid that some customers ask forOEM glass (more than 10 percent butless than 50 percent), while 17 percentsaid a majority of customers askfor OEM glass.Only 6 percent said they havenever had a customer request OEMglass.■Have you had customers requestOEM glass? Please e-mailpstacey@glass.com.28 AGRR November/December 2008 www.agrrmag.com