September 2011 - MINDA Malaysian Directors Academy ...

FEATURED ARTICLES _ARTICLE ONEMALAYSIAN DIRECTORS ACADEMY 4The GLC Open Day was recently held from Friday 24th toSunday 26th June 2011 at the Kuala Lumpur ConventionCentre, with the theme “Nation-Building, Touching Lives”.The event was organised by the Putrajaya Committee on GLCHigh Performance (PCG) and was a showcase of 5 GovernmentLinked Investment Companies (GLICs)¹ together with 18 oftheir listed investee Government Linked Companies (GLCs)².The rationale of holding the Open Day was to reach outto all Malaysians in showcasing how the GLICs and GLCshave contributed towards the development of the nation’seconomy and in so doing, touched the lives of every Malaysian.The objective was to communicate and impart to the publicat large the great strides and progress that GLICs and listedGLCs have made and their continuous efforts towards valuecreation and delivering benefits to the Rakyat.The Open Day featured public forums, chaired by GLC CEOs,to discuss various current issues with participation fromprominent personalities, NGOs, entrepreneurs and socialactivists, on wide-ranging issues from the new corporate DNAfor GLCs to the social media phenomenon and the limit ofsocial entrepreneurship. Visitors also had the chance to listento the CEOs at the “Spot Light Corner”. A myriad of excitingactivities for the family were offered including treasure hunt,children’s colouring competition and e-Peraduan for all ageswith attractive prizes on offer. Among the top prizes were aFord Fiesta and Proton Saga 1.6 FL.The Open Day was organised along the lines of 5 “clusters”which depicted the primary touch points that the GLICs andGLCs had with the public. These clusters were:1. Driving National Economic Transformation2. Achieving Customer Excellence Through ContinuousProduct & Service Innovation3. Creating Business Opportunities Through SmartPartnerships4. People, Planet and Profits – Delivering Benefits for aSustainable Nation5. Building Knowledge and Human Capital Development1 st Cluster: Driving National Economic TransformationThis cluster tells the story of the GLC TransformationProgramme (GLCT) and the relationship between the generalpublic, the GLICs, and their investee GLCs.The GLC Open DayPutrajaya Committee on GLC High Performancedividends to the public, year-after-year. At the same time,dividends and taxes paid by GLICs and GLCs to the Governmentcontribute towards nation-building and the provision ofservices to the public.2 nd Cluster: Achieving Customer Excellence ThroughContinuous Product & Service InnovationVia ‘A Day In The Life’ visual storyline, this cluster attempts tohighlight to the public that GLCs are present throughout theirdaily lives with numerous touchpoints, from the time theywake up, to the point that they travel to work, throughout therest of the day till they retire at night.Many GLCs are providers of mission critical and essentialservices ranging from electricity generation and distribution,telecommunications, automotive, aviation, transportation,infrastructure, construction, property development, banking,investment trusts, healthcare, agriculture and plantations.Hence GLCs impact the public’s lives on a daily basis throughtheir products and services which is further enhanced via theirinnovation towards customer excellence.3 rd Cluster: Creating Business Opportunities ThroughSmart PartnershipsGLCs form an important part of the economy. They offer manyopportunities for aspiring entrepreneurs to become suppliersor business partners. This cluster showcases the manyopportunities that small and medium scale entrepreneurshave in doing business with GLCs - as a supplier, via businesscollaboration or joint venture opportunities. Success stories,procurement insights and vendor development programmesare also highlighted.The cluster is divided into 6 areas:• Business Opportunities - information on availableopportunities as suppliers, business partners• Collaboration & Co-Investments - showcase of GLICs’ andGLCs’ collaboration and co-investments with the privatesector• Vendor Development Programmes (VDP) and SuccessStories - how does VDP work; how can suppliers gain fromVDP; success stories of vendors who have ‘graduated’• Special Focus Area on specific stakeholder groups – SMEs,1-Innocert companies, Green Lane Policy, Bumiputeravendors• Issues & Challenges - faced by GLICs/GLCs and the businesscommunity in venturing into business and partnerships• Vendors’ Corner – showcase of products and services fromsuccessful GLC vendorsThis cluster imparts to the public about the responsibility ofthese GLICs (notably the 4 trust funds), such that they mustinvest in reliable, high-performing companies in order togenerate returns that enable the payment of acceptable4 th Cluster: People, Planet and Profits – Delivering Benefitsfor a Sustainable NationThis cluster highlights the GLICs’ and GLCs’ mandate insupport of the New Economic Model (NEM), which is to